Renaissance Senior Living, LLC

Check the recent reviews on Google. If I had read the most recent reviews I would NEVER have placed my mother at Traditions!!! This is NOT a "place your loved one" and only visit once a week or less. The families have to be constantly vigilant to make sure their loved one is eating enough, drinking enough, and getting their meds. The communication between staff and families regarding any concerns or sickness has been non existent. Scary for the families to find out their loved one has been sick for a few days and not one word to the contact person. This is NOT a place with a thriving social scene for the residents. If you are looking for stimulating activities for your loved one, this is NOT it.

Mom checked in [date removed]. Right off there have been many medication errors . Also they have a new admin and lots of turn over. We have endured this transition and worked through the problems with medication. Assisted living is not skilled nursing so any including taking blood pressure must be a doctors prescription with parameters . I advise routine checks on your look over ones records to ensure meds are administered properly and reordered before running out. I’m glad to say with new management things are going much better ..

Overall for the experience 3.5. I'm disappointed that for the Level Care charge of [fee removed] that dad is getting the assistance for dressing himself daily and trying to persuade him to try activities and not simply accepting his refusal! I would like to hear when he refuses that the available aides will probe or ask why and explain the importance or "rules" of being clean, doing some activities and trying to have a little fun and not just sitting alone in his room watching tv or constantly napping!

Communication with staff was a problem. Many times I was given conflicting information and neither the director nor the nurse were available to consult. There was also a definite lack of communication between staff. Repairs such as a broken toilet paper holder took forever despite reminders. I wondered if they thoroughly cleaned the rug in my loved ones room since it smelled like dog.

Disappointed in the facility but enjoyed the man who gave the tour.

No. Expensive. Didn't like menu choices. Devotionals everyday; not for us.

Ashwood has gone up and down. Care is inconsistent but the staff is good. Could always use improvement!

Trouble with meals. Portions are too small and there are not enough alternative foods for diabetics. Also trash is not picked up daily as promised. Maintenance has been slow to fix things I have reported.

My tour of this community was a nice one. The community was nice, and clean. The staff we met was friendly, and kind. Our questions were answered, they were informative as well. It was a good experience, everything went well.

My friend is still adjusting to the change. She does not like the food that is served because it is not her style. She does, however, like how clean the place is.

[Removed] was on vacation, but man [Removed] was very helpful in giving me tour and info. on lady to call for Veteran's financial help. It was a little small for my parents and their dog, but nice.

This is an older community that has a nursing home feel. I felt my husband was to independent to stay at this community. The staff we met was nice and the community seemed clean.

I actually took my mother out and switched facilities. The initial feeling of the place is that it is so quiet like morgue. It is not a full happening facility. I experienced medication errors and high staff turnover including administration changes. My advice would be find a better place. It is in transition and not ready for a 5 star rating

We toured Traditions Senior Living and Memory Care. The facility was dark and gloomy. The person doing the tour was adamant that my loved one would have to be in the Memory Care section without knowing anything or asking anything about my loved one.

Director and staff friendly and knowledgeable However one the areas shown smelled of urine

If you would pay your help what they are worth (at least $2.00 an hour more) there would not be such a turnover. Especially bad on weekends.

My mom had a stroke and they waited 5 hours to notify me and when I got there they hadn't even called for help yet. They waited for me to get there and that's unacceptable. I would not recommend them.

Based on my family's experience, Traditions Sherman felt more like an independent senior living community than an assisted living facility. We experienced repeated communication failures, including not being notified when my mother was hospitalized, and a lack of updates during critical changes in her condition, which lead to her passing away after only being at this facility for two weeks, which was after already being released from a rehab facility two weeks prior. If your loved one requires attentive assisted living, consistent communication, and coordinated care, our experience suggests this may not be the right facility. Matter of fact, if your loved one requires any attention at all, this is definitely not the right facility. There's a complete lack of staff presence and availability to ensure all levels of senior needs are met.

The director here is kind and there are any number of kind, competent staff here. However, there have been very significant lapses in care in my time here. There have been significant problems in the system handling medications. Problems have involved such issues as medication given at the wrong time, medications not being given at all, and medication being given to the wrong resident. The kitchen frequently enough has served meals not in compliance with dietary restrictions or known food allergens. The facility is so understaffed that aides and other staff often have to run from one situation to another without any chance for rest. This many times causes very slow responses to calls for assistance from patients. Some very good staff have quit in frustration. Finally, there has been more than one occasion when promises or instructions have ended up seeming quite deceptive. Often enough, scheduled activities for residents just do not happen. For these reasons, my time here has not been a pleasant experience.