Sonida Senior Living

Happy with service

Staff sends my pictures of Mom playing indoor golf putting, sit down exercise, and they call them "queens" and it makes the residents smile and laugh. There is true engagement between staff and residents. They don't sit behind a desk. My mom is very happy there in Memory Care. If happiness, engagement, and kind staff is a priority, then Waterford is perfect. It's not the fanciest, but the homelike atmosphere and laughter is really invaluable.

From first visit. [name removed]has been amazing Tour of the apartments answering questions And no question unanswered [name removed] was also great. It’s the feel of love and wanting to assure that our family will be loved and cared for.

They need to get their food service situated. It's a regular occurrence that they don't even serve meals and/or run out of food. It's nice, but the food situation is a huge disappointment. These folks are counting on (and paying for) 3 meals per day and not getting them. It has a drastic impact on the health and wellness of the residents. They appeared to have everything needed.

The entire overall experience with LaurelHurst and LaurelWoods is something our family likes the most and based on the experience we have had so far, we would recommend this community to other families.

Autum Glen is a clean and respectable facility, whose administration is very professional, warm friendly, and has the best interest of their cliental first in providing great health care. [name removed] is my Mother-in -law and refers to the facility as her Home. She is very pleased with the food and personal care given to her. There is not enough Stars for approval on how I feel about this facility. Management is Top Notch in all aspects.

The residents greeted me with a smile before going into the beautiful building. A lot of activity among the residents, their pets and staff. The service in the dinning room is friendly and efficient. Seems like a happy, healthy environment to have our loved ones in.

I have lived and been here at this community as a resident for 1 year and can say that I'm very happy here and that the staff they are all a very friendly and kind staff here at the wellington at Southport

My mom moved into ROC almost a year ago and loves it! ROC is smaller than other assisted living places I toured, but don’t let the intimate setting steer you away. From the moment I walked in the door I was greeted with a sincere smile and a welcome. Other residents approached me and said that they loved it there. The entire staff has taken the time to really get to know my mom. She is treated respectfully and trusts them in return. I am kept informed regarding medical issues, but of course every resident needs to have an advocate. My mom is an active member at ROC and participates in a variety of groups and activities. The activities director is very kind and creative. My mom has formed many positive relationships with staff and other residents. My only suggestion would be to offer more outings for residents. This setting has been perfect for my mom and exceeded my expectations.

I moved into The Waterford six weeks ago. This is like living in an upscale hotel but the pricing is very reasonable. You couldn’t find a warmer, more helpful group of individuals than the staff here. Great food and amenities. I’m on the lower end of the scale age-wise but the other residents are so welcoming. In short, this is a great place to live.

This is the first time I've ever lived in a senior facility.Since this is only my second month, I can only say that for the time being, I have no complaint seeing as I have nothing to compare this place to, I would give them a (5)five as of today.

I follow the Waterford on Facebook and enjoy watching all the fun activities that happen here! The residents always have fun and seem very happy! I can say the people who work there go above and beyond for the residents there! I have been to a get together there before with a family member and it was a very loving friendly feeling to be there! 5 stars ?? from me!

m mother has only been here about 2 months. The day my sister and I went to visit we knew this was the place (just like home). We have everyone that works here they are great. The food is the best - moms eating things she would have not before

I love living here. The activities are great but my favorite is bingo. The staff is amazing and kind. I’m looking forward to spending the holidays here with everyone. Life in general is good here at the waterford

I visit the facility every day and I can tell you it’s a wonderful place to live and visit. Very clean and everyone is friendly and helpful. Staff is knowledgeable about the process of living here. The meals are very delicious and they is a great variety of food to choose from.

I come to volunteer and I can say that I love the employee's, they are all friendly & I love how they treat the residents! The residents are amazing as well too they are friendly & welcoming, I like when they welcome new comers who decide to give this place a chance, the food is good & I love all the fun things they offer here for them to do from the activities department.

My sister in law came to Residence of Chardon after a stroke and now feels comfortable calling it home. The caregivers and other residents are very friendly and have helped her fit in. She enjoys the activities and being a part of a community.

The staff is friendly and welcoming. The community feel is strong. A little hard to tell staff from resident they seem to merge into one family. Food was excellent and you had choices. Even a picky eater would be happy. Was definitely in running for my choice. The location was a little further from family than I had wanted.

My 90-year-old mom was living very independently in her own house but was not as able to keep things up. We worried about her safety, her meals and her solitude as we did not live close by. She is still pretty independent and does not need help with dressing or eating, so an independent-living situation seemed ideal. The Wellington impressed us with everyone's friendliness and the many activities. Food is good with lots of variety. Having help now and then with tv technology and furniture moving is great. She is still adjusting but we all feel this is a good place. She enjoys showing it off and having family over eat with her. And I am relieved and comfortable with her there.

We loved the Waterford as well, but it was just a little too quiet, and we knew my mom would enjoy the more lively atmosphere at another community.