Sonida Senior Living

My mother and her brother lived there for 4 months and they were not happy so they moved back at home with my husband and I. The people were nice just had their clicks. Funny at that age going to dining room was like going into one at high school. The apartment had been completely remodeled and was very nice and everything in there was new. There were not that many activities they were interested in.

Nice clean and well staffed facility but costs are higher than most others visited

Very nice and friendly place with good food and lots to do. However, not appropriate for someone with medical needs outside routine meds.

Jerry visited. No prices. Nice independent living apartments. Smaller facility. Seemed sterile and impersonal. Nice neighborhood among mostly residential.

Toured - like - several floors - gazebo out back - gates reduce walk-on traffic and walk-off residents. Noted several care staff about during the day as a part of work and services - I liked that.

They are terrible with their communication, within the management. I did not receive an invoice for the month of October until the last week of the month. No follow through either, but the food is good though.

LM on 9/18/15. Toured on 10/23/15. Very nice place but too stuffy for our needs. Smoking frowned upon.

The front office staff is just great. The managers are super nice and really wonderful folks, they make you feel comfortable. The ladies that helped us through the process were truly wonderful. A very welcoming staff upon arrival. The care services are a little lacking though.

Not exactly what I was looking for. Nice facility but pets not allowed in memory care.

At The Waterford at College Station the staff do not seem happy to be there. My brother is trouble to care for but the staff have treated him roughly. They just don't seem patient enough with home. Things are going about as good as they can be considering the situation. If things do not work out here he will have to go to a rest home and I just don't think that will be good.

We will continue our search after touring the Wellington at Arapaho. The sales consultant was very friendly and knowledgeable. The rooms we viewed were adequate, but nothing out of the ordinary. We didn't see much activity or other residents out, but our tour did begin at 10:00 am on a Saturday. The lady at the front desk was somewhat unfriendly and said the sales rep was giving a tour to another family when we arrived at our scheduled time and said we could wait. She appeared irritated we scheduled the appointment through "A Place for Mom." Our first impression was not good, but the sales rep did improve our initial impression. We did not like that both assisted and independent living areas are in the same building complex. I won't go into detail, but that was a problem for our mother in another facility in which she lived. As stated previously,we will continue our search.

Has changed ownership 8-1-15

My mother-in-law has lived here for several years. We chose the facility because it was beautifully appointed and has many activities & amenities. The food is good & it is beautiful. However, we are less than pleased with the services of the staff: particularly these 3: the cleaning (very superficial), the resident assistants have a poor work ethic-doing the lowest common denominator level, and the mgt has a poor attitude; they do not want to hear suggestions or complaints. There is constant turn-over so training is never optimized. Although not life-threatening, many of the issues relating to Mom's care which are neglected have caused problems for us as a family. Requests are repeatedly ignored--there are always excuses & condescending remarks. It requires constant monitoring on our part to just have them do what they are being paid to do. The rates are high and continually escalating. Sadly, we hear from others with whom we discuss this issue that many AL places are experiencing similar problems, so moving may not be an option. Let the buyer beware.

Nice and clean with plenty of activities for residents. Was a little pricier than I think I can afford.

One area where they can really improve is the food. It is really hit or miss. Sometimes it can be really good, but other times it's not that great. It is often overcooked or under-cooked and is way to salty. Some of the residents have talked about it openly and have spoken to the kitchen staff about it. There are also flies in the kitchen. They have tried to take care of them, but need to do some more. Lisa, the manager when I first came in, is very warm and open. She always introduces herself to people and is very kind and caring. The new manager does not do that quite as much. Scott, the director, used to be very good at getting things done quickly, but lately things have taken longer. Some remodeling needed in some of the bathrooms for example. The activities they have are very good. There is room for improvement, but they are certainly trying and I appreciate that.

My mom has lived here for over a year. The food at first was good. I'd go sometimes and eat lunch or dinner with her, but I can't stomach it anymore. A few months ago they went through a huge turnover in the kitchen and waitstaff and it's really gone downhill. The food is often overcooked or under cooked, cold, orders gotten wrong, and service is slow. It has really affected my mom's morale. She often begs me to come get her so she can go to a restaurant and eat because she just is so unhappy with the food. She otherwise loves this place. They just remodeled and it looks great, she's made a lot of friends, and likes all of the activities. She just can't stop talking about how horrible the food is, and she's normally not one to complain and isn't a picky eater. If the food were good she'd give this place 5 stars!

Wonderful administrative staff. Some of the caretakers are a little slack, but nowhere is perfect. Overall, it's a good place. Great value. Great administrators. Good nursing staff.

The head nurse and staff are compassionate. The memory unit girls are really great. They are wonderful. My loved one does not participate in the activities.

The Waterford is a decent facility but has very poor management. We have a family member there and he has adjusted fairly well, however, the Administrator, [removed] is rude to the residents and at times very unprofessional. She treats the Waterford staff like they are non-human. The Waterford would be a great place if Capital Senior Living would get rid of her.

Not what we were looking for but clean and new. Rooms were small and had no showers