Spectrum Retirement

I have been here for the past two and a half years and am enjoying my experience. If I wasn’t happy I would have moved by now. Frequently highlight positive experiences with staff professionalism, compassionate care, and clean, home-like environments

Like - quiet & grounds Improve - food and communication w residents I think I would recommend the Aventura at Overland Park community to other families, probably a 3.5 out of 5.

The staff is amazing. From the front desk, restaurant staff, entertainment staff and nurse staff. Very attentive and kind to my mom. I only checked out the studios but we chose the smaller one and it is great. Roomy and clean. My mom has had issues with the drain in her bathroom and it's been a pain to get fixed. But I know there is only one maintenance guy and he's a bit overwhelmed. Amenities are good. They wash her sheets, clothes once a week. Clean her place. They have rides to different grocery stores weekly along with restaurants.

We picked this community because; Tour - had a pool, heated, seating along hallways, decor seemed refreshed, clean, Amiable personnel. Was close to her preferred hospital.

My aunt is currently staying there. I would have to say the one argument was that the room that she's in is very very small and my uncle has asked to be moved to a larger room, but unfortunately, the memory care area does not have a bigger room at this time. I think we had hoped we would've been told that beforehand so we may have chosen a different place. The other item is, I would say that for the number of memory care people the staff is very small.

The facility is well maintained. The staff is very attentive and kind. There are 3 sizes of apartments. My mom.is in a spacious 2 bedroom/2 bath. Amenities is why I gave a 4. There are some things to do, but not a lot of variety.

You’d be hard pressed to find better, more caring staff for your loved one than those who work at Peakview. The kind front desk and nursing staff make Peakview what it is. There’s unfortunately been a lot of management and kitchen staff turnover in the 2 1/2 years my dad has lived at Peakview, and hoping things will settle down now. But the people my dad and I interact with on a daily basis are the best and show how much they care for the residents by their warmth and friendliness. We greatly appreciate all they do.

There has been some discrepancies in what was stated at our original tour vs reality.

My mother is in memory care and the staff there are good to work and demonstrate a caring behavior towards the residents. If I bring up an issue they address it immediately, which awesome. They food appears to be very. My mother likes the variety they serve each day as well. Overall the memory care is a much more restricted environment due the needs the residents. The assisted living is very nice as well. They really care about their residents with many different activities each day. Memory care area they do a variety of games each day to help residents there work on their thinking and motor skills. They also have snacks each afternoon which everyone enjoys.

I highly recommend Green Oaks. They've had some glitches, but over all it is a really nice place with nice people. They always seem to have a fun activity going on. The place is beautiful.

We are very happy with this administrative staff. The aids are pretty good, but could be a little friendlier. The food is really a hit or a miss according to my in-laws, mostly a miss. Our biggest complaint is when they assess them They put them at a really high level, but I don't believe the cost is worth it. Maybe bigger than that complaint is if they are not able to go down to get meals they charge you a five dollar fee to have it delivered and a fee even if you go down to pick it up to go. In my opinion, it is too expensive for the quality of the food.

The people were friendly and the medical staff was very helpful and flexible in their level of care during the last month of my mom's life.

The activities are varied and vary according to interest and ability. The menus options are excellent. Management make a real effort to listen and interact. Housekeeping does an excellent job of keeping the interiors clean.

Overall, I was very happy with the Three Oaks facility. The staff was lovely and I thought it was very clean and well taken care of. My only complaint is that they do not meet adequate staffing requirements per person. Many times the ladies only had two people on the floor for a shift. three is the required minimum for the amount of people in that section. I did discuss this with the administrative staff and they tried to say that it only happened when people called in sick. But I was told by staff that there are people that they can call in that are on call that can fill-in in situations like this. It's not safe for the residence and does not meet the level of care they advertise.

It is a nice facility, but corporate is not letting local management take care of local problems. It is difficult to see the whole picture until you move in. Facility maintenance is a problem at this facility. Right now there are several units with malfunctioning air condition units. The ice machine was out for over 3 weeks. Made problems in kitchen services.

The staff is very friendly. They always call you by name. The food is better than I experienced at my last community. The activities don't generally appeal to me.

The staff at Crestview has been very helpful to my mom. She loves going to the gym, watching movies and meeting new people. The only complaint has been some of the food.

The administration staff turns over frequently. There isn't enough care staff. Yes, we would probably recommend Peakview Assisted Living and Memory Care to other families.

I would recommend. My dad enjoys the activities and has made many friends there. The food service has room for improvement, but overall it's been a great experience.

We were very happy with Peakview overall. I don't believe you could find one better as all facilities have flaws. I really liked the atmosphere of the dining area. We put a baby monitor into my mom's room so I was able to pull up a view of her room on my phone at anytime which really helped me see how the staff was interacting with my mom. It also kept them on their best behavior.