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Sonida Senior Living

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Formerly known as Capital Senior Living, Sonida Senior Living provides a continuum of services to seniors across the country. This senior living provider has 82 locations, including many Best of Senior Living Award winners, and offers independent living, assisted living, memory care, and respite care options. Sonida Senior Living has 8,003 reviews and an average review rating of 4.5 out of 5. Residents enjoy personalized care plans, signature activity programming, and affordable, high-quality senior housing. Select communities offer Magnolia Trails™, which is Sonida Senior Living’s specialized memory care program. Sonida Senior Living communities are more than a place for senior living — they are home.

9.6

Review Score

8,003 reviews
82 communities
44 senior living award communities
Starting from $X,XXX/mo

Sonida Senior Living community listings

Showing 82 communities
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Chateau of Batesville

44 Chateau Blvd, Batesville, IN 47006

Starting at$X,XXX+ monthly
6
6 Photos available
3
3 Floor plans available
9.9
Review Score
21 reviews

[name removed] gave us a tour and was very attentive and answered all of our questions. The facility was very pretty and seems like a perfect fit for my dad.

Provides: Assisted Living

Enjoy rural charm with upscale amenities at Chateau of Batesville, centrally located between Indianapolis; Cincinnati, Ohio; and Louisville, Kentucky. We offer a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. The Assisted Living community in...

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West Shores

2607 Albert Pike, Hot Springs, AR 71913

Starting at$X,XXX+ monthly
8
8 Photos available
9.9
Review Score
146 reviews

I moved my mom to West Shores because of the care needs. She has been enjoying her time and to have the front desk and staff so caring is great. You can tell that everyone is loved and well taken care of.

Best of Senior Living All Star
Provides: Assisted Living, Independent Living

See the natural beauty that flows through West Shores, a 17-acre community that combines serenity and security by offering desired services and amenities in every studio, one- and two-bedroom apartment home. Our goal is to enrich the lives of our residents by providing an environment that is...

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The Waterford on Highland Colony

619 Highland Colony Pkwy, Ridgeland, MS 39157

Starting at$X,XXX+ monthly
13
13 Photos available
5
5 Floor plans available
9.9
Review Score
84 reviews

The assisted caregivers great professional. Office staff always helpful kitchen great delicious meals!! Dining room staff excellent and quick the dining room staff. Excellent and quick the dining room....

Provides: Independent Living

Join a community overflowing with warmth and friendliness at The Waterford on Highland Colony. Featuring Independent Living services in Ridgeland, Mississippi, our community puts a focus on getting the most out of life. Our residents can participate in weekly activities, including movie nights,...

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Willow Grove of Sherwood

9880 Brockington Rd, Sherwood, AR 72120

Starting at$X,XXX+ monthly
14
14 Photos available
9.9
Review Score
71 reviews

[Name removed] is the best. It seems like she’s always working. She is not just care giver to a family member, she has become family. [Name Removed] keeps us continually updated . We live out of town and...

Provides: Assisted Living

Recognized by the Wall Street Journal as one of the 10 best cities in the US, Sherwood is a quiet, hometown neighborhood with all the amenities of an active city. An abundance of parks and ponds contribute to Sherwood's natural setting, while a short 12-mile drive will bring you all the cultural...

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The Waterford at Ironbridge

1131 East Lakewood, Springfield, MO 65810

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.9
Review Score
146 reviews

The Waterford at Ironbridge is a beautiful and light-filled atmosphere, literally with lots of natural light, attractive and comfortable furniture and decor in all common areas, and especially in the faces...

Best of Senior Living All Star
Provides: Independent Living

Put a spring in your step at The Waterford at Ironbridge. Our community offers exceptional Independent Living services in Springfield, Missouri. From thoughtfully designed floor plans to the world-class service and myriad recreational and social opportunities, residents may just find that we have...

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North Pointe

701 Simpson Rd., Anderson, SC 29621

Starting at$X,XXX+ monthly
12
12 Photos available
3
3 Floor plans available
9.9
Review Score
179 reviews

Mother has been here little over a year and well taken care of great experience. North Point and its staff have been a blessing to my mother and our family. They do a great job in caring for her physical...

Provides: Assisted Living, Memory Care

Feel the electricity at North Pointe, where exciting amenities, world-class services and myriad recreational and social opportunities keep our residents energized and buzzing. Our Assisted Living and Memory Care community in Anderson, South Carolina, feels like one big family that shares meals...

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The Waterford at Corpus Christi

5813 Esplanade Drive, Corpus Christi, TX 78414

Starting at$X,XXX+ monthly
27
27 Photos available
3
3 Floor plans available
9.9
Review Score
123 reviews

The Waterford is a good and friendly community my aunt loves living here and enjoys the interaction with the other residents and staff. The staff treats her like family. She enjoys getting out and the...

Provides: Assisted Living

The Waterford at Corpus Christi is dedicated to creating environments where moments of joy, independence, and wellness are the focus each and every day.Choose your path at The Waterford!It's not just a name, it's our mission. At The Waterford, we want our commitment to our residents to exemplify...

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Autumn Glen

98 N 10th Street, Greencastle, IN 46135

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.9
Review Score
54 reviews

I currently live at Autumn Glen and I love all the staff and residents who live there. I am grateful to have a safe place to live and everyone is so friendly. Could not have picked a better place to move to...

Provides: Assisted Living

Enjoy numerous amenities and desired conveniences in the comfort of Autumn Glen, an Assisted Living community in Greencastle, Indiana. An atmosphere of warmth and caring fosters companionship while encouraging independence. Our goal is to enrich the lives of our residents by providing an...

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The Waterford at Thousand Oaks

4243 Thousand Oaks, San Antonio, TX 78217

Starting at$X,XXX+ monthly
18
18 Photos available
5
5 Floor plans available
9.9
Review Score
178 reviews

The staff is wonderful. They always make me feel welcome... I love how they keep their residents entertained. Live music almost every week, brigo, Trips to the stores, doctor appts, etc., my friend is very...

Provides: Independent Living

Remember The Waterford at Thousand Oaks for Independent Living in San Antonio, Texas. Our blend of desired amenities and convenient services offers residents a vibrant lifestyle with the independence they expect and deserve. From thoughtfully designed studio, one- and two-bedroom floor plans to...

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Heritage at The Plains at Parish Homestead

163 Heritage Circle, Oneonta, NY 13820

Starting at$X,XXX+ monthly
6
6 Photos available
5
5 Floor plans available
9.9
Review Score
97 reviews

I can't say enough about how friendly and helpful the staff have been...from director [name removed] to the ladies at the front desk, everyone has been wonderful and more than willing to be helpful with...

Provides: Assisted Living, Memory Care, Independent Living

We are currently updating our information about this care provider. To find out more information, or to schedule a tour, please fill out the form above.

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The Lodge at White Bear, A Sky Active Living Community

3666 East County Line North, White Bear Lake, MN 55110

Starting at$X,XXX+ monthly
15
15 Photos available
9.9
Review Score
100 reviews

The gal who runs it is amazing. She worked with our situation and made it very easy. From some price drops to offering to include furniture for a small monthly charge. All the employees seem very happy to...

Best of Senior Living All Star
Provides: Independent Living

The Lodge at White Bear, A Sky Active is nestled in beautiful, secluded woods overlooking a modest lake. We offer small town charm with big city attractions. Healthcare, shopping, dining, golf and entertainment are all just minutes from your front door, and we're a short drive from the Twin...

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Independence Village of East Lansing

2530 Marfitt Road, East Lansing, MI 48823

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.9
Review Score
127 reviews

! Staff is amazing, activities are great, assigned seating for meals promotes friendships and inclusion. [name removed] the executive director is phenomenal. No complaints at all. Apartment studio is perfect...

Best of Senior Living All Star
Provides: Independent Living

Discover personal freedom and spacious apartments at Independence Village of East Lansing, offering exceptional Independent Living services in East Lansing, Michigan. From thoughtfully designed floor plans to world-class services and myriad recreational and social opportunities, residents may...

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The Waterford on Huebner

8551 Huebner Road, San Antonio, TX 78240

Starting at$X,XXX+ monthly
5
5 Photos available
5
5 Floor plans available
9.8
Review Score
149 reviews

All are 5. We could not have found anything better for my loved one. What we like the most about the community are the activities that are provided and the friendliness of all their staff members. We would...

Best of Senior Living All Star
Provides: Independent Living

Let our desired amenities and convenient services spur you into experiencing an exciting life at The Waterford on Huebner. Our Independent Living community in San Antonio, Texas, features thoughtfully designed studio, one- and two-bedroom floor plans and a full calendar of activities and social...

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The Waterford at Mansfield

1296 South Trimble Road, Mansfield, OH 44906

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.8
Review Score
95 reviews

They are a reliable source of strength and understanding. No matter how bizarre the circumstances with my dementia mom, they assure me it'll be ok, it's part of the disease, and they are there to help us...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Have a lot of fun and live life to its fullest at The Waterford at Mansfield. Our Independent Living and Assisted Living community in Mansfield, Ohio, offers residents a vibrant lifestyle that encourages health and independence through innovative recreational, educational, health and wellness...

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The Waterford at Westover Hills

4315 Rogers Rd, San Antonio, TX 78251

Starting at$X,XXX+ monthly
20
20 Photos available
4
4 Floor plans available
9.8
Review Score
64 reviews

An amazing facility at Waterford at Westover Hill for memory care. My grandma is well taken care of & we do not have to worry about anything. I’m so grateful for amazing staff & a clean facility for our...

Provides: Assisted Living, Memory Care

Conveniently located in the SeaWorld – Lackland areas of San Antonio, The June offers comforts and choices that you and your loved one are seeking. Our resident-focused Assisted Living and Memory Care communities offer beautifully designed living options with lovely apartment-style residences,...

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Whispering Pines Village

937 East Park Ave, Columbiana, OH 44408

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.8
Review Score
69 reviews

The staff are very conscientious. They are proactive and will notify me with any changes or concerns. They will notify me of any equipment needs. My Dad enjoys the food and going to the dining room to eat....

Provides: Assisted Living, Independent Living

Follow your heart to Whispering Pines Village, where desired amenities and convenient services give our residents a sense of home the minute they arrive. Our Independent Living and Assisted Living community in Columbiana, OH offers a relaxed atmosphere of warmth and caring in the “City with the...

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Summit Point

9633 Valley View Rd, Macedonia, OH 44056

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.8
Review Score
98 reviews

[name removed] was wonderful to work with in coordinating my mom's move. The front desk staff are all so kind and helpful. I truly do not have anything negative to report about Summit Point. The one bed one...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Reach a pinnacle in life at Summit Point, where thoughtfully designed floor plans and myriad recreational and social opportunities keep our residents happy and active. The Macedonia, Ohio, Independent Living, Assisted Living and Memory Care community provides a relaxed atmosphere of warmth and...

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The Ashton on Dorsey

1105 Dorsey Lane, Louisville, KY 40223

Starting at$X,XXX+ monthly
28
28 Photos available
3
3 Floor plans available
9.8
Review Score
50 reviews

The Ashton at Dorsey had a very clean and bright atmosphere. Lots of natural light, colors that brightened rooms in both the common areas and apartment. The team at The Ashton was also very friendly and...

Provides: Assisted Living, Memory Care

Dealing with the realities of aging can be challenging—from physical limitations and medical issues to cognitive changes and more. No matter where you are in your story, we know that finding the right senior living experience is paramount. At The Ashton on Dorsey, we’re dedicated to helping you...

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Brookview Meadows

1740 Condor Lane, Green Bay, WI 54313

Starting at$X,XXX+ monthly
17
17 Photos available
4
4 Floor plans available
9.8
Review Score
115 reviews

I like everything! The people the staff meals! I have a button I can press for help. I fell out of bed and I was so thankful there were people to help me get back into bed safety. They are here 27/7.

Provides: Assisted Living, Independent Living

Feel entitled in Titletown when taking up residence at Brookview Meadows. Secluded on a wooded lot and surrounded by a brook and meadow, our Independent Living and Assisted Living community in Green Bay puts an emphasis on quality — from construction to care and everything in between. Spacious...

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The Wellington at Conroe

500 River Pointe Drive, Conroe, TX 77304

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.8
Review Score
99 reviews

The Wellington is a wonderful place for seniors. Lots of special attraction. [name removed] has been so helpful and amazing to our family. The food is yummy and the chef is very accommodating. The staff is...

Provides: Assisted Living, Independent Living

Find a new you at The Wellington at Conroe, offering Independent Living and Assisted Living services in Conroe, Texas. Our community invites residents to appreciate the benefit of living in a community that puts you first. Residents choose from a number of floor plans, all of which strike the...

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Whitley Place

800 Whitley Road, Keller, TX 76248

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.8
Review Score
92 reviews

At Whitley Place, everyone is family! It is a smaller community; people know other people's names, speak to each other, and genuinely interact.

Provides: Assisted Living, Memory Care

Join our growing family at Whitley Place, offering Assisted Living and Memory Care services in Keller, Texas. Our community offers an intimate and comfortable environment where residents can make new friends and swap stories. Residents quickly become part of our family and are encouraged invite...

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The Waterford at Fairfield

1460 Corydale Drive, Fairfield, OH 45014

Starting at$X,XXX+ monthly
4
4 Photos available
9.8
Review Score
112 reviews
Provides: Independent Living

Seize the opportunity to thrive at The Waterford at Fairfield, where residents have the freedom to focus on family and friends thanks to our modern amenities and convenient services. Our Independent Living community in Fairfield, Ohio, offers the privacy and freedom to live the way residents...

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The Waterford at Mesquite

700 North Town East Boulevard, Mesquite, TX 75150

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.8
Review Score
127 reviews

I love the Waterford. My mom is happy, they are incredibly helpful and caring. I highly recommend! Helpful & Caring staff. Residents are nice. Grounds and property are well kept. Lots of activities for...

Provides: Independent Living

Welcome to The Waterford at Mesquite where we adhere to the saying "everything is bigger in Texas"! Our independent living community boasts BIG amenities and countless recreational and social opportunities to keep our residents inspired and excited about their life here with us. Our thoughtfully...

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Good Tree

2010 Good Tree St, Stephenville, TX 76401

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.8
Review Score
73 reviews

I moved my aunt into Good Tree from Laurel Glenn. She adapted very well once she got settle, to where she is almost her old self. Her aggression has calmed down, she is smiling and talkative with other. She...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Enjoy a great life at Good Tree, where residents are encouraged to branch out with the myriad recreational and social opportunities offered at our Independent Living and Assisted Living community in Stephenville, Texas. Memories at Good Tree, our neighboring community, provides Memory Care...

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The Waterford at Plano

3401 Premier Drive, Plano, TX 75023

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.7
Review Score
186 reviews

All the staff was very friendly and made me feel welcome. The building was quite clean and the residents all seemed happy. I had the opportunity to enjoy lunch with my dear friend and found it quite...

Provides: Assisted Living, Independent Living

Gain the wealth of friendship while enjoying the good life at The Waterford at Plano. Our Independent Living and Assisted Living community in Plano, Texas, affords residents a privileged lifestyle with quality services and top-notch amenities that continue to exceed expectations. Residents gather...

... Read more
Viewing 1-25 out of 82 communities

Reviews
for Sonida Senior Living

9.6
Review Score
8,386 reviews

Review Score

8,386 reviews
9.6

Out of 10


5 star

70%

4 star

20%

3 star

6%

2 star

3%

1 star

4%

A Place for Mom has scored Sonida Senior Living with 9.6 out of 10 using our proprietary review score based on 2,835 reviews in the last 2 years. Over all time, Sonida Senior Living has 8,386 reviews with an average "overall experience" of 4.5 out of 5.

Overall Experience
5,863
1,596
480
169
278
Date Submitted
1,006
1,570
2,835
Reviewer
2,158
4,176
1,598
256
Care Received
3,720
2,644
1,892
4741-4760 of 8386 reviews
Sort by

5.0
David Hargrave - Family/Friend
Assisted Living
September 18, 2020
Verified Review
Review of The Waterford At Carpenter's Creek

The Waterford at Carpenter's Creek offers the whole package that makes families feel safe and secure. Beautifully clean facilities matches with professionals like [name removed] (sales director) [name removed] (DON) and [name removed] (exec. dir) and so many more. Glad you are in Pensacola to help my cousin [name removed].

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Melody Eller - Family/Friend
Memory Care
September 17, 2020
Verified Review
Review of The Wellington At Southport

Amazing. Great care only at Wellington. So hard to find a great community. Trust is at Wellington. Beyond great.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Donna - Resident/client
Assisted Living
September 16, 2020
Happy

I think the staff really has it all together here. They are easy to talk to and listen to my needs.The food is also really good. I like the potatoes and gravy and the chicken cordon bleu is great. I love my room and i was able to bring my two cats with me. Overall, I am very satisfied. For the longest time I didn't know that some of the staff members that helped me were managers because they all help take care of no matter what their position is.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Samantha Rincon - Toured community
Memory Care
September 16, 2020

I recently did a tour of Cedar Bluff. [name removed] made me feel so valued. She asked me questions about my mom that made me stop and remember all the incredible accomplishments my Mom has done in her lifetime. The tour lasted about an hour, but time flew talking to [name removed]. She knew every residents name that we walked past, and I even got to meet other team members from the Community. I love that this is NOT A FACILITY, it’s a community where people come to live. Although this is one of the toughest decisions I’ve ever had to make, I look forward to having my mom live at Cedar Bluff.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Kathleen - Family/Friend
Assisted Living
September 16, 2020

Everyone at The Waterford has been so accommodating. I am grateful for the extraordinary care they have given my husband under difficult circumstances. I have been respected and cared for as well. I am thankful!

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carol Stebbins - Family/Friend
Independent Living
September 16, 2020
Verified Review
Review of The Wellington At Conroe

I chose The Wellington (independent living) for my father when I relocated him from Nebraska to Texas. After looking at two other places in my area, I was most impressed with The Wellington management and staff as well as the facility itself, and have not been disappointed. Feels like family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carol Lehn - Family/Friend
Memory Care
September 16, 2020
Verified Review
Review of Marquis Place

My mom is so happy here at Marquis! The staff treats her like family. COVID has been tough but NONE of the residents has been positive! Their plan was carefully determined and shared with us. Its been difficult but they have facilitated zoom calls, window visits, drive-bys and have exceeded our expectations at this time. I cannot thank the staff enough for providing a safe, loving, and fun environment for my mom!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Gil Moore - Family/Friend
Independent Living
September 14, 2020
Verified Review
Review of The Waterford On Huebner

My mom sometimes needs extra help, and the staff (especially [name removed]) is always there for her. I appreciate their help. Many of the residents look out for my mother as well. Their important things make The Waterford more like a community. Thank you.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
September 10, 2020
Verified Review

Very clean facility!

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Jerry Collins - Toured community
Assisted Living
September 10, 2020
Verified Review

Beautiful community

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
William T. Hamlet - Resident/client
Independent Living
September 10, 2020
Verified Review
Review of The Waterford At Ironbridge

The Waterford at Ironbridge is the best place to be. I looked at other places, none are as good. All the help cares and loves you. The renters called their rooms home. The food is good. The lighting is bright and cheerful. The virus has been kept away. The help is working very hard to keep everything wiped down. Management is the best you can find. God bless them all!!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carol Armitage - Family/Friend
Memory Care
September 9, 2020
Verified Review
Supreme care for a great value

We felt like we got a good value compared to other communities we looked at. Our loved one really needed to be in a skilled nursing facility and unfortunately at time they were not, she was there for weeks and fell a couple of times. They were understaffed, but they did the absolute best they could. The manager there is awesome we really like her. She is very loving and good caring person. The activities were great, they had an English tea for all the women there, they would dress up with hats and decorate the place for them to have tea. The did have outings, church services and games. The activities director was wonderful. It is an older building but it was recently renovated, and they really did a good job turning it around. Its very clean, and the food is fabulous. Its not institutional everything looks fresh. It has wings that go off to a central area. The rooms have a half bath, and you can decorate it any way you want to. They are very flexible, the staff wants you to feel right at home. They have a cute outside area that you can garden in. We would recommend this community to anyone.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carrie - Family/Friend
Memory Care
September 3, 2020
Verified Review
A Great Place for Mom

I would tell my friends to go for it. I am very pleased with this community. There are several activities in the independent living. Some of the activities include movie night, bingo, and game nights organized by the community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Nancy - Family/Friend
Memory Care
September 3, 2020
Verified Review
Great place for mom

We chose this community because of the location. My mother in law is in a 2 bedroom apartment and it is very large. The food is very good and fresh, they have a variety and they are accommodating if you want something else than what is on the menu. The way they have taken care of the residents during covid has been my favorite part about the Amberleigh so far, they make sure everyone is safe and happy which I think is very important. I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Marlene - Family/Friend
Memory Care
September 3, 2020
Verified Review
A Better Place for Mom

I would tell my friends they really need to look into it. They're very caring and the ladies that work during the day really care. The staff during the day, you can tell you it is really a passion for them. They are willing to provide updates to me on my loved one.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

5


5.0
Tammy Grimm - Family/Friend
Independent Living
September 3, 2020
Great Experience

Our family has been very satisfied overall with The Waterford, which has been home to my parents for the past 3 years. We have been pleased with how they handled the COVID-19 situation. The sanitation that takes place each day around the facility has clearly made a difference. The precautions and safety measures taken all meet or exceed local guidelines. The staff at The Waterford is very caring and compassionate. They absolutely make you feel (and my parents feel) like you are part of their family. We know we made the right decision for my parents. They are very happy and involved in a variety of activities. We can't thank [name removed] and the staff at The Waterford enough for all they do for the residents and their families. They have truly made this experience special. Thanks for all the support!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Barbara Austin - Family/Friend
Independent Living
September 3, 2020
Verified Review
Review of West Shores

As my mother's health declined and she needed a greater level of care. We moved to W.S. We could not be happier. We know she is safe, receiving great care and she loves it there. I also appreciate the updates from staff and their concern for having a comfortable and safe environment for their residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Tracy Coleman - Family/Friend
Independent Living
September 2, 2020
So thankful and grateful!

The Waterford has not just been a beautiful residence for my father to call home, but the people who live and work there have become his family. The staff treat him as though he were their own family member, with such care and respect. They are such a help to me, by telling me what they see or calling me if he seems a bit confused. My father is very happy and enjoys activities and the socializing. He praises The Waterford and has never said a negative thing in the 4 years he has lived there. I am so, so grateful to the staff and thankful that we moved him in when we did. During Covid, I have been extremely pleased with all the safety measures they have put in place, but also the quick and thorough communication with not just the residents but also the family. As a nurse myself, I feel they have done an excellent job of managing a very hard situation. I’ve known my father was in very good hands This has given me such peace of mind during the span of time that I could not be in the building myself. I cannot really express enough the gift that The Waterford has been to my father and also to me!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Michele Phelps - Family/Friend
Independent Living
September 1, 2020
A Blessing and wonderful home to my Father

When my Father and I decided it was time to find a place for him to relax and not worry and most of all for me to not worry if he fell or if he’s eaten and so on. I live almost 2hrs away... We went to several places in Springfield MO . Out of all of them The Waterford was the only one that stood out to me. Not only is it affordable and so clean but has everything my dad needs and most of all I have reassurance knowing he’s being cared for and loved. Yes I said Loved ... The staff is AMAZING, [name removed] is so wonderful to keep me posted and [name removed] is such a sweet heart anytime or anything I need she’s ready and happy to help me. When I could go in and visit everyone had smiles and always said hello. It really felt warm and welcoming. [name removed] is another amazing guy ! Making sure things work no matter what dad needs he’s there fast and fixes it for him! Dad isn’t into the activities so I can’t really comment on that other then I know they have such cute ideas I’ve seen them do ! To let you know as well and I won’t mention names but to compare the Waterford to any others would just be impossible. Long story short the other places were just disgusting to lack of staff to poor conditions inside and out.. Every time I have visited and I used to go 3times a week, the Waterford is always clean ; organized and so friendly. They check on dad for me and I ask them to go in and bug him to join in on some fun lol. Which they got him a few times and I got some great pics from them ?? Now that we are on this Covid virus and so unsure on what it can do or how fast it can spread . Seeing the news and how other facilities have been infected from lack of knowledge to understaffing I can honestly say as you read above how much they all have done and gone through to keep all the residents safe . From the beginning to now even tho they have had two scares ; they are going above and beyond protecting everyone. I can not express how much that means to me even tho it has been soo hard not hug my dad or hang out with him like I used to. I would not have it any other way ! To know he’s safe and they care that much to sacrifice and work hard to keep everyone protected by cleaning, watching and limiting who goes in and out. I couldnt be anymore proud of them and so blessed my father is there ! Communication and updated emails are sent to me on everything that’s going on. I feel like apart of the team. My biggest fear about this virus is my father dying alone if he ever got it bad enough. Having the staffs love and hard work eases that fear because I know they are doing everything they can to learn and protect and continue keeping everyone safe . No matter how hard or uncomfortable it is for them to say no or not letting people come and go . I can’t imagine how hard that would be . To have to separate loved ones for their safety and health . That right there shows how much they care . I tell them every chance I get how much I appreciate them and their dedication! Thank you !

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Norma J. Arey - Family/Friend
Independent Living
August 27, 2020
Verified Review
Review of West Shores

So impressed with the precautions they have taken to take care of residents during the pandemic. Especially grateful for their constant information communication.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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