Senior Services of America IV, LLC

Looking forward to the returns of the routine we had at the end of last year. I like the activities. Pleased with the meals even if I don't always pronounce it. Appreciate having the PT staff on site, as needed by a lot of people. They go a long way to make us safe from the virus, maybe farther than necessary but good. Staff is very friendly and accommodating! I would like more information about the company. We have different sight and organizational structures. Nice place for a couple because they would be busy and perfect when separation will occur later on! Enjoying the music of all provided by a 92 year old, there is still time for all of us.

Care: very good Food: very good Activities: good

The people are food are great, I wish they would lift the quarantine so we could do activities. It's been 6 months since it was installed, otherwise it's been a great place.

Very helpful phone call discussion from Queen Ann Manor. No high pressure. Very respectful.

It has a kind of traditional feel being It is an old building that has been remodeled. We chose this community because this is the one my mother picked for it felt homey. My mother loves the food. I would recommend this community to other families. I have had some issues with the administration and that has been frustrating to deal with. But the caregivers, nurses, front desk staff, cooks, dining staff , and activities person are all really nice.

My Dad was one of the first residents of Fieldstone. He had lived at Charbonneau, now Solstice, for several years but had fallen and had to have a hip revision. We felt he would need help in the future and Fieldstone has assisted living as an option. He needed very little help until the last few months of his life. I won’t say it went smoothly all the time. My Dad was 92 and had been very independent so didn’t enjoy all the care! Or as he would say, they are always in my room! However, I will say that we were pleased with the caregivers. We made sure to be in close contact with them when my Dad began his decline. I would recommend Fieldstone, but like any place your parents may go to, you must be their advocate and have lines of communication open at all times. It is a large place which might not work for everyone.

The facility is very clean and the staff are friendly. They are always around and willing to help when needed.

Very convenient location - easy walking areas

My wife has been at Birchview for almost two years and I find the staff to be very accommodating and loving towards the residents.

I went on a tour here it was clean and beautiful. The staff seemed up to par. They had a good level of care. It was a little to clinical feeling though. The room mom would have gotten was on the smaller side and it was more expensive. I would recommend families tour communities and speak to the residents before choosing a place.

My mom likes being here. She likes the staff a lot, they are really nice and caring to her and everyone else. They take good care of her. She likes the trips they take them on. We picked them because they are a newer facility, cheaper, and in a good location for the family.

My wife and I were impressed with the tour we took. The place was clean and the staff and residents were all very friendly. They had a nice dining area and it was arranged nicely. the apts were a bit smaller than we were looking for but we would recommend this place to anyone looking.

This community was a little to large for our loved one. She felt like it was over the top. The community was clean and the people we met were nice. She felt that she would get lost in this larger community.

It was a really nice place to see but the age of the community did not seem appealing. i did not get the feeling of being cozy and comfortable for my loved one. Everything else was nice. It was clean and the staff and residents were all nice.

We had a very good experience with this community. They did a very good job caring for my father and his needs. The owner,and the nurses were great. I was comfortable with the care he was receiving. My family was very pleased with all they did for us. This is a lovely community.

During our tour of this community my loved one and I noticed that this building resembled an old haunted building. It felt just like a mental asylum and gave my loved one and I too much of and institutionalized feeling. The lady who gave us our tour was very friendly and took her time showing the facility to us, it just was not the right fit for my mother.

I had a very pleasant tour at this community. It is a very nice looking community. Everyone was very nice and friendly. The apartment they showed us were very wonderful, it looked very beautiful. The facility was very nice. It was a bit expensive, but it would be worth it. I recommend for anyone to go tour.

The organizer that we first dealt with when we got started was very helpful in getting us set u. We really appreciated that. Everyone is very friendly when we come in and she really likes living there.

I think the staff at Harbour Pointe Retirement listened to us in terms of my loved one's situation and worked well with us with his level of care. They were attentive to what he would need and what would be best and I appreciated that.

No good for memory care or dementia. The staff do not engage with the residents-Just the 1-2 activity staff spend any time with them. Poor communication within the staff. Confusion with medications. There was no air conditioner in my moms room, took a few days but finally got it in.