SRI Management, LLC

My mom and dad recently moved to assisted living at Harbison Shores. My family and I are very grateful for all the staff has done to make tis a smooth transition. Everyone has been extremely helpful. Based on our observations so far, we feel they are being well cared for and this is the right place for them.

We needed ALF after a fall at home and a hospital stay. [name removed] worked hard to help make it happen in a smooth, timely manner, including coming to my place of work twice to help with paperwork She has gone above and beyond to make sure our needs were met. [name removed] and [name removed] were super helpful with the move in process and tours, even giving us take out meals so we could sample the food. [name removed], the day time med tech, went out of her way to help with the process of medication dispensing and making sure I knew that my loved one’s medication had been given. The food is wonderful. We cannot say enough positive thus far. I have far more peace of mind knowing my loved one is safe.

My loved one is currently a resident at Gaither Suites At West Park and overall her experience at this facility has been very good. I appreciate the staff's timeliness in responding to questions or concerns. It would be helpful if the staff wore name tags to be able to better identify them. The only complaint my loved one has had is with the food. It's often bland. Overall, I would recommend Gaither Suites at West Park to family and friends.

I just would like to give a huge shout out to the young lady that works in the kitchen. Her name is [name removed] she does an amazing job when it comes to the residents and if I could take her home I would. She’s such a great person inside and out and I just want to tell her thank you for all of her hard work.

What a lovely community. The staff were very friendly and welcoming. [name removed], the Executive Director, did a great job providing an overview of services. I would definitely consider putting a loved one at Heron House!

All the workers are great at the canopy. However lately one has been standing out to us and that is [name removed]. She goes above and beyond. She cares so much for all the residents. She is always making sure that my friend who lives there, feels special and loved.

The Canopy is warm and welcoming as soon as you walk in the door. The decor is very modern and chic, absolutely stunning! The staff is very involved and truly cares about their residents. The food is very artful and looks delicious. Tour the community, you won't be disappointed.

Having coordinated care for loved ones with the Heron Club Team you can truly feel they care and will go above and beyond. They have been accommodating with all of our loved ones needs and helping make an easy transition.

[name removed] is such an amazing director. So sweet and so family oriented. Not only does she treat her residents like family she treats her staff like family. She is highly respected and such an amazing leader!

[name removed] is so very nice and very attentive of the needs Im looking for. She is very kind, caring, and puts others needs before hers. She makes sure to accommodate the needs of her staff and her residents to have the best possible building.

Very clean ,staff was very friendly. residence seem to be very well taken care of. staff had no issues answering any questions asked. [name removed] was the outstanding host really seem to care about the residence.

I toured the facility with [name removed]. Her vibe immediately put me at ease. She was personable, patient and very attentive. When the time comes, finding the right facility for my Mom is a priority. I left feeling as though our needs would be met by everyone, and that [name removed] would see to it.

While looking day and night for a place for my mother, I had some difficult times with the places offered in my area. The cleanliness, organization, staffing, room completion, and overall running of the buildings. Thats all something I realized I needed to look harder for so my mother could be happy. That’s when I came across Herion club at prestancia, the experience was beyond all of my expectations and all boxes were checked, the rooms were clean and complete, the building was clean, the staff was amazing and very kind and helpful. [name removed] is the person I liked the most as she was an absolutely positive and problem solving team leader. I appreciate the building and all that they stand for.

The first thing I noticed was the presentation of the grounds. It was very well kept and inviting. Upon entering the building I was pleased to see staff being kind to not only residents but to each other. They seemed to get along like friends truly do and that makes for a great atmosphere. It was clear their leader, [name removed] was supportive, dedicated, and driven to success.

I toured this space recently for my mom and the staff was so nice. [ name removed]at the front desk was very welcoming and the facility was very clean. The residents were eating lunch which looked like a good meal and some of them were playing games at their tables. Staff was walking around throughout the visit which was also reassuring.

The Canopy has a particular staff member that my mom has grown very attached to. Her name is [name removed] and she is the activities director and she is simply amazing. She genuinely cares for all the residents and has so much passion for what she does. When she walks in the room the residents faces light up. They truly enjoy the time they spend with her and she enjoys the time she spends with them. She’s so thoughtful and kindhearted and makes each of them feel special. My mom truly misses her when she has her days off. Other staff members that have been amazing are [names removed]. It helps knowing that these amazing staff members not only care for my mom but look out for her when I can’t be there. I know she is loved at the Canopy and she loves living there. The atmosphere is very family-like, as if they are like an extended family. I’m so glad I moved mom here.

As a frequent visitor to a friend in memory care at Heron Club, I want to give a shout-out to the facility's receptionist, [name removed]. From my perspective, she is the linchpin there. Beyond normal office duties, Bridget assists everyone--visitors, residents, and employees--with a myriad of problems, needs, and questions. She responds appropriately and kindly to memory care residents, even when busy with other responsibilities. [name removed] is the facility's memory bank, having been there longer than most. Her experience enables her to excel at handling a varied workload and a very diverse group of people.

I am in this Community weekly and have had the best experience with everyone. The staff and residents are always cheerful and engaged. They genuinely care about the residents and their wellbeing. The new Executive Director is committed to seeing the community grow and residents enjoy this beautiful stage of their lives.

My dad is currently a resident at Canopy at Walden Woods. It is a Clean facility, well maintained, great activities and the food is delicious… but what makes this place is the staff! So kind, caring and welcoming… they truly make it feel like home! I am especially grateful to [name removed], the Activities Director, [name removed], the receptionist, [name removed], who is one of the nursing aids… and to [name removed] and [name removed], the kitchen staff. They are like angels and go out of their way to make each resident feel loved. The only suggestion I would make is to have more staff at night. [name removed], the receptionist, would make an excellent staff member to be available 24/7… as sort of a “House Mother”… because she is very mature and the residents love and trust her… and she would be extremely helpful if needed at night! Other than that, I give Canopy five stars!

The family like atmosphere, the ambiance as soon as you go in the door. We also love the friendliness and helpfulness of the staff. I witnessed a resident fall in the dining room and the response from the staff was outstanding. That makes me feel comfortable. I am a retired nurse. I am impressed with the nursing supervisor and the marketing person ( their names have escaped me). I am especially impressed with the receptionist. She knows everyone and she also possesses a customer service mentality that caters to the residents and family. She is the main "go to" person for everything and she is amazing in her ability to keep track of everything.