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8.4

Review Score

107 reviews
2 communities
Starting from $X,XXX/mo

Red Bench Management community listings

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Promenade Senior Living

8825 Eager Rd, Richmond Heights, MO 63144

Starting at$X,XXX+ monthly
Photo of Promenade Senior Living
14
14 Photos available
3
3 Floor plans available
8.6
Review Score
59 reviews

The office staff is very hard to get in contact with. The care team were always very kind and helpful. The activities were plentiful and the team try to get residents involved. I don't know if they need to...

Provides: Assisted Living, Memory Care

Perfectly nestled between Ladue, Frontenac and Clayton, MO, in Richmond Heights, Promenade Senior Living will offer an active and engaged lifestyle with just the right supportive care available when needed. Just a stone's throw from all of the exciting cultural, shopping & dining attractions St....

... Read more

St Louis Hills Assisted Living and Memory Care

6543 Chippewa St, Saint Louis, MO 63109

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
8.2
Review Score
48 reviews

It was wonderful. They were right on time for us we need a place real fast n they were very good to accommodate to day we needed to move my dad. They greeted him and he received them very well and still is...

Provides: Assisted Living, Memory Care

St. Louis Hills Assisted Living and Memory Care is a newly owned and operated senior living community conveniently located in the heart of St. Louis Hills. Our focus on customer excellence and honoring our elders through a commitment to serve with integrity, compassion, and purpose is...

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Viewing 1-2 out of 2 communities

Reviews
for Red Bench Management

8.4
Review Score
119 reviews

Review Score

119 reviews
8.4

Out of 10


5 star

40%

4 star

33%

3 star

14%

2 star

7%

1 star

8%

A Place for Mom has scored Red Bench Management with 8.4 out of 10 using our proprietary review score based on 49 reviews in the last 2 years. Over all time, Red Bench Management has 119 reviews with an average "overall experience" of 3.8 out of 5.

Overall Experience
47
39
16
8
9
Date Submitted
13
25
49
Reviewer
5
84
27
1
Care Received
52
58
61-80 of 119 reviews
Sort by

4.0
MG - Family/Friend
Assisted Living
September 27, 2023
Verified Review
Beautiful facility, smaller resident population

Beautiful facility. One-time medication issue, but otherwise very good. Rated lower on dining because of resident disappointment with lack of meal variety. We picked this community because of the availability on short notice and excellent location.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Memory Care
September 7, 2023
Verified Review
Friendly staff

I loved that they care very much about each individual in the space. It's apparent that leadership cares very much about their team, we've not had another facility with so little turnover and were people appear to be happy to work. The one thing I didn't love, they hired someone who was not great at redirecting folks in memory care. And after year of my mother being fine with every other worker, she started becoming aggressive with this one worker. When it was raised as a problem I spoke to the director about whether that person was on the right floor in memory care and she assured me that this person was well trained. However my mother became aggressive towards her and was kicked out of the facility. When we went to collect her things some of the other workers told me exactly what I had thought that this woman was trying to force my mother to do things she didn't want to do and was not well trained at guiding someone versus demanding for patients and memory care. Honestly, I wish we could take my mother back there. It was not a posh facility but the people were so caring and my mother was so well taken care of that we really loved having her there.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

4


4.0
Pam - Family/Friend
Assisted Living
August 31, 2023
Verified Review
would recommend

We really like that the Anthology of Clayton View community is smaller and based on the experience we have had so far, we would recommend them to other families who are looking for a place for their loved ones. We actually also have recommend the Chesterfield location.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
June 1, 2023
Verified Review
The pros and cons

My loved one is currently a resident at Anthology of Clayton View. The location of the facility is great. However, there's too much turnover and not enough staff. I will be moving my loved one to a different facility in a couple of months.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

No data collected


4.0
JZ - Family/Friend
Assisted Living
April 27, 2023
Verified Review
Friendly Staff

Staff was so very friendly and accommodating. Unfortunately with my dad's diabetes and declining health, they were unable to maintain his level of care and we needed to move him to an assisted living facility for hospice. If it wasn't for his level of care increasing, I believe he'd still reside there.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

5


4.0
anonymous - Family/Friend
Memory Care
April 13, 2023
Verified Review
Great Food & Activities Galore!

Like most places these days, they are sometimes understaffed and have a noticeable turn over rate. Probably better pay would be beneficial to make employees stay longer. Although most of the employees there do seem to be in a good mood most of the time.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
AMG - Family/Friend
Assisted Living
February 7, 2023
Verified Review
Wonderful Facility and People but Poor Culinary Experience

The overall experience is really good. The staff is very friendly and treat my mom very well. They are also very approachable when there are issues and work to solve them. Lots of activities. I love the facility. It is so clean and fresh looking. I would have given them a 5/5, but corporate fired the previous chef. My mom and several other residents loved that chef. They tell me the food now is really bad and the chef pushes them to eat early and finish fast so he can leave. Anthology also is understaffed at times, but I figure that is happening everywhere. So, for me, it is acceptable. But someone who expects them to show up within 10 minutes at every call should try to find that elsewhere. Overall, I really like Anthology.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
February 7, 2023
Verified Review
Happy with our choice

The place is really nice. Staff is very friendly! I would recommend St Louis Hills to others.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
October 17, 2022
Verified Review

Like all places, they have their advantages and disadvantages. You just have to weigh that based on your family's needs. I thought it was a good place overall - I liked the casualness of it. There were a lot of activities and people out and about. We looked at both assisted living and memory care, and I as not as impressed with their memory care unit. It just didn’t feel very welcoming or friendly. The size of units was very small, which in hindsight after choosing a community with larger rooms where everyone just stayed in their rooms, was probably why people got out their rooms and socialized more at St. Louis Hills. So there's definitely a trade off in terms of space and preventing isolation. But it was a very affordable option. If we had more cost constraints, we probably would have much more seriously considered St. Louis Hills.


4.0
Suzi - Family/Friend
Assisted Living
August 23, 2022
Verified Review
Good Place Overall

It's a good place. I think my parents have had a hard time trying to figure out how to get involved, which is partly their fault. But it has been a good experience overall. I like the staff there. They're very approachable, and I've been happy with the care they provide.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Rose G - Family/Friend
Assisted Living
November 12, 2021
Mother's Joy

My mother loved her short stay. Most staff was friendly 'experience'. The previous Executive Director couldn't handle the facility so too many things fall between the cracks. My mom's experience was good but from my perception no so much.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

3


4.0
anonymous - Toured community
Assisted Living
July 9, 2021

Friendly staff. Community areas including the enclosed courtyard, dining area, family gathering area and theater are beautiful. The units, though a little small, are well laid-out even for wheelchair residents other than kitchenette cabinetry. Shower benches included in all units. Transport is mainly via bus with wheelchair lift. Parking for visitors is adequate. Just a little pricey for the average budget.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
December 29, 2020
Verified Review
a good place for my loved on

The community is convenient, it's on a bus line and they also have a shuttle. I would recommend this community to others.

Cleanliness

No data collected

Friendliness

4

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

4

Value for Cost

No data collected


4.0
Anonymous - Toured community
Memory Care
September 5, 2017
Verified Review

I had a tour of the community but I had to consider the distance, it was far from me. I take my husband to doctor appointments and going out to him was not going to work. I wanted to make it convenient for the family to visit him too.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
March 1, 2017
Verified Review
Lots of Activities

My mother is still adjusting to this community, but so far everything is working out well. I know she is receiving good care. They have a good staff at this facility. They are caring for her, and her needs very well. The community is well-kept, they do a good job with the cleanliness. There are plenty of activities available for the residents. The meals are good for the most part. This is a community I would highly recommend, it is a nice place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
January 25, 2017
Verified Review

I liked the Provision Living at St Louis Hills. Everyone was friendly and the place was nice, but I did not like the fact that the rooms were as small as studio apartments. Other than that, I really liked the place.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
November 17, 2016
Verified Review

This community was not open at the time I visited it. The people I met were nice. The only room I was able to see was an one bedroom and it seemed small.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
October 19, 2016
Verified Review

This is a very nice elegant community. It was a little to expensive for us. The staff I met were nice and the community seemed clean. The food looked good.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
September 28, 2016

Property was under construction so we didn't get to see any finished spaces but the planned layouts were spacious. Likewise we couldn't meed staff or residents. However, another visiting family brought their father with them, who at times, was confused and wandering. The tour guide politely excused herself from our meeting several times to attend to the gentleman with dignity and grace. This spoke volumes about the care you can expect. Our representative was extremely helpful and offered valuable assistance and information to help us make a better decision whether it was with Stonecrest or not. I'd like to follow up after the opening.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
December 9, 2014
Verified Review
helpful helping

They were very helpful helping us getting things set up quickly and making it a smooth transition. They are very polite. My aunt has dementia, and is a little different anyway, so I am not sure that they have completely adapted their care to what she needs yet, but she's only been there a few weeks, so they are still working out the kinks.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

3

Value for Cost

4


Viewing 61-80 out of 119 reviews

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