Sonida Senior Living

This is a nice community. The staff are caring. They do need improvemtns with the meals that are offered. They do have activities for the residents who want to particpate. The community appeared to be clean. We would recommend that other families tour this community for the care of a loved one.

This community looked clean when I visited. When I walked in it did feel a little dreary. The people I met were nice and they were flexible when I needed to take the tour. They did not have the room we needed when we were looking.

From what my mom saw she was not impressed with the community. The person who gave the tour stopped being open as soon as she heard mom wanting to see another facility. I noticed that the residents that we meet and saw were happy and super welcoming. I didn't see this at the other tours.

My mother move here about a month ago and we are still adjusting to assisted living.My mother has not been on medication for 2 years.She was seeing a primary doctor and since we have switched her to the doctor at the community they want to put her on medication and I do not agree with that. They could also improve their communication. I'll tell one nurse something and they will be in agreement with me but will not inform the next shift coming in and the issue will continue. I don't like a lot of people being in my mom's room and they seem to have people coming in all the time.I was told that they are required to change her sheets and empty her trash every shift. I don't believe this is necessary for someone who has family that visits as often as I do. My mother is also very independent and can clean her own sheets.They came in at 7:30 in the morning to check her blood sugar and she hadn't fully waken up, gotten showered or dressed.I understand they have to test before she eats but they could have been more considerate. My mother has finally started locking her door so they can't come in all the time. Anything that goes on with my mother medically I want to be there. I asked if they could order me a meter so I can monitor her blood sugar myself. It sat on her fridge for 5 days and I didn't know it was there. I've also had issues with the price changing. They added an additional $450 dollars for my mother's "level of care", her care hasn't changed since moving in a month ago.They could improve the food also. Sometimes for breakfast they offer things like waffles and they ask my mother is she wants them she'll say yes then she won't eat them. I've told them to listen to me and just give her cornflakes because I know she will eat them. I will say other than those issues the place is nice. Everyone loves my mother she's always dancing.

We were pleased with this community until it was taken over by a new owners. The food was good and the community is clean. They made numerous changes including with the staff. Some of the memory care residents had to leave as the new owner's said they did not have the resources to care for them properly. They changed the way you could enter into the community which caused some issues with myself as I had to walk farther to my loved ones room. The caregivers were not always quick to respond.

This is a very nice community and the staff has been helpful as much as they can. They do offer my parents activities they just have not started to participate yet. I like the food, but not sure how my parents feel.

Since Wellington took over Keystone, the business office is awful, specifically [Removed] English. Simple requests for important documents are IGNORED. Staff turnover is becoming a problem. Otherwise it is a fine facility.

My tour of this community went well. It is a very nice facility. They recently had some work done around the community, and everything looks great. The staff was kind, and friendly. It was a good experience. Unfortunately they were not able to provide the level of caring my mother needed, but my tour was a good one.

They do not offer much in the way of activities at this community. The food tastes ok, however they have a limited selection of choices. The community is clean. The majority of the staff are poorly trained. This is not the right community for you if you are looking for an active environment.

Yesterday I toured the Park Place facility. I was taken to the older side of assisted living (AL1) The studio rooms were extremely small. When I had spoken wtih my APFM rep we discussed my mom having a dog and I was assured they took pets. After having a discussion with one of the younger 'directors" I was taken to another senior director of AL2 (newer side) After sitting for less than five minutes I was told that they do not take pets and they do not allow residents to smoke outdoors. Had I know this, I would have understood this was not the right place for mom and utilized my time looking at a different facility.

This was a nice community with nice staff members. They had a nice menu of meals that would have been served. The community was nice, but not what we were looking for. Families should tour this community for a decision on family needs for care and value.

My tour of this community was a good one. The community appeared to be well maintained. The staff was friendly and courteous. It was a very nice experience, but the location was far for us to travel too.

Nice place, can handle hospice & end of life. No openings at this time can put a deposit to get on list

very long hallways to central areas, dated facility although nice, nice people, caring guide, but lack of certification was a concern.

We went to the tour and we did like the community a lot. They just did not offer the type of care that we needed. They answered all of my questions and were really helpful. We got to see some of the residents out and mingling. I would recommend them.

After our discharge we need a community to provide care. Upon meeting with the sales people, they were able to answer my many questions and made arrangements for a move in. They were accommodating to the care that was necessary.

The Jefferson is a nice apartment complex, the place is clean, I have housekeeping come to my apartment every Thursday and help me out. I will be moving out, though, because my apartment is very small. Also, the food service is very slow! I am down to eating only twice a day and skipping dinner because it's so slow. Other than that it is not a bad place.

When I toured the Benton House, I noticed that it was extremely new! While I was touring, some of the residents told me that things were still coming together there, and they needed more organization since its's so new.

This community has recently gotten completely new management and I was a little turned off during my tour on how they ran things. During my visit I had noticed that all the new manager was talking about was how bad the old management was and all of the wrong things they did. I did not like how much gossip was being shared to my loved one and I, that was not what we where there for. I also did not feel comfortable. It felt like they took an old building and turned it into a bunch of condos.

This is a good community and my tour went well. The staff that I met was friendly and nice. The community looked nice, everything was well maintained, and clean.