Sona Senior Living

My parent entered the Canton Regency recently. I think it will be OK. The aids are all friendly and helpful and seem to get to people as quickly as possible. It is very clean and well kept. The food in assisted living is OK but not restaurant style. For now we are happy and my parent will stay.

My Mom visited Friday and a scheduled a tour for my Uncle on Monday. Very nice.

Overall we've had a good experience with Canton Regency! It's a very clean, well kept community, and the staff have all seemed very caring and professional. They really take good care of the residents as well as the facility itself, they are very thorough! They also do a great job with the activities, there always seems to be plenty going on. They've got the place running like a well oiled machine, and it creates a comfortable and enjoyable environment for the residents.

From our first visit, we knew that Autumn Leaves was the right place for my Mom. The environment is so very home-like ---- a comfortable place for my Mom and, almost as important, a comfortable place for people to visit and spend time. The sense of community from the residents, their families and the staff, is refreshing. There is also such a personal touch to the care. My Dad, my sisters and I are thankful that Autumn Leaves offers this type of living alternative. I know my Mom would feel the same way.

Carol was great. Very candid, which I appreciated. Unit is definitely dementia and Alzheimer's only. Mom won't be going there soon, as she is still able to manage her own home with help. Facility seemed pretty nice. I would go back for a closer look when I get more serious about committing.

My loved one, seems to like the food. The staff is very helpful. It's a smaller community, which allows better interaction between the staff, and residents.

Overall it has been a positive experience, with some growing pains. Things aren't perfect but the staff are generally responsive, professional, and taking good care of my loved one. It is a huge improvement over the previous facility we tried, which was extremely understaffed.

It's okay. The quality is comparable for the price. It's not as fancy as some of the other places, but it's affordable for the care. The best thing I like about it is they're a little low in numbers, so they spend a decent amount of time with the residents. Everybody is very nice, and my loved one is doing fine.

The Canton Regency overall is a very nice place. The nurses and staff in the community do an excellent job. We did experience a little difficulty in the management. We were not told all of the extra expenses until we were already moved in and signing the papers. We also experience a wait of two days before anyone called us back with an answer to a question. We have learned to just ask someone who works in the community for the help we need.

Autumn Leaves of Vernon Hills is a very safe an secure place for my mother. They have a good alarm system. The medical care system that they have is very good as well. Overall things are clean, but the lunch room needs to be better organized. The residents are often waiting half an hour or so for their food. Overall we are pleased, but there are a couple of things that could improve.

Affordable.... staff needs supervision. Cleanliness and communication inconsistent. Top management lack of follow-up. Food is good. Events good when they had them. Not sure how best to word it but they could do better.... its such a. Nice facility. Needs leadership. However in the scheme of places overall it's a little above average..but could be a lot better.

My greatest advice is family make a habit of visiting twice a week. Doesn't have to be the same person, but it's important....... my mother was a nurse at Aultman and I donated over 1000 hours to volunteer ing and had responsibilities that are not entrusted today for volunteering. The truth is family visits are essential to build rapport and subconsciously give visitors' loved ones better attention and care!!!! Don't tell me that isn't true!!!! I have talked to other clients loved ones and they agree that they spent too much waiting in the dining room. But while waiting for dining the staff is straightening beds, folding clothes , cleaning messes in private rooms. I wish they had one more staff on each shift, but the current staff work hard and treat the clients with respect and affection.

At the time, it suited our needs. We needed a place to move our loved one out of his house. It was fine until Covid hit. It then became very, very restrictive. He was pretty much locked down, with no visitors, and food was brought to the rooms. I know it’s what we all had to do. But I was happy to move him to another community where he could have a little more freeing of an experience. Covid aside, Canton Regency's staff was great, and the facility was beautiful.

Excellent care for mild dementia, staff is not attentive to each patient’s needs as they progress.

Shenandoah is going through new management.I did not know that my loved one would be one of the first residents to move in after this transition. The transition between then and now is like night and day.They have completely replaced the staff and that has caused some concerns. Although, they seem to be hiring better candidates, he was not attended to because of lack of staff. I have called them and held meetings with them to express my concerns. They seem to be taking my suggestions into consideration and things are getting better. The facility itself is the most beautiful I have visited and I've visited several.It's very clean and I would move there based on that.They seem to be headed in the right direction now and I hope things gradually move more in the right direction.

A little shabby and no different "levels of activity for different levels of ability." No caretakers visible.

Regency meets basic needs, food is pretty good but not much fresh stuff like salads (FRESH, not out of a can). Only one security person on at night, noone at desk; rooms are spacious, clean, new carpet, and they pay for move-in. Fire security system goes off odd times and scares people to death, no generator for power outages. Many people who live here would never be considered independent outside of here. Some on oxygen, (see generator note), many on walkers, some wheelchairs. Nice that they take pets. Activities are good during week, not much on weekends or holidays. People are friendly but don't socialize that much. Monthly meetings for resident concerns. They say they will take care of issues, but don't always. Doors open all day, no sign-in or out, noone pays much attention to who is coming and going. Truly independence! Make sure thats what the person wants or needs.

My grandmother lives here in independent living so I thought I would take a tour. I stepped in human feces on the way from independent living, to the assisted side. UGH! The secure care units are nice; but only studios. Every area we went to (independent, assisted and secured) smelled like pee. the head nurse for the secure area was VERY gentle and kind; however I just don't feel the connection to providing an active lifestyle within the secured section.

At first everything was an overall star, but right now it is about a 2. We are just isolated at times due to the pandemic so the activities are still limited and the meals are just terrible. However the people that work here are absolutely wonderful and the community is very very clean. I wouldn't recommend at the moment, but definitely check back.