Sonida Senior Living

Very new here, staff has been wonderful. She is adjusting.

This community was just not appropriate for my loved ones condition. The tour was great and I was able to see everything and I got all of the information that I needed from the community. It was just not the right fit for what my loved one needed.

This is a nice community. I have a nice apartment and it is quiet. The meals are not what i expected. The staff are friendly and they have been good. The maintenance staff have been good also. They don't really have many activities that I am interested in at this community. They do have nurse on staff at this community. The tour was good and the tour guide did a really good job.

My wife (88) and I (85) moved into the Waterford in March 2021. We decided that it would be wise for us to move when we were “both able.” We looked at several places in the Madison area that supported independent and assisted living. The Waterford was familiar to us because it was right next door to our condo building and we had friends who lived there in the past. We we liked the neighborhood and the handy location in metro Madison. We also liked that independent living and assisted living services would be available if (when) either of us might need them. So far we have not needed any of the assisted living services that are available. We have no regrets about our move. We think it was wise to move before we had. We love our new neighbors and the community here at The Waterford. We have appreciated the friendliness of the staff, too. We give The Waterford a four star rating because it isn’t perfect. But it has been a wonderful place for us at this time of our lives.

The Waterford at Ironbridge was nice enough. It just wasn't the right fit for my loved one. It didn’t have the same good feeling as the place we chose.

We chose Benton House of Florence because it was a new facility and most of the residents were new so there we no cliques that had formed yet. My dad also liked the room sizes and the fact that he would have a full sized refrigerator. The staff are all friendly and courteous and they are very easy to work and get along with. I would definitely recommend them to others looking.

Good community with very engaging residents. The location was not close walking distance to shopping centers.

This met our needs for my loved one. There were opportunities for better resident engagement. They had the same activities offered for the residents each day. I think the community could use more common areas to be able to socialize with other residents. There was a lot of repetitive food offered to the residents especially with desserts, and side dishes. The staff seemed very nice. The front desk person seemed more introverted; however, he was nice to work with. It would be nice to have the community have a better transition team for the new residents. This would include walking the residents through the community and where and how to sign up for transportation and more.

The staff are great and very friendly, they really want to know the family as well as the resident and it is a great feeling. This is a great place and the staff know everyone, they know where the residents are at all times also which is amazing to me. They have activities like baking, painting, piano playing in the afternoon, they have a lot of resident involvement and they go and get the residents from their rooms and bring them to the activities.

Our family had an in person tour and it was a nice experience

I have nothing bad to say about being here. of course there is always room for improvement.

We are certainly pleased, but the one problem we have is communication. If you are visiting and you can speak to the staff and caregivers. The problem lies when trying to reach the staff via the phone, and it is hard to get a return call about the answers to our questions or concerns. They are good at calling us if there is something; however, if we missed a call, and try to return the call the staff won't be able to answer the questions. The internal communication with all the staff could be better, as it would help to be able to speak to the family in a timely manner. The care is good for my loved one. Medication management, transfers, dressing, and bathing assistance are some of the care the community is able to offer my loved one. The room, housekeeping, all the meals, utilities, changing of lines, and laundry service is included in the monthly rate. We do have to supply some medical supplies such as depends, some railings, and more for the community to use for our loved one.

I like it here. I enjoy the friendliness of both the staff and the residents. My apartment is very nice and very comfortable. They offer a very good cross section of activities to choose from. Really the only issue is the food is not so good. They serve a lot of processed food that is pre-prepared and then they just reheat it.

The staff we interacted with during our tour at Park Place were very friendly and accommodating to what we were looking for. This was our second choice, but the facility was just too vast. Since my loved one has early stages of dementia, we were looking for a smaller layout. We were scared that she would get lost here with there being so many different wings.

Our experience has been outstanding. It is what we expected if not better. They did a good job at setting expectations. The community was recently updated'; however, they have a bit to go. The location is extraordinary. It is a good value for your money. The staff are great to work with if we have questions or concerns. The food hasn't been as good as the first time for my loved one. There are times that there are substitutions for fresh vegetables, and it is subbed for canned veggies. It would be nice to see more fresh produce. On most days there are exercise classes offered. They have church services later in the afternoon, and this can be hard to get used to. They have a library and bingo night they offer. There are card games and several game nights for the residents to choose from. They have had a musician come in to perform or karaoke for the residents to participate in.

This is a good place, and they have things for the residents to do. The community is good, safe, and the staff are there if my loved one needs them. Laundry, linen changes, housekeeping, the room, and utilities are included in the monthly fee. There are extra charges for medical care support. The community is able to assist with medication management for my loved one. My loved one doesn't find the meals spectacular. It would be nice to see meals available that my loved one would enjoy eating. The dining room just recently opened up.

The community was good, and felt dark. My loved one wanted a more lively community.

This community was wonderful we were so glad to be looking at such a good community there was just a feeling at another community that worked better for my loved one.

The activities get a 5 plus, they have so many different things going on. They have a bunch of different board games, there is a bridge club. There is dancing in the hallways, ice cream socials and birthday celebration's. They take them on different outings to the dollar stores and grocery stores. They have chair aerobics. PT, OT and speech onsite if needed. It is cheaper the most placed we looked into, but they have our loved one on the lowest level of care but at the same time she is not receiving what that level of care offers. So if she was getting what she was paying for the value would be much better.

I would recommend this community for you or your loved one. They have activities like parties, crafts, a few outings, music comes in to play for the residents and more for them to do to have a good time and stay active in the community.