Senior Living Asset Management

Our experience with Wayman Place has been so far, so good; I have no real complaints. I do think that more information should be given to new people, like how to find and ask for things. They could have a more detailed tour or a thorough orientation that includes a listing of things and services. Otherwise they're great, I know they have been busy with the hurricane. The community is clean, my loved one loves it so far and my grandparent does too, but if they didn't ask for things like schedules, they wouldn't know. They need a little help brushing up on that, but other than that, it's good.

We did have an incident with someone stealing my loved ones expensive mattress pad and they were not able to find it. I had to buy another one and the office said that they will reimburse me for it so that was very nice of them. I do think they could use some improvements with the laundry. I would absolutely recommend Barrington Terrace of Naples to others looking.

Don't be afraid to ask questions, especially if it's your first time going down this road. If I had a second go-around, I would have more specific follow-up questions after their general presentation. For example, do they have a la carte care services you can add on, manicure/pedicure, etc. The term "all-inclusive" includes only what they provide, not necessarily what you would like to see them provide. Middle management has been very cooperative, supportive and understanding, and very much in compliance. They're very receptive if you contact them with a concern. The caregivers, it depends. Some are exceptionally good, and some just do their job. But I recognize that it's a very difficult job to do, and I have tremendous empathy for them. I think the staff to resident ratio is unrealistic, even though theirs is better than the minimum required ratio. I haven't tasted the food, but it appears to be well presented, and I see no issue with portions or things of that nature. They have weekly off-campus bus trips where they go out to lunch or visit museums and a variety of places. I would like to see them do more of that, but they seem to keep the residents pretty well engaged. I just wish that some of the field trips weren't at an additional charge but instead were included in the monthly fee as part of the services. The value is good, but I would pay even more for them to do more.

Our time at Barrington Terrace was amazing. The staff was incredible! Very caring and attentive. The communication from the staff was constant. I feel very comfortable recommending Barrington Terrace in East Naples to everyone. My Dad was very happy in the Memory Care unit. [name removed], in charge of the unit, has an excellent team and is excellent with the guest, patients, and family.

My uncle just moved in and really seems to enjoy it.

The staff at this community are very attentive and caring. They welcomed mom's niece by name when she came to visit for the first time. They invited her to play bingo with mom. Mom says the food is excellent. The community is clean and I would highly recommend it. It is an older community but you look past that when you see the staff.

My mother is in Bloom at Belfair. The personnel is extremely competent and extremely friendly. They have made my mother feel right at home. During the evacuation for the Hurricane Matthew they did an unbelievable job transporting the residents to safety and during the entire stay they made this time so much fun for all. My mom said it was a great vacation. We moved from out of state and it was a difficult adjustment for my mom. In a short time they have welcomed her and she likes it there better than her previous place in Maryland. Thank you so much The Bloom at Belfair.

Loved the location which is 6 miles from my home. The layout of the facility was simple and nicely decorated. The size of the facility was perfect for my dad. Very easy to find your way around. Everything is on 1 floor no elevators. Everything was clean, bright and smelled nice. The entire staff have a loving nature toward the residents AND their families. I was not sure how my dad would transition to assisted living. The transition was difficult for my dad but the staff was caring and understanding throughout. Sometimes the transition was harder for me than my dad -- the staff kept my spirits up and continued to reassure me that everything would work out. We are continuing to transition and we find the staff remain patient and understanding throughout. I feel confident that the Barrington Terrace is taking loving care of my dad.

I am not thrilled with the activities. 85% of the activities are aimed at women, which I wish they had activities that included woodworking, listening to lectures, visits to the air force base. I’ve had the food a couple of times and I thought it was okay, but my loved one wishes it were different. The people are fabulous. The therapists are very good. They’re very attentive. My loved one loves it.

The staff is so kind to my parents. They don't have enough workers but the ones they have are great! The nurses are also very good. The administrator is a good listener and tries to fix issues.

The facility & staff are friendly and are willing to help keep the residents comfortable in place.

Food is quite amazing. Ding area is super bright. . Mom is never in her room when I visit. They do an excellent job on this count. Very happy. Bright. One floor living. Small community. Well priced. Well staffed

The staff that care for the residents are very caring and know each resident by name. Some are very talented, singing to the residents frequently. The food is always very tasty and pleasantly presented. The lady at the front desk is always friendly and welcoming. I would just tell others that they need to review closely the contract before their loved one moves in.

My friend has since passed but the cost was reasonable. It was sold, deterioration of services was significant and costs was unreasonable.

I don't see much activities at the Canopy. The only other experience I've had with dementia facilities was top notch. Mom was at a facility in Jacksonville that was Wonderful. Lots of activities. We picked this community because it was a new facility and close to Mom's home so that her husband could visit.

The experience would be positive, they were good to my dad and to others. We picked this community because of the value and the people were caring and professional.

What we like about Wayman Place is the friendly staff who work there, but their communication could be better and some Dr visits feel rushed. However, we would recommend this community to other families based on the experience we have had so far

I'd say we've been satisfied and overall happy. I would recommend it.

Good value for lower fixed income people.

The staff were so friendly and helpful and tried very hard to care for so many in that ward without enough help but I never saw them lose their cool or fail to be professional. Part of the reason for the low cleanliness factor was their difficulty in getting and keeping staff. The frequently were understaffed until right before dad passed. Someone should tell them that in that situation when cleaning, especially mopping floors, water needs to be changed frequently because the urine odor was often overwhelming and it was throughout the unit so I suspect they were not changing the mop water enough