Sonida Senior Living

They take care of grooming and the staff is always friendly and on top of things. My mother in law complains that she has to wait a long time to get picked up for activities, meals says short staffed not sure if its just mother in law or not.

They are doing okay, but nothing to rave about. The cleanliness of the place and the attitudes of the workers are good. There are a lot of people that need a lot of care in the assisted living, and that takes up a lot of the workers time. I don't get complaints about the food, so they must salt it pretty well.

I know it's not an assisted living or nursing home, but my grandmother was found face down on the pavement and was out there like that all night. That was after being there for two weeks, and since then she has been in the hospital. They are very friendly and very sweet people. I would give them the highest rating possible if it weren't for the aforementioned experience as everything else has been great.

They could improve on the way they treat their residents. They do not seem really here to help us. It's a pretty nice facility but the care to the residents and overall value is not what it should be.

I moved my mom in here this week after being recommended by a place for mom. The whole process to get her into this place was a mess from the beginning. Seemed very rushed to get us to sign and everything they did seems like a set up. For starters all pricing info was labeled "TBD" instead of giving us a hard price on things. Then when discussing prices everything was written down by the staff on scratch paper and nothing official. All legal docs they used have "TBD" in the pricing in order to give them freedom to bribe you with low costs only to totally shock you once you have signed the lease. They do all of their care fees "a la carte" style instead of care packages like some places and boy does it add up fast! Extremely nice place though and the staff is all very nice! Very clean and a place I feel very comfortable having my mother at. Just please use caution when signing your loved ones up for this place and demand that they give you a hard price that is on all legal documents signed. Do not fall for their "hurry up and move them in before your space is gone" game and make sure you have security within your documents you've signed.

I don't think they have enough medical help. There is not even a nurse in memory care, which to me, that where it's most critical. They do in Senior living. It's a beautiful facility, but the care needs to be improved.

The Jefferson was the first choice for an assisted living community for my parents. The staff has had turnover during the time we moved in, which can be a bit unsettling. My parents have a bit of an issue with the food, not as good as they had hoped. My mother was a phenomenal cook so she does have some high standards. The wait staff at meal times seem short staffed, but the wait staff are always in good moods and pleasant which can make a better day for my folks. The community surroundings (outdoor gardens and lawn) are beautiful! They decorate for the holidays. Love that. I do think that the lobby furnishings, pictures, and floral arrangements could and should be updated. First impressions are important.

Very nice. Felt warm. Only issue is private pay assisted living

nice location and the facility tour was nice, but i have yet to be called by anyone following up after the tour to get my mother set up for respite care.

We weren't thrilled with our visit. We couldn't get in the door, we were kept waiting for 20 min past our scheduled visit time, and the director was a little patronizing.

Again in $6k monthly range. Private pay only and will not accept Medicare/ Medicaid patients

I toured a lot of places and this was one of them. A lot of places have nice facilities, and window dressings, this included. However the directors and managers seem to be more interested in vacancy rates, and maintaining their occupancy, than actual patient care. A lot of them don't want any kind of liability. Make sure to ask the retention rate or average tenure of the staff. It didn't have a great homey feel to it.

Dated. laundry facilities down the hall. Small kitchenette

Waterford at Plano: My brother has only been at The Waterford for about a month. The staff here is friendly and accommodating to my brother's needs. They keep the facility clean. The food in my opinion is just ok, not fantastic, not horrible. Overall I'm satisfied with the care they have provided for my brother.

Our loved one has lived at this beautiful place for a couple months, the personal care givers are exceptional. The resident to staff ratio is within state requirements but higher then we were told during our tour. The have a bus for outings but they only do outings about once a week, once again not what we expected. We have been surprised at the amount of miscommunications that have happened in the short time that our loved one has been living there, Since they have only been opened a few months we hope they work out these kinks soon.

Some may want 3 meals a day but we don't want to pay to eat out always. The travel feature is unique and attractive but the rates ( see above ) are quite high

I don't they have enough medical help. They don't have a nurse in the memory care. They have one in assisted living but it would seem more practical to have in memory care.

We've had mixed experiences with this community, and there are a few issues that I think they really need to work on. To start, the facility feels very understaffed, I believe I heard the figure of around 15 residents per aide, which just isn't enough. The aides also don't do a great job responding to the call button necklaces. They work the system. They'll respond within the required 15 minutes to turn off the call button alarm, but then say they will "be right back" to solve the actual problem, and it can be more than half an hour before they actually come back. They also need more activities, most of the time it seems my loved one is just sitting in the living room watching TV all day. The last issue is with the food. Most of the time the entrees are so overcooked that Mom has trouble cutting it, let alone chewing it. The "salads" they serve are generally just iceburg lettuce with maybe a wedge of tomato, not nutritious at all.

Not considered because they allow smoking in public places inside the facility, do not have units with patio or balcony.

One-time fee $1,200 Monthly $2,750