Ridge Care, Inc

This is a outstanding community for wonderful care. The menu is outstanding. The staff are so positiive and you can see that they like their job due to the care that is given by them. The meals are very good with a nice variety of healthy meals. The community is clean and maintained. They have televisions for all the activities and the dailiy menu. We highly recommend this community for great care for loved one with a outstaninding value for the care that is given

Lovely residence. Brand new facility. Convenient location.

This is a beautiful and friendly facility. I had read reviews that said it was too far from banks and shopping. Not true, it is only one mile down the road to both. The staff and residents were all friendly and helpful. We are seriously considering this as a place for my mom.

They are doing a good job. She loves the people and she loves the food. She is so excited she said she died and went to heaven. It's clean, and the people are friendly. We are very pleased, and I can't think of anything I would like to see improved at this point.

We have taken the tour at Arbor Landing and at this time it is our second choice of retirement living.

Super. Now I need to figure out how to pay for it.

We toured this place, and it is very pretty. But it is fifteen minutes from the nearest town. Very quiet, mom needed a place that bustled, so we chose a place in Myrtle Beach. We really liked the Arbor Landing they offered a lot of the same services, but would recommend it for those looking for a quiet respite. Mom needed the sounds of the city to feel at home.

Lovely place. My Aunt was very impressed. This is the place she is concidering.

We have only experienced the Carteret Landing during covid. The administrative staff have been outstanding, I think that is one of the strongest pieces of the facility. Activities have been affected by covid but I think that they are doing the most that they can do and really are trying their best. They have just started eating in the dining room rather than having the food delivered to them and she has had no complaints. I do think that they are short staffed here but I know that it is due to covid. I would recommend them to others who are looking.

These folks are very professional, caring and responsive. I cannot say enough good things about them and the care they give!

This is a very professional home with exceedingly friendly and caring staff!

Arbor Landing is a fantastic facility with knowledgeable staff. They demonstrate remarkable patience and attentiveness towards residents in memory care. The staff gets to know each resident and caters to their unique needs. While I acknowledge that staff turnover among CNAs is a common issue in healthcare, I believe it would be beneficial to have an additional CNA on each shift to improve the staff-to-resident ratio as the stage of the disease varies in each resident. The activity director organizes fantastic events and works diligently to include all the residents. There’s an activity calendar for each day, but unfortunately, there isn't always sufficient staff on the weekends to lead these events. I know my LO is safe at Harbor Landing Memory Care and a professional team is there 24/7 to help her through this horrible disease when I can't be there.

They are kind and compassionate. Reassured me I was doing the right thing and Mom would be safe and have great care.

Very good helpful folks. I think it was recommended by A Place for Mom.

That's easy of all the facilities in this area that is by far the best one overall. And we looked into every one of them

The staff (with the exception of maintenance) is phenomenal, so kind and very helpful. The maintenance is definitely an issue. My mother has had a couple of issues inside her apartment and filed work orders. The maintenance staff never shows up in a prompt manner until I have to get involved and reach out to management. It's frustrating. The food and wait staff in the dining room has had significant turnover and the quality had been sub-par at times but they are working hard at trying to make it better. Overall, we are very satisfied with the facilities, the cost, and most of all I feel my mother is cared about and looked after, which is the most important thing.

Recently they hired a new head chef and hopefully food quality will improve. Administration is very approachable and I like that the executive director is a registered nurse and a woman.

The facility is very pretty and the residents are very friendly. The staff is nice and responsive, could have used some information up front when it came to settling my mom in.

It was very easy to work with them on getting our family member into their facility. It is a very clean and well kept facility. We have only found a few glitches in their system in the year we have had our family member in there. They have some problems with their food service staff. They don't have enough of them. We pay the highest level of Assisted Living Care. This includes medication distribution and making sure all the meds are taken properly. They have a serious lack of communication with the facility. It can take several days to get a return phone call. We also pay for laundry service. It seems that they have someone new or a problem with their washing machine as we have had to bring home laundry that was absolutely not laundered and had been placed in the closet and told it was clean. This is a serious problem. We know that ever since Covid the health care industry has taken a severe hit with not being able to retain employees. We try to take it with a grain of salt. For the most part the staff is friendly and know our family member well. It is by far the best assisted living facility in Carteret County all other concerns aside!! I would recommend moving a family member into their care.

Be careful of jewelry being worn that patients might be on medication or asleep. My mom had rings stolen when she was sleeping, but was out of it on meds. It was acceptable, my dad was comfortable and the staff was friendly. Families should be aware of the limitations of their loved ones, that could be taken advantage of.