Sinceri Senior Living

She hasn't been there long enough to really give a fair judgement but I'm happy with the facility so far and the communication. My family's experience thus far has been very favorable and Hay Creek Lodge has really put forth the effort to make my mom's stay there safe, comfortable and happy.

The only reason 4 got a 4was the attitude of some of the night time staff. To be fair was undergoing a major change in administration while I was there. This seemed to improve as time went on. They were often short staffed, causing people to work in other areas and longer shifts than usual, again improving with time. I can't comment on the Wellstead, only [name removed]

5 on all 8 categories. There are so many activities for the residents. Always something going on. I've eaten lunch with my brother and there were good options if I didn't like the main course. The food is very good.

The experience was very good. The staff is caring and empathetic. They make sure my dad is where he should be and involve him in activities. The food according to my dad is very good. The room is a little small but clean and neat. The biggest detractor is that my dad has been there a month and I guess because they were bought out there's a lot of confusion on paperwork and things aren't getting done. We are paying to have someone at Edina do the paperwork for his long term insurance and it's not being completed. Also confusion on bill too many changes all increases of things they thinks needs doing but aren't doing. So the quote we received is less than what we are paying and the deal they gave us for a year is now in question with the sale. So very confusing and not what we expected monetary wise

I would recommend it. Loved the tour. The place and staff were so professional and welcoming. However, the ongoing directives that our loved one requires to eat and to go to the bathroom are not happening. It appears that the staff does not have communication on the patients needs. We are very concerned about this.

What we like the most about the community is the people. All parts of the staff were great. I honestly believe they care about the people and it's more than a job.

The staff at Muncie Estates has far exceeded our expectations of care for my husband. They are patient and kind not only with him, but with his family members as well. The facility is well kept up and bright and pleasant.

Really well managed, lots of activities, well maintained building, safe environment, friendly people

Staff were very helpful and also gave space when needed for my mom and dad. They liked the puzzles and music activities. Rides to physical therapy were very helpful.

Sparr Heights is a wonderful facility, and mom is very happy there. My sister and I highly recommend Sparr Heights.

It was the first place that was recommended by A Place for mom, after checking two or three others, I thought that the facilities and the staff were very nice, and caring. I would recommend others to this place

I absolutely love living at Oak Hill Terrace! Everyone here is so friendly and welcoming – it really feels like home. The team from Paxxon therapy has been wonderful. They’re caring professional and have helped me so much. I also love my apartment – it’s comfortable bright and just perfect for me. I couldn’t have picked a better place to live!

As we moved mom from another facility to Walnut Creek, she was welcomed and felt safe and comfortable. The staff works to help the residence with anything they need. The meal and snacks are delicious. The services and accommodations mom receive are very economical.

Definitely recommend great service. Great experience with them very accommodating

The staff are wonderful. Always helpful. My mom is pleasantly surprised by the food. She just moved to a deluxe 1 bedroom which is a really nice size. The only thing not ideal is the temperature control of the rooms. I also forgot to mention the ease of doctors visits at the Gables. Such a plus!

I would recommend it to others. It was a great fit for my brother in law who is the independent care area! I don't know about the assisted living area as we have not had any experience there.

The staff is outstanding, always friendly and welcoming, and willing to offer help when needed. There are many activities games movie night they have lots of outings however, my mom doesn't really participate except for shopping outings. About the dining and lunchtime that I've been there have been very good. Occasionally they get shorthanded with staff and you might have to wait a bit for your order. Once a week the chef has open review for all residents to provide feedback, concerns and suggestions.

The home was well staffed. They took very good care of my dad in his last days. It is a beautiful facility.

We can't thank the Move In Coordinator & Sales Director enough for making this an easy transition for my mother-in-law. She tells us every day that she loves her apartment and she's having a great time. I love that she's made friends quickly!

I really liked the staff. My mom had a private room that was fairly large. She was able to have a recliner, twin bed, small bookcase, beside table, small dresser and a desk. The closet was small. She had to share the bathroom which she hated. She was only there a month before she passed so I can't really speak to the activities. Also, they didn't have an activities director at the time. If you could ask my mom how she liked it she would have told you she didn't. She very much disliked people wandering into her room and the memory care unit in general was very disagreeable to her. She still had her wits about her much of the time and resented loosing her freedom. I did observe that the staff was attentive and kind and that on a whole it was a loving environment.