Sonida Senior Living

Moving my mom to The Waterford at Shavano Park, [date removed], was one of the best decisions I’ve ever made. Believe me, we checked out so many places that I would not want to leave my mom. The Waterford is such a warm and welcoming community which you notice the second you walk in the door! [name removed], the Executive Director, and the staff are very knowledgeable and you can tell they love their residents. Right off, I noticed the great smell of the place and that the caring staff knew the residents’ names. My mom’s room is so big, roomy, and cheerful. She loves the good food which is served restaurant style in the dining room. Activities are plentiful, creative, and appeal to the many interests of the residents. I’m not sure what she loves most: being taken on the bus to shop and eat, bingo with prizes, or Friday happy hour. Plus there is a wonderful entertaining event for every holiday and occasion. Folks are friendly here! It’s a great place to be!

After touring several places, even looking at places on our own, this was the best place by far. It had everything plus some that my Grandma was looking for and she absolutely loves living there. She wishes she would have done it sooner.

Mom is happy. She is still on the lowest level of care. She likes to help take care of others!! Although Mom is not on the memory care side of the facility, it definitely rated above others. We also like that this is not a very large residential living facility and the memory care side is very similar to the residential living side. This way once she is accustomed to the residential side And inevitably moves to the memory care side, we hope there is recognition. Everyone is super nice and really seems to enjoy Mom. This is a big blessing for us too.

Family member really likes it there. She enjoys all of the activities and the little parties they have for them to celebrate the holidays. Most of staff is great. A few could use a little work on their attitude but overall everyone is great.

I highly recommend this assisted living facility for my friend, and when we tour, she fell in love with this community from my experience the staff are friendliness, and the staff is amazing, and she enjoyed live there. and the customer service is great.

The Staff and Management team is awesome, the place is clean and smell amazing. I would recommend 100% The care and passion shown by the staff every day is inspiring. I am grateful my family member was there

My mother was living independently in an apartment, but gradually her ability to perform daily activities declined. She was hospitalized briefly, and we were fortunate to have a lady help us with finding a living facility. She functioned almost like a helpful realtor, matching us with a location that matched our needs. After we toured four different facilities, we decided on the Waterford. They were nice enough to give us a tour, and also a return visit where we were able to have lunch with the residents. The grounds are very well kept, the location is very peaceful. The building itself is bright and the lobby is open and airy. Overall, we’ve been very happy with the entire staff, including the leadership, activities director, and all of the technicians. They try their best to get to know all of the residents on a very personal level, and can accommodate their specific needs, whether they be physical or emotional. It feels very safe, and very welcoming.

Other residents and their families have reported that they like the facility. There is always help available and it is kept clean.

One of the most important aspects of The Waterford at Mesquite is the friendliness of the people here, staff and residents. There are residents who act as ambassadors for new residents to help them get settled in and be available for help and questions. This is initiated and activated by the staff. This is above and beyond the Residents' Council. It brings that much needed one-on-one contact for new residents. The staff is always helpful, but I think instituting things like this is of the utmost importance.

My sister-in-law has been quite happy there. No complaints. Yes, based on the experience we have had so far we would recommend The Wellington at North Bend Crossing to other families.

You get a big bang for your buck at Amberleigh. Everyone is extremely friendly and helpful. Food is delicious and the staff goes the extra mile every time. Very happy with my choice! I am very comfortable knowing my mom is safe.

Great staff and place to live. I have only been here for two months and have enjoyed my stay. There are various activities scheduled, so there is something for everyone to enjoy. Most of the residents are friendly an easy to get along with.

Very nice experience. Staff is very friendly and the environment very welcoming. My father is very happy to stay at the Wellington in Springfield. The location is very convenient. The activities are interesting and fun.

My mom was in another memory care, and we felt that she wasn’t getting the care she needed. We went to the Waterford all of the staff seemed friendly, happy to see us, as did the residents. We moved my mom there a week later. She has been at the Waterford around 8-12 weeks and we couldn’t be happier with the treatment my mom has had. She had been non verbal since the original place and she is now saying Thank You to people, and saying actual words. She is always well dressed and clean. She does give them a little trouble in the mornings when they are bathing and dressing her, but after she is done she is happy and smiley. She communicates with her eyes and facial expressions. She has a roommate at this facility, which we were a little Leary of, but actually it is nice that she is not alone too often. They are both happy people and it works. We always feel she is getting checked on 2x. They have music time, game time, art time and my mom participates. So glad we made the change!!

Rosemont has nice rooms, pleasant staff and they are well cared for. We would recommend this community to other families based on the experience we have had so far.

Meets my specific needs…no chores to do…caring staff…I have found joy and peace. I would recommend Willow Grove to anyone that needs supportive services. Friendly and family oriented atmosphere. Hidden Gem.

They worked with us to provide an individualized plan to transition my mother out of the hospital. She has been much healthier there and I am able to trust that her needs are met and she is safe. The staff knows her well and took time to learn how they could best support her during this challenging time!

Ever since my friend moved in, she has absolutely loved it here. Unfortunately, after a fall, she had to go to rehab and wasn’t able to return home, but I truly feel that she is thriving in this community. Every time I visit, the staff is always smiling, greeting us warmly, and engaging with the residents. On my very first visit, a kind young woman at the front desk not only knew my friend’s name and where she lived but personally walked us to her room—even though I don’t think that was part of her job. That level of care and attention was truly impressive. There are always residents around when we visit, and it’s so heartwarming to see such a friendly, welcoming environment. I highly recommend this community—especially if you're ever having a rough day. The people here will go out of their way to brighten it!

The residents are friendly and nice people. I think they are quite educated. The director, [name removed] is particularly helpful. The help staff is caring. The food is good. The patio on the roof has amazing views of the city. The metal strips into the first floor main elevator has something red there. Might be cranberry juice but might be blood, gross. The floor cleaning of my husband's room could be cleaner, but I think it is now cleaned better. The public spaces is do seem to be nice and clean..

Waterford at Plano is very comforting with the decor and many common rooms. There are many activities and I've been walking and went on a shopping trip in Frisco yesterday. The meals here are well planned and are good and even delicious some times. But the soups are very watery many times. Also, the vegetables are very mushy or not cooked enough. Luckily I have a kitchenette and can heat thing up if I want to. All in all, I love it here.