Savant Senior Living

I wish there was a 2 1/2 star rating. The pro: Cost is good. Staff is friendly Cons: Staff is friendly, but not well trained or supervised--housekeeping has suffered since new owners has taken over. The owners are very cheap, while it is now cold, they have turned off the central heating to the building, and recently removed space heaters in the lobby, leaving the residents to remain in their rooms. And I know that as loved ones we do not want our family to remain isolated. Food is cold or very inconsistent. Very few outings. It is as if the owners are unaware or don't care that their business involves senior citizens and is not just about earning a dollar. As someone has mentioned, since the owners have changed, more experienced staff has been let go or they quit.

Like the location, but the building looks old and there are gardens or a pool

Our 93 year old mom was forced to move after having memory loss. She was a resisdent for 5 years and considered this home. She was and is devasted. Director Chrstine's response was 'she'll get over it". Where is that sales person compassion Christine? The care givers were never told about the move, were also upset and didn't see the need. While moving her furniture we found mounds of dirty tissues and mouse/rat droppings along the walls. We asked several times to please paint the bathroom walls and clean the carpet. It was never done.

I have spoken to my mother and sister about whether they have been introduced into the community and made to feel welcome. I was told that a lot of time would be spent doing that. It did not happen. As a result, I am inclined not to give this please a favorable report at this time.

Beautiful facility but also too expensive and too big. Mom would be lost there and not use the amenities. Too far from friends, family, shopping.

The physical space was depressing, very dated. Except for front of building views were into the windows of dated apartment buildings or parking lots. Balcony areas were shared between 2-3 residents and tight fit for any chairs.

Similar to my feelings about Courtyard Plaza, I did not like how this facility was for both assisted living and memory care. I prefer the facilities that are just for memory care so that the residents are able to move about more freely. The facility was beautiful and very clean, but the outside area was just a patio and there were no trees/plans

My grandfather is having a blast. The building is maintained very clean. His room a very well maintained by house keeping! Staff is super sweet and friendly and they check pm him regularly. I was a lil' tired the ther day and skipped a meal. Right awY they came over tone sure he was feeling ok. Love it here!

I thought that was horrible. It just seemed like more of a skilled nursing facility than anything else. It was dark and dreary and I didn't really care for the lady that I spoke with. I didn't like that she was saying negative things about other places. It would have been very depressing for my mother to go there. It was just not an option. I would never have taken my mother to see that place.

The memory care unit was very dark and dismal. All the furniture was old and beat up. Fresh paint and minor repairs greatly needed. Staff seemed unorganized and they never could get ahold of the person I was suppose to meet. They activity director who showed me around was very nice tho.

Pond is all fenced off.. building in directly inside a RESIDENTIAL area. not sure about walking C out there

not bad

The food IS discusting; and the meatloaf CAN AND DOES get you a fast trip to ICU. They hire people WITH NO TRAINING. There is mold throughout the building and the 3 owners don't care. The grandmother who fell outside was a friend of mine. The doors ARE alarmed to ring in Wellness, but the staff ignores them. They also run out of medications by not ordering in time; this includes insulin.

This place is awful. They never clean, patients are suffering and staff doesn't do enough to help, the employees are both rude and ignorant, they charge alot but its like living in prison..no TVs, no phones, no buttons for nurses for the residents in emergency if they need to reach them downstairs...it looks like they never clean, they are not compassionate with the residents...its like they just want money but dont care about the residents. Read the google reviews theres so many complaints...all these people complaining cant be lying! Yet instead of being professional about it and helping the situation improve the owners are ignorant and rant on arguing when people make complaints like big bullys! The owners need to take responsibility stop bullying people like big bullys and instead start fixing stuff here! Theres alot of problems here and thats ignorance on the owners and staff they cannot except their flaws and just fix the problems!!!!!!

The bad reviews are true. Management is only concerned with the dollar while ignoring residents, condition of entire building,safety hazards, its staff etc.The caregivers do the best they can,even though they are understaffed. I have seen them work multiple shifts, still caring about the residents. Management could learn something from them. Mold, roof leaks,filth, rodents, outside deck is falling apart, safety issues not being addressed.Focus is all put on the Rebranding.You can rename a bucket full of crap,still going to be crap with a different name. 30yrs in the construction trade I can see the repairs needed and they are costly.Alot has to be done to bring building up to code.They only focus on cosmetics.Repairs needed don't jive with there overhead.Can't believe this place is still open.Ive seen schools shut down for less untill repairs were made. They hide behind Title 22. I am currently educating myself on Title 22.

They need a better staff hiring practice, and more staff. I am not happy with the place. They require 24 hour notice for visits and you can only visit for 30 mins. The rooms are dirty. The staff can be rude at times. The social worker won't return calls unless it's about money. My loved one is left in bed all day and there isn't much supervision.

This Administrator named [name removed], is very arrogant and rude. We are trying to get one of their patients in order to get the real picture of the situation but he is not cooperative at all and rudely answering our inquiry. Hoping that this will not happen to you. Please do something about this because it's a reflection of the whole facility. We think that he is not happy with what he is doing.

[date removed] 8pm my father fell off his chair on to the floor. No one came to help despite calling all available numbers for the facility by 7:30 am 6-13-22 hes still on the floor. They dont feed him half the time. They dont give him showers for months at a time. If you love your family dont bring them here.

We almost placed out stepfather here at Villa De Anza a couple of months ago. He ended up finding a mobile home for himself through his church. Meanwhile, Villa De Anza has given me the absolute runaround regarding the $1700 deposit check that we wrote them. [name removed], who is the head of sales, has ignored us completely. So glad we didn't end up placing our family member here with people like this running the operation.

My parent had been a resident at Villa De Anza for 4 years. During 2020 he and the other residents were separated due to COVID but he still got it. The staff were then afraid of getting it so they would not respond to his calls for help to the toilet, need of food/water or general assistance. He died. It's not just that they were afraid but that they didn't care. They were more interested in our family cleaning out his room to make way for another victim.