Ridge Care, Inc

I have been visiting Arbor Landing at Surfside for several months now. The facility is always kept top-notch clean and beautifully decorated. The staff that you meet when walking through the door all the way to the activities director always has a positive and uplifting attitude and truly care about their residence. There is always something fun and exciting going on for the residence. If you have a loved one that may need assistance with simple daily task to just not wanting to leave alone. Arbor Landing is the place to go!

When our mother needed more care than was possible at home, we turned to Rose Hill. I'm not saying she was enthusiastic about the move at first. What I can say is that the care they gave our mother at Rose Hill was outstanding. Whenever we visited, she was in the best shape possible for her physical condtion. At first, we would nearly always find her sitting in the recliner we got for her, at a well cooked home style meal, or visiting with other residents. They have an exercise room, a dining room, and for residents whose slippage on mental focus can result in getting lost, a floor with limited access. We found that the caregivers loved our mother, helped us with doctor's appointments, focused on who she was as a person and often remembered her from the time when she was active in her profession. The in-house beauty parlor did her hair, the caregivers reminded her about her medications and even sorted them for her. It's hard to belie this is the first stellar review for Rose Hill!

My loved one is a resident at Arbor Ridge at Huntersville. Overall, things have been great so far. With the exception of the food, which is just okay. The staff are wonderful and they feel like family to all of us. I would definitely recommend this facility to others.

I feel I found the best place for my mom. The independent living apartments let mom feel independent and additional services are available as needed. On site PT and OT. Beautiful setting. They have a continuation of living placements from independent living to assisted living to memory care.

I would give Arbor Landing all 5's. After our negative experience in the previous facility, I call it the Disney World of memory care. No complaints, only positive experiences! Without a doubt we would recommend this community. They have a caring, communicative, stable staff who welcome you with genuine enthusiasm when you visit your loved one. My family left in tears when they visited their dad/grandfather in his previous residence and they left happy and comforted after sharing Christmas with him at Arbor Landing! I recommend them without reservation!

I have visited Arbor Landing numerous times and not disappointed with everyone I have come in contact with. [name removed] introduced me to many of the staff when I was given a tour and answered all my questions top my satisfaction. She was very professional.

Arbor Landing at Compass Pointe is an example of what an independent, assisted living facility should be. The facility itself is welcoming, warm, and comfortable in every way. Every one of the staff members is professional, knowledgeable, caring, and dedicated to each one of the residents, guests, and other staff members. Every one of the residents is happy, well cared for, and so excited to be living at Arbor Landing. The activities are unlimited and fun. The care is exceptional. And the happiness of the residents shows everywhere. I would not hesitate to recommend Arbor Landing at Compass Pointe to any one who asks.

The staff and residents have truly become a second family. As an adult child having to find a new forever home for your parent can be terrifying but hind sight- I couldn’t imagine anyone loving and caring for him any better than the staff at Compass Pointe.

You get your moneys worth at this facility, it's a lovely place. The staff was extremely helpful and caring . The administration was very helpful. I would highly recommend the Arbor Landing to family and friends.

The staff members at Arbor Ridge are very helpful and very involved with the residents which we really appreciate. What our loved one enjoys most is being able to have her own independence but also if she needs assistant it is easily accessibly. The staff do frequent check ins which is nice. We have not had a meal there ourselves but according to our loved one she is really enjoying it. She also is able to do her own laundry.

The folks I met with were very upfront with no sales pitch. The tour was well done, and provided a solid impression of the community. This community was further from family.

Facility is new and beautifully appointed. Staff friendly and helpful. They do provide housekeeping and laundry services which is great! Services typically thorough. Yes I would highly recommend. They do not offer wheelchair accessible van services for outings. Rooms are not huge but comfortable. Each comes with furniture if you want and a lift chair (chair is too big for my mom but still great to have).

I would recommend Arbor Landing at Compass Pointe, wholeheartedly. Excellent facility. Excellent staff.

I am very comfortable here, it’s like home. I am meeting new people everyday. It’s lots of activities to do. And I love the Independence here. The building is beautiful!!! The staff is wonderful. Overall very happy!!

Facility is very nice, residents mostly gather in a common area and are kept busy. Residents are generally high functioning memory care Food is good, people that work there are very patient and attentive and fun to be with. Another thing that I think is very important, is that their respectful of the residents

This was a nice community. This was our 2nd choice. They were a little more expensive than we wanted; however, they were willing to work with us on the cost.

The staff has been great. We picked this community, after doing research. The staff was friendly. The people looked freindly and clean. They have been fabulous. I would advise other families to check it out.

Staff is super committed to the residents' well being. The environment is home-like and residents definitely feel at home!

Overall we have been very pleased with the Arbor Landing and the value for the money. They do have a number of activities for the residents there, our loved one enjoyed the recent concert they had. They have a beautiful dining room but right now the food is just not the best but they are working on making those adjustments. Based on our experience we would recommend this community to other families.

I really like the staff. They are very welcoming and really made an effort to make my mom feel welcome. They even allow pets, I believe. The facility is clean. The meals are good, even a little bit nicer than some other places. My only complaint is that they only have two washers and dryers available, so that could be a great change/improvement. I would recommend this place to friends and family.