Senior Star Management Company

Burgundy Place to me seems to be very very good. The friendliness of the staff is a 5+. I think she is very impressed with the staff. All the workers seem to know everybody's name. That is just outstanding. They greet her and everybody when she is walking the halls. The only minor complaint she has had is her stove wasn't working when she moved in. When she was ready to start using it she noticed that it wasn't doing anything. She was disappointed it wasn't fixed before she moved in. They have ordered a new one and installed it yesterday. That has been her only complaint though.

I couldn't be happier with them. It's extremely clean. Everyone has been really nice to her. The food is kind of neutral. I think part of the reason why she is getting such good care is because I am on top of them, and I call and talk to the nurses all the time. We liked how homey it was, especially on the memory care.

Our mother is in the Memory Support U nit. The staff is very welcoming and helpful. I'm not so sure of the activities because when I have been there, they are all doing something but when my sister goes, the residents are all sitting around. No one gets to lay in bed and they have a wonderful companion dog that my mother loves. There have been a few things misplaced and the staff has worked to rectify the situation. It is very clean and everyone is always smiling and that's not because they see me looking at them.

After being at Woodland Terrace for one week Mom feels accepted. It is a big transition but the friendlyness of the staff and other residents has made her feel welcome.

They are doing a very good job so far. I haven't had any complaints from my mother, she seems to enjoy the food and activities. The staff is very friendly, and the community is kept clean. They are very responsive to me and are good with communication. We chose them based on the staff here, and how friendly they were.

It's clear the staff genuinely cares about my dad and the people who live here. I have peace of mind knowing dad will be taken care of with respect, dignity and love. Thank you!

Very beautiful and well run. View of Arkansas River. Very accessible.

Overall things have gone very well at Wexford Place! It's a very nice looking community, and they do a good job keeping everything looking clean and well kept. We struggled a bit initially getting her medication service set up correctly, but it all worked out eventually. The staff here are great, they are very caring and friendly, and you can really see it in the way they treat the residents. The administration have been very good as well, they respond quickly to any questions and requests you might have.

The staff and Woodland is hands and heads above any other facility that I have visited. There are measures in place to protect the residences. Some of the protective measures are very subtle as to give the resident their feelings of independence. The information and suggestions given to me were reasonable, comforting and direct. There is a homey atmosphere feeling. My mother -in-love was in this facility. Our experience with the facility at that time was positive. I am looking at this facility again for my own Mom. This facility ranks #1 with me.

We're very happy with Dublin Retirement Village. They've gone to great lengths to help my mother adapt to her new living situation. The staff is very friendly and they make every effort to get her involved in the activities they offer. The food is very good and the residents are welcome to bring leftovers back to their apartments for other meals. She was able to bring her dog with her, which was especially important to her. The apartment is very nicely laid out and there is a good amount of storage. The grounds are well-kept and very attractive. All in all, this was a wonderful referral!

It's been very good. My father-in-law doesn't participate in anything but from what I can see it looks like they have a lot of good things. He did go to a luau and he thought that was quite fun. Overall we're very happy with it. They made it very easy. They were understanding and didn't hover. My father-in-law didn't want a lot of attention and they seemed to find that right balance between making him feel welcome and not bothering him at the same time. His apartment had new carpet, was freshly painted and very clean. Wexford Place seemed to have the best value.

The food is pretty good, lots of variety, but definitely institutional. There are lots of activities & special celebrations. There's even a brain training program available. Family members are regularly kept in the loop. Best of all for me is that with very little advance notice Wexford provides transportation for medical appointments. There are lots of staff members & there's been a fair amount of staff change but my loved one has several staff who know him & are very cheerful & caring toward him

Nice facility, just a bit too pricey for my mom's budget. The food is a bit bland and limited but to be expected when you have to cater to a large group.

The facility and staff are great- (my dad moved there) he likes the smaller size. But, the downgrade is the food. It's horrendous. But, my dad still cooks some at this point and can drive. Aside from the food, my dad is very happy there.

It has a nice atmosphere amongst the residents and friendliness of most of the staff

Food I think has improved in the past year but it is inconsistent. At times way too salty or hard to cut or chew for older residents. I often wish that the substitute menu would be better. They do seem willing to listen to suggestions. Activities- sometimes really nice and special. This seems to be improving in that there are a few more activities in the evening. Weekend activities are rather sparse. Staff- there are many outstanding and caring staff. At times response is slow due to staffing shortages. General clean though better ventilation might help with nursing home smells. Always difficult to find best route but dining room chance for conversation and stimulation is impeded by seating. It seems that a new person sits randomly at a table and it is difficult to then move to a more appropriate spot. There are so many factors such as ability to speak loudly, hearing difficulties, personalities etc. but I notice at times it is the only time that some have much social interaction.

They were very helpful & made move in for respite happen very quickly. Their respite stays are 15 days minimum, 30 days maximum.

Management fostered a culture of inclusion. Other residents for the most part, we're very friendly and outgoing. They had a lot of activities to keep residents busy and engaged. Unfortunately [name removed] had a massive stroke on [date removed], she died on [date removed].

I can honestly say thw front desk clerk ([name removed]) will be your new best friend! If you need anything he will get it or tell you where to get it! As for the maintenance crew, they are amazing! [name removed] will assemble or disassemble anything you need! He will also help load your car if you have a heavy object! The food is amazing and the chef is super nice! As for the medical aides most are great but the night crew needs work. There were many times they did not change my husband's diaper before the shift change although they claimed they did. The morning staff came in to a wet resident as well as the whole bed! Unacceptable! There does not seem to be enough medical aides to cover all the residents needing help. This needs to be improved! The nurses ([name removed] and [name removed]) were nice too! Although, the facility needs to improve their medication billing! I brought in medication from home yet received bills for the medication! How is that possible? This could be a great facility but it isn't yet!

My husband has dementia and is new at Wexford. The staff is very friendly and welcoming. They are very patient with whatever happens. My husband has therapy with three people for various problems that he has. The food is good and appropriate for each person.Each person has a care plan. There are activities daily and entertainment a couple of times a month. So far it has been good.