Prestige Care

We toured this place while looking into care options for our loved one. It was very clean, and the staff were all friendly. It wasn't the sort of care we were looking for for our loved one at the time, but it was still a very nice looking place.

Very nice community!! The problem was that they don't take Medicaid at all, ever, and we knew that eventually my parents would need to use Medicaid. The were out of the running, but not because we didn't like them!

We chose Five Rivers because it was close to my mother's house. It's in a very pastoral and lovely setting. It's beautiful inside and out. The grounds are well kept and the inside is elegant. The rooms are comfortable - it met our needs. I know there are a lot of activities available - they have shopping excursions, card playing, happy hour, entertainment... There were a coupld of times during the day when people didn't come in a timely fashion. I know they have a lot of people to take care of and meetings so there is not as much staff available. In a perfect world they would be there on the dot everytime but I don't think that happens in many places.

Monticello Place was the friendliest place I looked at, from the staff to the residents. It is overall very welcoming. Mom is still in the process of moving in, but every time I have been there, it has been a good experience, with activities going on and residents participating.

Complex patients with behavioral, memory and history of substance abuse problems may not fare so well there, especially if energetic. Our placement there was unfortunately not long lived and was transferred out to Auburn Hospital and did not return. But as I said, he was complex with dementia.

The RN was excellent, conscientious, knowledgeable and kind. The caregivers were kind. But the weekends were short-staffed. Mom was left in bed on a Sunday until 12:30. They were able to get Mom admitted to the facility very quickly and we really appreciated that.

Prestige Senior Living Five Rivers is the absolute best! They listen to your specific concerns and get right on finding a solution. The love and care that they show is evident in everything they do. They have gone above and beyond what is required to make our parents comfortable and happy.

Moving our parents into assisted living was a tough decision. Prestige Southern Hills has done a great job of welcoming them and treating them like family. They are always happy to help when needed, but also allow for independence whenever possible.

What we like the most about Prestige Senior Living is the size, it is not too big not too small and the staff are great! The food is the only negative thing I hear frequently from my mother. Yes, we would absolutely recommend this community to other families based on the experience we have had so far.

What we like the most about Prestige Senior Living is the friendliness of the residents as well as the staff members. They also have a variety of activities for the residents to participate in. We would absolutely recommend this community to other families based on our experience so far!

Overall experience-4 total-clean, friendly, [name removed] received good care, staff helpful. I felt it expensive, but, it was assisted living, so a lot of care. I would recommend Prestige for assisted living.

I had really good experience with marketing director helping me find a place to live, really happy with care staff. Great housekeeping from my housekeeper [name removed]! This place helped get me back on my feet and encouraged independence!

Think it's the best place I've worked at in a long time .... The people there are nice and helpful ..... Very clean place for the residents to have a place to be. I think could use more activities for memory care.

The location is close to at least 2 family members. Medical staff and dining staff seem especially helpful and communicate with dad really well.

I think it's a decent place, but my parent's biggest gripe is the food isn't very good. My dad is easy going, but my step mom can be a little difficult and has had problems with some of the caregivers and staff administrators. I'm just glad they're in a safe place. Well, I know there are better facilities but they are on Medicaid, so they can't complain too much. I'd say for a facility that takes Medicaid, it's the best in the area.

My son picked it because of ratings on the internet. So far it's been great!

I would tell them my mom is happy there. She always says how nice everyone is and what great care she gets. Meals a 4 only because the food doesn't get to the residents hot. Cleanness a bit lower due to staff shortage and not getting in to clean apartment weekly for awhile.

I think the nurses. [name removed] and [name removed] were helpful in getting my mother in law on with in house nurse practitioners. She can get her appointments and check ups without out going anywhere. My mother in law is not social and she has been that way most of her life. So I can't speak of the community aspect. We are happy that she just goes to the dinning room every meal to eat. Just that small interaction is a win for her.

The friendliness of the staff is their strongest area. I can't say enough good things about them. The facility is so bright and cheerful due to the design of the building. The smaller size makes it so staff really know the residents. I truly can't believe how above and beyond the care givers go for the residents. Highly recommended.

They are an excellent facility for wheelchair and scooter users. The facility is conveniently located and an easy access to the door.