SRI Management, LLC

It is obvious from the first moment you enter into the Beckett Lake Clearwater lobby that the staff respect and really care for each other, and for the residents who live there. They are always patient, kind, compassionate, and professional. When mom was first released from rehab, she was still a little fragile and her memory wasn't her usual. I was very concerned about her care level-- if Assisted Living was the best category, if she needed daily Skilled-Nursing or Memory Care, etc. That day, the Executive Director called me himself and helped me process how mom was doing, the care she was getting, and shared his insights (from his professional nursing experience) so I could feel comfortable with the care she was getting and relax. Also, the very next day after we moved all of mom's belongings in, the pictures, mirrors and everything to be hung on the walls was done that very day. The staff is amazing. I rated Meals and Dining at a 4 only because there is not always a diabetic-healthy choice for meal, but Mom's blood sugar had been consistently in the 100 range. The quality/flavor I could give a 5. I would definitely recommend this facility to others.

The Cove at Marsh Landing is going through some high turnover rate with their staff team, however the staff that are working there are great. They are so personable and they know exactly who I am and who my loved one is. The medication management and consistency could be a little bit better when it comes to filling the prescriptions. When you break it down, it really overall is a great place and our loved one is having a great time there. There are so many activities that half the time when I call he is not available because he is off doing something. They have social happy hours, they play bingo and he enjoys playing pool. They also have movie nights as well a trivia throughout the week. There is a bus that the residents can use for transportation back and forth from the local shopping center - however its been broken down for about a month. For the amount of money the residents are paying, it would be nice if they could use that transportation system.

I guess trying to find the right fit. Meaning size of the facility, (number of residents, staff to resident ratio), location to outside businesses (grocery store, shopping, restaurants) if family wanted to take their loved one for an outing, or if the facility took residents to grocery or to Walmart etc.). What type of care level their family member needs (help with medicine, bathing, dressing, etc.) Need to clarify some remarks. Since staff turnover, has been inconsistent with laundry and cleaning of apartments. When head chef quit, was hard for remaining staff to provide same level of quality, but consider it a learning curve while new chef gets settled in. The activities director is really good and engages the residents as best she can. Wish there were more options for group exercising. My brother has Parkinson's so movement and exercise are key to maintaining flexibility and strong muscles. Any time I have concerns or questions, they are responded to quickly and I think we have developed a good working relationship. Hope this helps. I have no prior experience in assisted living.

It is a very good community and I highly recommend it. The staff is very easy to talk with. They answer your questions, and they say they give the people a lot of love and take real good care of them.

The staff there is very friendly. The nurses are outstanding and have taken great care of my father and stepmother. Anytime there has been an issue with my father, the staff has gotten in contact with me immediately. I am very pleased with this facility.

I love this place so far. The residents and staff are great and very friendly. The food is excellent and service is top notch. I haven't joined any activities yet. This is a wonderful place and our home is very comfortable.

Our family had an in person tour with Creekside on Whipps Mill Road and we thought it was a good tour experience. It was one of the least expensive communities we had toured, but it had previously been a nursing home and it still kind of had that nursing home feel to it. However they had a dog on sight which was nice and the price was all-inclusive.

I am very pleased with my choice. The staff and administration are very approachable. My mom and aunt like it there. I would recommend it to other families.

I rate all on 5+++ - they are amazing! We had some significant difficulties getting our loved one out of an assisted living facility in St louis. [name removed] was very patient, helpful and cooperative with us as we went through the process of getting him moved into Superior at Niceville. [name removed], and the entire staff at Niceville Superior, are so kind and thoughtful! They made us feel valued, heard, and like we were the only people in the world they were working with. They are very personable and truly care about the residents. The entire staff is extremely professional, yet also very personable and caring. [name removed] asked us to call or text her when we got close to the facility. We did and as we drove up, they literally rolled out a red carpet with about five staff members there to greet him, making him feel welcomed, and letting us know that they truly cared about our loved one. Most important to us is, assurance that our loved one is now in a facility where we know he will be well cared for; social interaction will be met, he will receive good nutritional meals and all of his medical needs will be addressed in a timely manner. My first-hand experience is that Superior, Niceville, is a warm caring place that genuinely cares about their residents and most importantly, cares for someone we love very much

What stood out to us about this facility is that it was clean and bright and cheerful. The residents were smiling and talkative! I have no suggestions for improvement. The staff are friendly and welcoming. They have many activities to choose from. My mother in law, who was certain she would not do any activities, is doing several now and loving it! We are very pleased with this facility!

The community is comfortable, pleasant, and I feel like my mom is safe and being well taken care of. The staff is very nice and is is an easy going environment. I would definitely recommend it so far (only been there one month.)

I toured Indigo at Carolina Forest and I loved it! I even put a deposit down on a one bedroom apartment for my loved one. But after sending her pictures, she turned it down due to location of grab bars in the bathroom.

Courteous staff. My friend has aggravated a couple of of the staff at first, but then everyone including him calmed down, and things are smooth now. They actually like him. He can be a little gruff, but he really likes it there now.

All 5 stars for Cariad at North Brook. The main reason we chose this facility was mainly due to the close location. They were great and they have it all.

Friendly people, brand new facility. Excellent price for what you get. Rooms are large and bright. My loved one has been in two other facilities and Sunflower Springs at Indian Land is by far the best.

Staff is super friendly, abundance of activities, clean environment and safe and secure environment. Based on our experience we would recommend this community to other families,

Heron House has been phenomenal in everything from the very first day. They helped make the transition seamless, we can visit anytime. Her room is plenty large enough for her things to fit. They keep in contact on things so we're aware, and the community is friendly and positive.

Our family had an in person tour with the Summer Vista community and we thought it was a very nice tour experience. With everything we saw, and the different staff we met with, it was one of our top choices.

We love them! Mom is happy here and loves it. They are really good to her and take great care of her. She has dementia and if she doesn't want to go eat or anything like that, they will bring the food to her. They have been very accommodating. I would definitely recommend The Pearl of the Shoals to other families looking.

I would highly recommend the community to others for their loved ones. This has been an excellent experience for my loved one and family. The staff communication has been great when we have questions or concerns. There are three meals a day for the residents. My loved one is happy here.