Senior Star Management Company

It's been very good. My father-in-law doesn't participate in anything but from what I can see it looks like they have a lot of good things. He did go to a luau and he thought that was quite fun. Overall we're very happy with it. They made it very easy. They were understanding and didn't hover. My father-in-law didn't want a lot of attention and they seemed to find that right balance between making him feel welcome and not bothering him at the same time. His apartment had new carpet, was freshly painted and very clean. Wexford Place seemed to have the best value.

Seems like a nice facility…however most places seem nice when you visit. You can only hope that your mom is getting the care when no eyes are in them.

The staff are very good and will try to help you with any problems. Your loved one may not integrate right away. Be willing to be patient. Personally I wish my parents could have stayed there, but one wasn't ready to be there. In the month that we were there, I think they did try to help my parents.

Staff is excellent. Food/Dining is also nice. Food looks good. Apartment size is also nice.

The food is pretty good, lots of variety, but definitely institutional. There are lots of activities & special celebrations. There's even a brain training program available. Family members are regularly kept in the loop. Best of all for me is that with very little advance notice Wexford provides transportation for medical appointments. There are lots of staff members & there's been a fair amount of staff change but my loved one has several staff who know him & are very cheerful & caring toward him

Nice facility, just a bit too pricey for my mom's budget. The food is a bit bland and limited but to be expected when you have to cater to a large group.

The facility and staff are great- (my dad moved there) he likes the smaller size. But, the downgrade is the food. It's horrendous. But, my dad still cooks some at this point and can drive. Aside from the food, my dad is very happy there.

It has a nice atmosphere amongst the residents and friendliness of most of the staff

Food I think has improved in the past year but it is inconsistent. At times way too salty or hard to cut or chew for older residents. I often wish that the substitute menu would be better. They do seem willing to listen to suggestions. Activities- sometimes really nice and special. This seems to be improving in that there are a few more activities in the evening. Weekend activities are rather sparse. Staff- there are many outstanding and caring staff. At times response is slow due to staffing shortages. General clean though better ventilation might help with nursing home smells. Always difficult to find best route but dining room chance for conversation and stimulation is impeded by seating. It seems that a new person sits randomly at a table and it is difficult to then move to a more appropriate spot. There are so many factors such as ability to speak loudly, hearing difficulties, personalities etc. but I notice at times it is the only time that some have much social interaction.

They were very helpful & made move in for respite happen very quickly. Their respite stays are 15 days minimum, 30 days maximum.

Management fostered a culture of inclusion. Other residents for the most part, we're very friendly and outgoing. They had a lot of activities to keep residents busy and engaged. Unfortunately [name removed] had a massive stroke on [date removed], she died on [date removed].

I can honestly say thw front desk clerk ([name removed]) will be your new best friend! If you need anything he will get it or tell you where to get it! As for the maintenance crew, they are amazing! [name removed] will assemble or disassemble anything you need! He will also help load your car if you have a heavy object! The food is amazing and the chef is super nice! As for the medical aides most are great but the night crew needs work. There were many times they did not change my husband's diaper before the shift change although they claimed they did. The morning staff came in to a wet resident as well as the whole bed! Unacceptable! There does not seem to be enough medical aides to cover all the residents needing help. This needs to be improved! The nurses ([name removed] and [name removed]) were nice too! Although, the facility needs to improve their medication billing! I brought in medication from home yet received bills for the medication! How is that possible? This could be a great facility but it isn't yet!

My husband has dementia and is new at Wexford. The staff is very friendly and welcoming. They are very patient with whatever happens. My husband has therapy with three people for various problems that he has. The food is good and appropriate for each person.Each person has a care plan. There are activities daily and entertainment a couple of times a month. So far it has been good.

BP is under new management so I'm waiting to make opinions. It's not home yet but I'm adapting.

After you sign on the dotted line you are pretty much ignored. My mom just died and I called to talked to someone. No one called me back. I had to go there before we were acknowledged by management. I had to call a couple of times for someone to check on mom. Those checks were done promptly. Pretty good food. Wait staff were kind. There are a lot of activities offered.

Wexford place was really a nice clean place and very very efficient on most things but it's like every other senior citizen place is weekends you need to be there with your family cause they're shorthanded and what help they have is very poor Other thing I say about it was they don't do clothes like they supposed to they're supposed to eat in individuals clothes and they don't even ask her. I pointed out a pink robe that I took out of my closet to ask him to put it on. He said didn't fit him. I told him it didn't fit my brother either And all we still got wrong clothes and what we missed I know it was still continue because they pair of socks that one Ed going home package and all so they're like everybody else there is so so way places are right now.

I would absolutely recommend Burgundy Place. My FIL chose BP due to the units that were available, location, etc...

I am currently a resident at Senior Star at Burgundy Place and things have been very good for me here, so far. The cleanliness and friendliness are great. The staff, activities and food are good. Based on my experience, I would recommend this facility to others.

Our family had an in person tour and we really thought the tour experience was very good, but the main issue for us was the community just seemed a little outdated so it wasn't going to be the best fit.

Huge, independent living with a floor with maybe some assistance. Not for someone who has any arthritis/knee, hip problems/walking problems or any mental decline because lots of long hallways and confusing set up.