Savant Senior Living

It seems like they're short staffed. That's the main issue my mom has. It takes a while for her to get a response when she presses her pendant. You can wait 8-10 minutes for someone to show up. The care services appear to be okay. The other problem is the bathroom - the shower is a bathtub. It's not large enough. Those seem like small things but they really make a difference. It seem like they have enough activities but she doesn't have a lot of interaction with a lot of people so she's not really motivated to go. They have bingo - I think she's gone once. It's seem like if they had more caregivers or if the pendant worked better. she liked her room she like the accommodations except for the shower situation. it's not very wide. I think she likes the community.

For retirement I think I would give them a 3.5 or 4, for people who are pretty active but for someone who needs more care, like my mother and there are a ton of people there that do, I would have to rate it at the low end. It's a retirement community but more than half the people there seem like they should be in assisted living or a nursing home. It didn't work for my mom because she needed more care and it was going to cost way too much to add that on. The people there are very positive, particularly the people that work in the office. My mom would stay in her room a lot and when she would come out she would be smiling so they though she was adjusting really well. Really she was very sad and depressed and they had no clue.

They are an average community that does what they can with what they have. They are pretty budget friendly for what they offer against comparable communities. Overall it's an ok community that could be better but could also be worse.

The people are very nice and caring at the facility. When they don't forget the schedule or to bring items their care is good. I feel if I'm paying for a service to look after my father I shouldn't have to remind them to give him his medication. They have lots of activities for the residence, but at times they tend to lock them down as punishment or send them to the rooms if they're having special events. Their dining situation is a challenge because they've undergone new management and drastically increased pricing because that is their main focus instead of taking care of repairs and cleanliness which is what needs to be done. It seems now they're only doing leaks and things of that nature because individuals from the city and inspectors have come onto the property.

The staff is amazing! They are extremely helpful, friendly, but sometimes they do need to pay a little more attention to detail. Things tend to not get done as quickly as they should. The facility is very nice. The price is exactly right for what you are getting - you are not getting top notch. It is not the most amazing place, but it is a very nice facility.

They are having quite a few staffing issues, and continue to keep changing weekly or every two to three weeks. They need more staff that stays on board and would be better for the residents. The food is sometimes good but at other times is not. Consistency is not great in the kitchen.

beware of promises that aren't kept. this community could improve on several things.

We had a good tour at Villa de Anza. I liked that they had a very large dining room. And the gentleman who gave us the tour seemed to be up-to-date on all of his information. But it was just too far away from where we live.

The staff here were good and the level of care of the staff were great but overall cleanliness was lower than what we expected.

The food is terrible. They just have really inexpensive cheeses, and they'll serve cheese dishes three days in a row. The housekeepers are friendly and nice though. Really it was the Santa Monica weather and the cost that got me to move in here. I got one of the bigger units, so I'm really happy with it. They do offer activities here, although I haven't participated in much.

You get what you pay for here. The administration makes up for the poor quality of staff. There were multiple times that my loved one didn't get the care they deserve.

The convenience is a plus, as well as the value for the cost.

The community is well staffed, clean, there are a lot of Chinese speaking residents and care staff and meals. The billing is a nightmare due to broken communication from the community to their corporate office. This seems to make it more of a nightmare for the families as well. There is limited parking; however, the community is willing to work with you during the move in process.

I think you should consider looking around some more before deciding on Brookdale Alhambra. We had problems with billing. We were promised a certain amount for rent each month when we moved in, and invoicing has not been accurate. Food was an issue - it wasn't really geared toward the needs of the residents. Rates are raised significantly every year. The executive director has been working with us to address our concerns, and she's been helpful . But the main office has been giving us grief.

This former hotel is showing its age and was currently undergoing some renovation. The Manager, [name removed], was very nice and accommodating and gave us a tour of the memory care building across the street from the main building. It seemed to be adequately secure and clean although lacking in any charm. The residents in both buildings were just sitting in their wheelchairs staring forward--not engaging in conversation. It was a tad depressing.

I like the exercises classes. Give advice on classes you should take. Three square meals a day. Neighborhood walks with wheel chairs. Entertainment in the dining room.

the original tour person wasn't there so they sent us a replacement they didn't know we was scheduled to see anyone. Also the young lady that toured us wasn't equipped to have knowledge of prices. so she said the original tour person would contact us later this evening but she never called us back.

I liked the staff and activities here, but the busy Ventura Blvd location, hotel feel, and lack of outdoor space is disappointing

I really liked the executive director and the staff I met. I liked the activities and how active and involved the residents were. Disappointed in the age of the building and the location and parking. I called the front desk and was quickly let into their parking structure, but there is very little street parking and their structure is not very big. The garden courtyard is nice, but I wish there were more trees and more outdoor space- on busy, loud Reseda Blvd. I will go back and visit again. Decided this was too far from family...

One bedroom $2,695, 576 sq ft; Deluxe $2,685, 648 sq ft. Old facility not well maintained.