Priority Life Care

What sticks out most about Brookdale Richmond is how friendly everyone was.

I would recommend them to a friend, just be vigilant in the beginning of the stay to make sure the nurses are doing what they are supposed to be doing for your family member. I feel that sometimes there is a disconnect between staff and nurses as messages do not get relayed and it can be difficult to get a return call. Maybe the improvement would or could be in what they use for communication between staff. I do not know what system they use for communication so it's hard for me to say to how to improve it. I think the friendliness of staff to residents and or visitors is awesome.

Overall, I am very pleased with Atria Hearthstone at this point. There are lots of activities that look fun. To he fact my brother chooses to not participate in any of them if not Atria's fault, although they could encourage him more to join in. His physical care has been very good and everyone on staff is pleasant and welcoming. Compared to other homes I called and toured, it is a great value. The only issue so far has been that some of the staff have not followed stated rules for wearing masks during high COVID-19 periods. Like many, many people I have seen everywhere, they sometimes would wear masks pulled below their noses, even below their mouths or pulled down for talking (the most important time to have your face covered). They did, however, seem to do okay dealing with actual cases on my brother's hallway and amongst the staff, as he never got it himself.

My loved one was mostly on hospice care so we didn't interact much with the staff. The community collaborated nicely with hospice

We decided on Celebration Villa of Lakemont Farms because the facility is very clean and open. It is convenient to our home as well and easy to get to. When we first went to tour, everyone was super friendly and answered all of our questions. It was definitely the better place out of the few that we looked at. My loved one does complain about the food and says that it is cold when it is served. Overall I would recommend the facility to others looking.

Brookdale Jensen Beach was a beautiful place. The facility was gorgeous, and it was perfectly clean. The room our guide showed me was very nice, although they don't provide microwaves. But the community felt a little weird. We were there right before lunch, yet we didn't see any of the residents around. I just didn’t get that good, warm, fuzzy feeling I was looking for. And it was more expensive.

We chose Celebration Villa of Loyalsock because we toured and were happy with the facility itself and the services provided. We also like the way they rate the levels of care needed between 1-6. The facility and people were all pleasant to work with. They have been outstanding with communication to the family and are great at letting us know what is going on at all times. I would definitely recommend this facility to other families.

I think if you have someone who has memory loss, Poet's Walk Leesburg is the perfect place for them. I do think they need more people and more staff. The girls are definitely overworked, but I'm satisfied. They've been meeting my needs and my fathers needs.

I picked this community because, it was close to home, it was clean and the sales-service people were very friendly. The vaue for the money is good, and my loved one is adjusting. My loved one is getting better, and is eating better than when they were living on their own. The staff is incredibly awesome, very patient, and very helpful.

Overall we have been pretty pleased with Celebration Villa, they staff have been very good and its a nice place that is reasonably priced. There is a really nice comfortable, friendly, clean atmosphere to it. It is smaller so it has that homey feeling to it. Just like a lot of other places there are struggling with staffing, they have turned over some of their senior staff. We would recommend this community to other families.

The Staff, and residents seems to be nice. We picked this place because it was within budget, offered thee meals per day, activities, and the amout was what we wanted/ could afford. Also, it is near other family members.

We toured The Crossings at Riverview and the staff were all very sweet. From some reviews that I had read previously and after touring the facility, I just do not think that they pay close enough attention to the residents.

My tour at Atria Hearthstone was very nice. The facility was very clean. It seemed okay - I just did not like the location.

My mom is very happy. It took her about two months for her to feel okay and settled in. Moving is always stressful at first, but she's starting to enjoy it. She's making friends and gets to meet new people. It's a little like high school where everybody has their own little cliques. The apartment is a good size for her, and she likes it.

The rooms and bathrooms are clean but the carpets are stained in the rooms and the hallways. When I go visit there are not many staff members around, but when they are around they are very friendly and more than willing to help out. They do have plenty of great activities provided and things are going on all the time. They just got a new activities director and he is a very nice gentleman. The room and board price is not bad, but the care is pretty expensive. I do not think the level of care they have my loved one at is a little higher than they need to be at.

Wonderful community. Very clean, organized and friendly. The staff is exceptional. I feel very comfortable knowing my parents are in such a caring facility. Only thing to work on is the food, which can be spotty.

I am quite happy here. The staff are all wonderful. Only worrisome thing is that there is only 1 elevator. I sure wish they could add another somewhere.

Poet's Walk Leesburg is a very nice place and the memory care unit is one of the best. They facility is very clean and they do a great job with that. The staff are friendly and helpful. Overall it has been a pretty good experience for us.

I did really like the Brookdale Jensen Beach facility when we toured with them. Unfortunately it was just too pricey for us.

In the beginning, it was a really good choice for my loved one. When she first moved in, she really needed the services. But as she progressed, I felt like they were kind of holding her back to keep her there. The staff were all very nice though. The apartment was small, but it was clean and nice.