Sonida Senior Living

I had a decent tour of this community. It went pretty well, but it was not the place for us. I was very impressed with the appearance of the community. The staff we met was kind and friendly. Also their rates were just as expensive as the other better looking community. This was not the community for my husband and his needs.

The staff has been great here with me and my loved one. The community is beautiful and the people are nice. The food is good and they provide enough portions. I would recommend this place to my family and friends.

The community is currently going under some remodeling. They are painting and replacing the carpet. They do try and keep the community clean. They have daily activities. My brother likes to participate in some of the music activities. They staff are great, however they do not always give him the messages I leave.

Everything is going very well for my mother here at this community. She is being cared for well, and I know she is in good hands here. The staff are pleasant and very helpful. There are plenty of activities available for the residents to participate in. She is very pleased with the meals. The is a lovely community, and everything has worked out great for us here. I'am satisfied and would recommend this community.

This is a really nice community. The staff I met were nice. This community was just a little expensive for us. It was clean and seemed well maintained.

Very nice. Everyone super friendly & residents seem very happy. We enjoyed our lunch.

Overall we had a good experience here this community. This is a lovely community with very kind people. They were not able to continue providing her with the level of she needed. She needed more than they were able to provide. Everybody was very helpful and friendly. It is a great community.

The staff has been great over here. The community and the room are always kept clean and I like that the staff get the residents involved with the activities. It seems like there is always something going on. Me and my loved ones love this community.

The Administration team is very helpful and friendly and they are genuinely interested in learning about the level of care and support needed for your family member. The staff take a lot of time to learn there clients and really help out where needed. My father and his new wife are in the senior living area but they sometimes need some support and assistance as if they were in Assisted Living. The staff strives to allow the residents as much freedom as possible while maintaining a safe environment. The meals are very good and even a picky eater will find a solid, nutritional meal at every seating. I looked at 17 facilities in the Amherst/Tonawanda area and they were my #1 pick for the level of care my father needs and will need in the near future without the disruption of moving him again to a different facility.

My mother is doing well here at this community. She has adjusted well to it, and I'am pleased. The community looks well maintained, they do a good job with keeping the community neat and tidy. They have a very friendly staff, they have been good to work with. There are nice activities offered. She is pleased with the meals. I know she is in good hands. It has been a good experience, and I would recommend this community.

We have had a very good experience thus far at The Waterford. The one area that needs improvement are the lunch meals. For us, there are not many "hot meals." Heather was our representative from "A Place For Mom." She deserves a raise! She was VERY helpful. We were very fortunate to have been paired with her when searching for a place. Everyone at The Waterford is super friendly and helpful. We would recommend The Waterford to others.

The people here seem really good and caring. My loved one has started getting involved with bingo and some other activities they offer. The meals are wonderful and of good portion for the residents. The only thing that I would change would be the communication between the nursing staff and the caretakers. They seem to always be on different pages. I would recommend them to family.

Wish all staff would wear name tags when on duty. Wish more fresh fruit was available, not canned. Aides are great, esp. Lila, Tina, Rachel & Debra, Samantha, Kimberly, LPN is wonderful. Dress code for head nurse & community resource outreach person is inappropriate in this setting. Overall good care, but short staffed on nights. Cynthia is wonderful!

Activities good, Food good choice, nice courtyard, Friendly staff. Things to improve or wish were better. More nutritious snacks not so close to meals. Better attention to bathroom cleanliness (floor sticky / toilet – fully clean). Better communication between shift & staff have to tell all of concerns. Staff pay clear attention to signs of illness. Frustrating that phone not answered more consistently in evening need better phone that will each throughout the building. More fruits & veges – less breading on meats. Suggestions: Quiet background music at dinner. Better TV programs or DVD’s in main areas that interest the elderly.

The staff at this community are very kind and generous. They have had some turnover. My uncle likes the healthy food. They offer a variety of activities. The community is clean. I would recommend this community.

They were a good community after I was able to see it. The place was clean and well kept. The atmosphere seemed to be a 5 and the staff was a 5 too. I heard good reviews from the residents I spoke with. In the end, this was not a good match for our budget.

The staff has been very supportive of our issues, especially since our mom has had a severe acceleration of her memory loss. The facility itself is more like a very nice hotel versus a care center, very clean, homey. They are always very attentive and work very hard at making family members feel understood with what they are dealing with. The one issue, although fairly minor, is the difficulty with the phone system due to the complexity of the facility. I definitely recommend it as an option for your family.

My tour of this community went very well. It is a nice looking community. From what I saw they do a good job with the cleanliness. The staff I met was friendly and nice. They were informative and answered my questions. It is smaller community compared to others. My tour was good.

Had a good visit at The Jefferson. it meet most of my criteria...nice place. Rejected it because at this time am not interested in meals, nor am I willing to pay the fee for included meals.

My Mom LOVES this place, called it home on the third day! She was lonely and bored at our house. Loves her apartment! The staff are so friendly. She is walking to her meals which she is getting exercise. Making friends and doing some of the activities. The only thing is she doesn't care for the food. It's a lot of processed foods and her ankles are swelling. It would be nice if they just stuck to making plain meat and vegetables and let the residents season their food... ....She will start with the home care next week so I can't comment on that but they seem friendly.