Sinceri Senior Living

My dad has lived here after being in another community. From the time I first walked in through every visit the activities are going on. The love and care the staff show him is unremarkable! He is so happy, clean and well nourished. I tell everyone I know about this community and that they should move their loved one to The Village at Valley Creek.

My parents have been in four different assisted living memory care facilities. Magnolia Springs is by far the best! The staff is exceptionally kind and compassionate. The management team is also kind, and they do a great job in managing the facility. One of the things that has impressed me the most is that everyone there follows through with what they say – no empty promises! Magnolia Springs is a top-notch facility!

Outstanding staff and attraction to detail. Customer service friendly cares above and beyond for all residents. Communication is excellent with medical professionals!

Professional – caring – clean – excellent staffing.

This is a very nice facility. Their focus seems to be on the numerous activities that they have available, which is great for many. My mom was very worried that she would be forced to participate in them, so had a negative reaction to the tour. Would suggest more communication with the tour guide about mom's personality etc. before bringing her along.

The staff was extremely helpful and considerate throughout the entire process. They all worked the process as easy as could be expected.

I loved the manager here, she was so lovely. When I came in for my tour appointment, she wasn’t there. She was actually running late because she went out and got a milkshake for a resident who wasn’t happy with the milkshake the facility served. I knew if she was doing that for a resident, that she would do that for my Mother. The facility itself was fine but it didn’t smell so great. It actually smelled kind of like urine. I would recommend this facility to other families.

I decided to pick this facility for my Mother because it was the closest to me and they had an immediate opening. The administration took the time to sit down and talk with us. Everything happened so quickly and the staff members were accommodating us just as quick. Everyone here is so friendly and personable. They treat my Mother very well and they really care about her. The facility itself looks clean, smells clean, and it’s on the smaller side. For activities, they offer church services, singing groups, trips out to eat, a courtyard to walk around, and a small library. This community is a great fit for my mom and I would recommend it to other families.

Several months ago I decided I must move my husband from a very expensive, well-known, local, senior living facility. My husband was in long-term care and the quality of care he was receiving was terrible. He had numerous UTIs and was once admitted to the hospital for sepsis while there. Staff turnover was high and there was no consistency of care. I decided to investigate other local facilities and visited eight. I knew immediately that Magnolia Springs was the right place for my husband. And I was not wrong. Magnolia Springs is close to being perfect in all areas. The staff is awesome in the quality of care they give and their friendliness is genuine. They call each resident and spouse by their first names. A real "at-home" environment. The facility itself is lovely and kept immaculate. There are a number of activities for residents to select from each day. In fact, Magnolia Springs offers activities that families can participate in, such as a Mystery Dinner, a Thanksgiving meal that serves at least 450 residents and family members, and a Holiday Open House. And most important to a senior...the quality of food is tasty and easy to eat/chew. The "at home" feeling is reflected in the way residents treat each other with respect and friendliness. I loved having the option of selecting from several room/apartment options and appreciate a very reasonable monthly fee that includes personal care for my husband, I remember the day I drove my husband to Magnolia Springs for the "big move." I was concerned that I had made a mistake and that I was moving him to a new facility with as many, if not more, issues. That first night I slept well...The first time in over two years. My fears were put to rest as I knew he was going to be happy there and receive the quality of care he deserved!

Grand View is a private owned facility so they don’t take any type of public aid. Right now my mom is there and is living in a double room, which is what all their rooms are. The people that work there are great. It was a bit of a tough transition at first but they were really good with helping her settle in and everything else. They have a very nice van that they were able to use to actually pick my mom up from where she was at and they were very nice to her. She walks up and down the hall at the facility all the time and talks about how pretty and fancy it is, it’s great. She gets upset sometimes about wanting to come home and the staff is really good at redirecting her and they really take good care of her. [Removed], the manager, is great and she meets with my dad anytime he has any questions and she spends time with him, talking to him, and reassuring him about things. They even made a board for him with pictures of my mom participating in all of the different activities that she does there. There’s a big dinner and cafeteria area and that’s where they do most of their activities. The people there will dance with her and there are so many things for them to do. There’s an old time diner that they’ll take the residents to for pie and listening to music, there’s a beauty salon and they’ve done her nails for her, they’ll style her hair for her, and there’s a doctor onsite so no one has to leave to go to appointments. There were a few issues at the beginning with her being able to get dressed and they’ve adapted and started helping her to do the things she needs to do to get dressed. It’s a very, very nice place. The only problem is that it is expensive and the price is dependent on the level of care. I absolutely would recommend them.

Elmcroft is a very nice assisted living facility. It was very clean and all on one level. Everyone was very pleasant.

Very good organization the workers are efficient and take pride in their work, If you ask them a question and they don’t have an answer, they will get one for you. The medical people are especially good.

A. Very good visit with this site. Lots of areas for activities and eating. Rooms were clean and very nice. Reasonably priced for the area. Development located in a nice quiet neighborhood. This home had everything I was looking for.

Absolutely fantastic assisted living – parents lived there 1 ½ years. Executive director and resident director helpful and responsive. Staff all caring, knows number of families, all friendly - never a bad day of Magnolia Springs. Parents now in memory care. I feel so comfortable every time I visit and every day knowing mom and dad safe and well taken care of.

Magnolia Springs is the next best thing to living at home. Everyone employed in the building from the directors, front office, nurse, aids, dining room staff and custodians are very conscientious, hardworking, loving, kind and compassionate. On a daily basis, they treat my father with the utmost respect and dignity. The facility is beautiful, very clean, and has wonderful activities for all to take part in. It is like one big family! I am very blessed to have found such a fantastic place for my dad to call home.

Very caring staff and delicious food. My mother has lived 2 other places in the area and Magnolia Springs is the best!

Was having problems convincing my Father that putting my Mother in memory care was the safest thing for her being she was out wandering and getting hurt so much. It got to the point that she fell and broke her neck and she was put into rehab. [Removed] at The Gardens was my answered prayer. [Removed] went out of her way spent much of her time talking to me and letting me open up to her about what I had been going through the last two plus years, she then had a private meeting with my Father and laid everything out for him and said if he wanted the best for his wife that he needed to make the decision and keep her safe. The facility is very clean, people are happy and involved in many activities throughout the day. I got a great room for Mom where she has a little living room, bedroom and bathroom with a shower. I feel like we hit the lottery when I met [Removed] as I have been trying for over two plus years to get my Mom in a safe place that will take good care of her and the nursing staff there is very kind and caring. I have been to many facilities in the past two years and as [Removed] said to me, when you feel it's the place for your parent you will just know it, and both my father and I knew The Gardens of Va. Beach was it! The first day I was expecting problems with Mom but she actually was very pleasant and fell asleep in her own bed and Dad and I left knowing we made the right decision for her. I can't say enough about everyone at the Gardens, I feel like we now have an extended family with everyone there. I also want to thank [Removed] the Senior Living Advisor at A Place for Mom she was a very big help to me as well in this journey, I will forever be grateful to her and [Removed] for the way they both have gone above and beyond for me and my family. Sincerely, [Removed]

My parents moved from Magnolia Springs assisted living to their memory care this fall. It was smooth transitions and just what mom needed to keep her occupied!!

My mother has stayed at Magnolia Springs for 3 years and has received the most special, tender, loving, professional care in all aspects of life. Her quality of life has been greatly enhanced by living there and participating in the wide range of activities and transportation available to any necessary locations. The food is deliciously prepared and lovingly served to all the residents. It is a joy to visit and par take in the festivities as well.

My mother condition has unfortunately become more advanced and we needed to move her from independent living to assisted living. She needs more care than independent living could offer. When we found this community, they seemed really good. They are taking really great care of my mom. They are so patient and helpful. This facility is truly a good fit for her. They go above and beyond my expectations. My mom had a recent fall and the staff members were right there beside her with a wheelchair. For the next week, they would help her into a wheelchair, bring her downstairs for food, and made sure she was okay to walk when she was ready. I really like that this place is a good mix of independent and assisted living. They're there when you need them, and if you don't need them, you could walk around the facility and go on about your day. I really recommend this community.