Senior Star Management Company

We're very happy with Dublin Retirement Village. They've gone to great lengths to help my mother adapt to her new living situation. The staff is very friendly and they make every effort to get her involved in the activities they offer. The food is very good and the residents are welcome to bring leftovers back to their apartments for other meals. She was able to bring her dog with her, which was especially important to her. The apartment is very nicely laid out and there is a good amount of storage. The grounds are well-kept and very attractive. All in all, this was a wonderful referral!

It's been very good. My father-in-law doesn't participate in anything but from what I can see it looks like they have a lot of good things. He did go to a luau and he thought that was quite fun. Overall we're very happy with it. They made it very easy. They were understanding and didn't hover. My father-in-law didn't want a lot of attention and they seemed to find that right balance between making him feel welcome and not bothering him at the same time. His apartment had new carpet, was freshly painted and very clean. Wexford Place seemed to have the best value.

Management fostered a culture of inclusion. Other residents for the most part, we're very friendly and outgoing. They had a lot of activities to keep residents busy and engaged. Unfortunately [name removed] had a massive stroke on [date removed], she died on [date removed].

I can honestly say thw front desk clerk ([name removed]) will be your new best friend! If you need anything he will get it or tell you where to get it! As for the maintenance crew, they are amazing! [name removed] will assemble or disassemble anything you need! He will also help load your car if you have a heavy object! The food is amazing and the chef is super nice! As for the medical aides most are great but the night crew needs work. There were many times they did not change my husband's diaper before the shift change although they claimed they did. The morning staff came in to a wet resident as well as the whole bed! Unacceptable! There does not seem to be enough medical aides to cover all the residents needing help. This needs to be improved! The nurses ([name removed] and [name removed]) were nice too! Although, the facility needs to improve their medication billing! I brought in medication from home yet received bills for the medication! How is that possible? This could be a great facility but it isn't yet!

My husband has dementia and is new at Wexford. The staff is very friendly and welcoming. They are very patient with whatever happens. My husband has therapy with three people for various problems that he has. The food is good and appropriate for each person.Each person has a care plan. There are activities daily and entertainment a couple of times a month. So far it has been good.

BP is under new management so I'm waiting to make opinions. It's not home yet but I'm adapting.

After you sign on the dotted line you are pretty much ignored. My mom just died and I called to talked to someone. No one called me back. I had to go there before we were acknowledged by management. I had to call a couple of times for someone to check on mom. Those checks were done promptly. Pretty good food. Wait staff were kind. There are a lot of activities offered.

Wexford place was really a nice clean place and very very efficient on most things but it's like every other senior citizen place is weekends you need to be there with your family cause they're shorthanded and what help they have is very poor Other thing I say about it was they don't do clothes like they supposed to they're supposed to eat in individuals clothes and they don't even ask her. I pointed out a pink robe that I took out of my closet to ask him to put it on. He said didn't fit him. I told him it didn't fit my brother either And all we still got wrong clothes and what we missed I know it was still continue because they pair of socks that one Ed going home package and all so they're like everybody else there is so so way places are right now.

I would absolutely recommend Burgundy Place. My FIL chose BP due to the units that were available, location, etc...

I am currently a resident at Senior Star at Burgundy Place and things have been very good for me here, so far. The cleanliness and friendliness are great. The staff, activities and food are good. Based on my experience, I would recommend this facility to others.

Our family had an in person tour and we really thought the tour experience was very good, but the main issue for us was the community just seemed a little outdated so it wasn't going to be the best fit.

Huge, independent living with a floor with maybe some assistance. Not for someone who has any arthritis/knee, hip problems/walking problems or any mental decline because lots of long hallways and confusing set up.

This is a clean and beautiful community. It has beautiful views of nature and the park. The people are nice but right now is a hard time for everyone with the staffing challenges that everyone is going through. The administration staff have been very helpful and available through the process. The tour was great and I got to see everything that I needed and they gave me all of the information that I needed.

This has been a great move for my loved one. I would make sure to ask questions on what is most important to you and your loved one. I would also recommend you get the answers from more than one person. My loved one is thriving here. The staff have been helpful, and great at listening. There is one meal a day that is included in the monthly fee, along with housekeeping once a week. Some of the activities that are available include exercise classes, water aerobics, yoga, wellness classes, arts and crafts, socials, and more for the residents to choose from.

We chose Senior Star because it was recommended to us by his doctor and also when we came to tour this was the facility he really liked the best. The room sizes are a little on the smaller side, they could be bigger. They do offer a lot of activities and there always seems to be something going on. He has Parkinson's and the staff seem to really work with him and help him out when they can. We would recommend them to others.

Our family had an in person tour and we really liked the Senior Star but given our loved ones personality we just did not think it was going to be a good fit.

Our family had an in person tour and we say the memory care unit and it was very busy. There was a lot going on, the residents were really getting engaged but for our parents since we were overwhelmed we thought they would be just as overwhelmed. However, everyone was still very nice and accommodating.

Nice people. Quiet community. Very clean. This place is a possibility.

The nursing staff was good. The lady at the front desk can be a little less than friendly. I would recommend this community that is more independent is a great place. If your loved one is above a 2 on the scale of care needs, I would recommend you go to a different community.