Senior Lifestyle - Main

The place is clean and the staff is very friendly, but there are a few things where I feel they could improve. One thing that I found when I was calling and getting prices is that they would give you the price of just the room and board, and did not tell you that there was another fee for care which could be just as much as the room. There were hidden fees, and I feel that they should have been more up front and transparent about the costs. It is very expensive, especially regarding the level of help and attention that mom needed. She was not as supervised as I feel that she should have been.

The people at The Woodmark at Uptown are very conscientious and genuinely care. I do think they need a little more staff in the evenings and on weekends. They don't have enough staff sometimes in the memory care unit where my wife is. It has been a good experience. I just hope I can continue to afford it, as it is quite expensive.

This facility is about 18 months old and is very well maintained inside and out. We visited a number of assisted living facilities from Jacksonville, FL. to Brunswick, GA and we chose Benton House based on Value and Staffing per number of residents. Staff response to our needs, questions and concerns is outstanding. This is true from the Director down to the aides. We have also had the opportunity to visit and speak with numerous residents and their immediate families and EVERYONE has spoken highly of the staff and facilities. This includes a resident and her family who have been with Benton House since the day they opened. My mother-in-law has adjusted very well to assisted living due to the friendliness of the staff and her fellow residents. She especially enjoys the friendly social atmosphere that pervades the Benton House. The feel here is that of an old fashioned, close knit, friendly neighborhood.

After researching and visiting assisted living facilities that include memory care, I decided that the Woodmark at Uptown in Albuquerque best suited my dear wife's needs. It's quite expensive and that required me to examine by finances closely, but all things considered it has been a good choice. The care givers are conscientous and attentive to the needs of residents, each with unique problems. My only concern is the night time limited number of care givers in the memory unit. I believe they need at least another staff member on duty at night. The top management has been very responsive to my inquiries and seems to be genuinely concerned for resident safety, comfort and needs. I believe we made the right choice with Woodmark.

I like that everyone is very friendly. They seem to go out of their way to welcome new people. My mom had somewhat of a difficult transition. They kept trying to incorporate her, and they paired her with people who took her under their wing. I was impressed by the fact that a lot of people were sitting in chairs in front of the facility, and were very friendly, and wanted to talk about the place. Inside, people were also very friendly. They have quite alot of activities, but not everyone can participate in all of them. A few more activities would help more people participate. The location is really good; it is right near where I live.

She is in independent living so there is no care provided. I like that my mother is happy there, and that the people seem lively there. I wish that the extra services were included in the cost that I pay. It's less convenient than it was, because I don't go in that direction. She used to be at a much closer location. She likes the place; it is where she likes to be. She likes the activities and the people. They are interesting and lively and more well than where she was previously. They are active, and not all in wheelchairs.

We selected Woodmark after visiting several other places. Woodmark seems to meet our needs.

Very nice, very upscale, very impressive tour, need to visit it again.

Overall I think Woodbourne Place is a nice community. It is generally clean and well taken care of, and the staff are all very friendly. However they do seem a bit understaffed. The people they do have are fantastic and hardworking, but there just are not enough of them to handle all the needs of every resident, and some care needs get ignored or are not covered.

Things have gone well so far with Spring Hills of Cherry Hill! It's a nice looking facility, they keep it very clean, and the staff are all very friendly. They do a good job communicating with families and have been very accommodating regarding facilitating any of my loved one's specific needs.

Staff is friendly and helpful. I love the events they plan for the resident's. The residents are super friendly. Besides the appliances being outdated, we are very happy with the facility.

I am one of the people who love and appreciate living at SEASONS. I moved from Springfield Twp and I didn't know anyone here. We chose SEASONS because I love my apartment, the people who work here are most cheerful and helpful, the activities are terrific and the food is delicious. Seating in dining room needs improvement. Other than this, I feel blessed to live here.

Overall things have gone well at Woodbourne Place! It's a clean, well kept, nice looking facility, and the staff have all been very friendly. They do a great job looking after my loved one, and I really appreciate how good they are about staying on top of his blood sugar levels!

We toured this community when we were looking into care options for our loved one. This was a very nice looking community, and definitely somewhere we would have considered as an option. The staff were friendly, and the facility itself was well kept and clean. However, Mom wanted to be in an area she was slightly more familiar with.

Caring staff, flexibility with dining, clean environment. It appears that the entire staff tries to make the every day living experience the best for my mother.

My mother did very well at the JC Benton House, so much so she is moving to an Independent Care Facility after only one month in the step-down program. The care was very good and both the Head Nurse and Director were very available, responsive and kind. Mom was please with all areas of the care with the exception of the food. She did not feel the quality and consistency was of the level it should have been. Had the monthly rate been more affordable, she would have stayed there indefinitely. Overall, a very good place to go to from a rehab facility and especially the step-down program. This allowed us an opportunity to both evaluate Mom's needs and slowly acclimate her to leaving her home.

Dick liked and was impressed with Mary Ellen Dunham at Sentry Hill.On the other hand I felt that she was doing this tour because her colleague had to be away and was not too happy about it. The interview/ tour lasted 40 to 45 minutes. She avoided answering any questions I asked about the cost of day care in the memory unit or the price of the different apartments. Stated she would address that later. We were shown the memory unit and the garden as well as a generalized tour of the facility. We did not meet any other staff members or residents. M.E. was pleasant, but 'too professional' for me. Sentry Hill is an impressive facility. We were not invited to lunch. Our appointment was at 11:00am. We did not look at any cottages as I felt they were beyond our price range.

LakeSide Vista has been wonderful so far, I'm really enjoying it! It's a nice looking place, it is always very clean, and the staff are all very friendly! They're always there when I need them. I would definitely recommend them!

Overall, the place is beautiful, clean and smell free. Mom is enjoying the activities and having her own apartment for privacy. Mom fell last Friday (she thinks she fainted), and she called for assistance and was asked by the caregivers to get up on her own. I think that if a place has caregivers, they should automatically help an elderly person up unless refused. Mom states that they acted "disgusted" with her for falling. Fortunately, she was not harmed, and the incident was reported to the director. However, encounters with the nurse in question have been unpleasant since that time. Also, mom was told that she needs to bring sheets from home for her bed - but she is not a permanent resident there and shouldn't have been told this.

We toured this community when we were looking into senior living options for a loved one. This looked like a very nice community, it was clean, and the staff all seemed friendly. Our only concern was that they seemed a bit expensive for what they provided, compared to some other options we saw in the area.