Spectrum Retirement

My mother moved to Westbrook almost 4 years ago. She started in the Independent Living, then moved onto Assisted Living. Unfortunately her health kept declining and she spent her last almost 2 years in Memory Care. Each move was made easy by the staff at Westbrook. They are caring, compassionate and loving. The pandemic was rough but my mother had a new family with the loving staff. She passed away peacefully at her new home [date removed]. Thank you Westbrook staff for caring and loving my mother.

After touring several nice assisted living facilities, my mom and apparently saved the best for last, Las Palomas. What a beautiful place. The apartments are laid out for space and ease of use. Everything is clean and well cared for, and our director, [name removed], couldn't have been nicer. She walked us around the grounds and showed us all the features, but also took the time to ask my mom what she wanted out of next home. Every other place we visited was pleasant in its own right, but [name removed] was the only director who asked what would my us happy. I'm very pleased my mom chose Las Palomas SENIOR LIVING.

[name removed] and her staff did an outstanding job dealing with the unknowns of the pandemic. Simply said, they went all out to protect our loved ones in a crisis of unknown consequences. And they did it fighting excessive staff turnover, quarantine, and a general fear for their own health safety They ignored criticism pseudo demands to put the resident's safety first. Just an outstanding performance !

There are so many assisted living and memory care facilities in Scottsdale. I was looking for a place for my mom 3 years ago. I visited several facilities and was getting quite frustrated. None of them seemed to be what I wanted for my mom. The last one on my list Lone Mountain Memory Care felt like home?? The staff was friendly, welcoming and professional. When my visit was over and I was walking out the door, the Director of Nursing came over and gave me a hug and thanked me for considering Lone Mountain. It’s been almost 4 years since the day my mom moved in. Along with my mom’s and my experience through these last 4 years, the information below will explain even more reasons why Lone Mountain Memory Care is a First Class Memory Facility. Diane P

Took a tour with my parents of several independent living apartments. Wasnt exactly sure to expect since this was my first time visiting any senior living community. Expectations were exceeded. Entire facility was beautifully decorated, clean, friendly residents and staff. Many nicely appointed common areas and grounds. Sampled food for lunch and was quite good with nice selection. Good selection of apartments so much so that my parents are most likely going to make this their new home after 60 years in their 3 level house. Sales mgr spent 2.5 hours with us and was extremely knowledgeable and helpful. Highly recommend. Pays t o do your homework before u go and come with lots of questions.

We toured this community and really liked it. The staff was friendly and nice but there was a waiting list for admission to the community. The community is also muli-levels and that would not fit our needs.

The facility was very welcoming and comforting from the moment we walked in for our tour. The tour with the sales representative was on time and she was attentive to the needs of my mother who required a wheelchair. The staff and residents were all very pleasant and happy. The facility was very clean and updated which was very important in our decision to move in.

My Mom has been living at Westbrook, in memory care for four years now. The whole staff has been wonderful from the start! They expect residents to do all they are capable of doing, which I think, makes the residents feel more capable. They are respectful and caring to everyone, the residents and their family members. When the pandemic hit it was so hard not be able to visit! Prior to covid, my siblings and I visited once or twice a week on different days. Once everything closed down, we would call often and speak on the phone and the caregivers were always willing to answer questions or update us. Even though they were more busy because of the pandemic! I don’t know what we would have done without the whole mc staff!! There is no way we can show how much gratitude and thankfulness we have for the wonderful caregivers and staff at Westbrook memory care!

I found it to be a very good place for my loved one. They take care of her well. She seems to be happy. They try to encourage her to participate in activities. Mostly she declines, but they do make an effort to get her involved. They go in daily and make sure she's bathed, and they take her to the common area for meals. She's well taken care of and attended to. I would definitely recommend them.

We toured the Palos Verdes facility today and were very happy with the facility, activities and dining experiences offered. Our tour guide was amazing, very welcoming and informative to us and very kind to every guest we passed. After reviewing several different facilities over the past few weeks, this is absolutely at the top of our list.

It has been a great experience for me. The people and apartment are great. The food is pretty good. The staff communication is great. They listen to what the resident's have to say and fix things quickly. They are very helpful.

Met with [name removed] to tour the property and was blown away how beautiful and updated it was. Everyone was very friendly and it seems like the perfect place for my mother-in-law. Very impressed :)

I would absolutely recommend Palos Verdes to anyone looking for a clean, caring, and affordable place for a parent. The staff is fantastic and [name removed] went above and beyond to assist us during this difficult transition. If you are looking please take some time to tour this facility, it really is exceptional.

Sales Representative was very pleasant and showed us everything we were interested in. Facility is very clean and bright and in good condition. We were very positively impressed and are eager to have my father move into this facility.

Rigdon Farm is beautiful and feels like home. The people I met were very helpful and friendly. The location is great. Their free bus has a ramp for whichs. My only concern is that the rent is only locked in for one year.

[name removed] is a wonderful person. Super knowledgeable, friendly and warm. Although my Aunt wasn't accepted here, Im highly considering for my parents as an Independent Living option.

[name removed] the sales representative provided a thorough and detailed tour of options for my mother and I. She showed us two bedroom apartments, explained layout, views and even the sun position and made sure to understand my mom's wants and needs. After viewing apartments, we toured all areas of the property and [name removed] went over every detail. The facility is beautiful and everyone is so friendly and my mother ended up going back and reserving the 2 bedroom apartment today!

I have already referred people to the community. This was the only place that gave me space when I wanted to think about the community. There were friends and past employees that had all good things to say about the community. This was a wonderful addition.

[name removed], the tour guide, was very thorough and did a great virtual tour. I was able to see the residences and facilities very well on Zoom. She explained everything in detail and answered all of my questions. She was very patient and caring. She sent information for us to review and didn't pressure me to make a decision. Overall, I was very happy with her presentation and with the facility.

I went to Palos Verdes with the intent to cross if off my list as possible places for my mom. Instead, I quickly become convinced it was the perfect place for my mom to feel safe, make friends, and get involved in a variety of activities that would help her enjoy the years she has remaining. Palos Verdes is clean, the activities are well-thought out, the employees are friendly and caring, and it almost has a resort-like feel. Not only did I not cross Palos Verdes off my list, but my mom now lives there and is finding a new and fulfilling life.