Senior Lifestyle - Main

We picked this community because, of the location and cleanliness. They are very good at accepting, the families input or requests. They are very tolerant of my loved one. I would recommend to other famillies.

They had a lot of new staff and they have not been trained yet, so the transition was difficult. I know they were trying their best. My mom also came in as a oxygen dependent and the staff did not know how to use that which was concerning. I understand it is hard to staff these facilities. I talked with them about my concerns and they got on top of it right away. Overall it was very good, but there were just some issues with the transition and the communication. I would recommend The Addison of Pleasant Prairie.

They are very friendly and take care of issues fairly quickly. They check on my mom to see if she is ok, when she does not come down for dinner. Her main complaint is the food isn't good. She has already discussed this issue with the staff.

Nothing for improvement at this point. Positives: staff is friendly and knowledgeable. Very clean and upbeat atmosphere.

Our family had an in person tour and we thought the tour experience was really nice, it was a very good and close second choice.

The food is more like chili, and tomato based optiions, so my loved one tries some of the options. They are busy all the time with activiites. They offer, Bingo dailiy, movies, crafts, and trips to the local grocery store We picked this community, because of previous reviews from friends-family, it wasclose proxity to my loved ones house. The tour is what sold us. They are so nice. We are getting good value for the money.

It is a smaller place and dedicated to memory care only. The community is reliable.

The tour at Wellington at Hershey's Mill was done very well and hosted very nicely. The people we encountered were very friendly. We made our choice mostly based on proximity to where we live.

The staff members here seem to be very friendly and really outgoing - now at times they do seem understaffed but we know that is like any place. The meals and dining service has been a great experience for our loved one - the quality of the meals is great and there is a tremendous variety. They could work on improving the availability of the transportation but other than that we would recommend the Wellington at Hershey's Mill community.

The housekeeping services are spotty- inconsistent- at times not thorough. The friendly atmosphere and inclusiveness is wonderful. Great activities like music and song and special dinner events. Need more bar and food staff on weekends- especially Sunday afternoon. We picked this community, because of the location and the fact that is was a newer place.

They took my loved one when no one else would help us. My loved one's situation was not easy. They take good care of our loved one for us. Some of the staff seem rude at times. Considering the situation they work in, I can understand. The staff are always willing to answer any of the family's questions.

The facility is very nice and comes with a lot of amentias. It may not be perfect for everyone however it is a fair value for what you get.

One note of concern - they've recently changed management companies and have had major staff member changes, including senior management. We've heard others may be leaving as well. So we are hoping our overall experience doesn't change. [name removed] the activities director, is great. They seem to do a lot considering it's a fairly small facility. She's one of the ones we heard may also be leaving, but that has not happened yet so fingers crossed!

This community is pretty good overall. They provide all 3 levels of care here, that stuck out to us and is important for our needs. Communication with the family is pretty good. They do offer activities, but my mom chooses not to participate so I can't rate them. The food is good quality and variety. My mom isn't easy to please, but has had zero complaints about it. Housekeeping is weekly and reasonably thorough. Again, mom is super picky/not easy to please and she's happy with it. So that says a lot! The staff is generally friendly. It's hard to get a timely response from them on occasion. But in general, they do a good job. I would recommend them to family and friends.

The community was big and we wanted something smaller. However we thought the community was beautiful. The price was just too expensive for my loved one and I.

The facility does have a very cozy environment and that was the sole reason we went with them, it was warm and friendly. It is also smaller, assisted living only has about 20 residents so the care is more intimate. Both of my parents recently had heart incidents that were caught immediately. Addington Place made sure that they got the transportation to the hospital and everything like that. They took care of it all and were on top of it. I feel really good about the safety that they provided. I do wish there was someone who was working with them more in terms of memory care.

They've been very friendly and helpful. I would recommend them to other families.

The main reason we chose Lake Barrington Woods was because the location is close to all of our family. I like that you can go in and out at anytime which is very nice. I go early in the morning and late at night and at other facilities, they had visiting hours so it is a plus that they do not do that here. There is also always someone at the front desk. They have recently gone through some management turnover, so there have been some changes within the facility. I would recommend Lake Barrington Woods to others.

We have not had much experience with Park Creek Place but it was our loved ones choice and he knew people who have lived there and it was financially better for him.

I toured this community and it was very nice. I didn't get to try the food, so I'm not sure on that. Overall, a great facility but not the best option for Dementia care.