Prestige Care

Generally very happy with the services provided to my two loved ones, one in assisted living and one in memory care. The facility is nicely appointed and they report that the food is good. The staff is very friendly and helpful and anxious to please. As with any service provider, its a good idea to follow-up and make certain that you get clarity and fully understand who (family or facility) is responsible for any given item/situation. They do not appear to be understaffed, as this sort of facilities sometimes are and have delivered the promised services. Overall, I have only good feelings about the Arbor Place facility and staff.

My sister is happier than she's been for a long time. The care seems to be good and they have lots of activities like outings, bingo and movies. She likes taking part in those. I do think they could stick with one owner. The place has been sold again. This is the third owner since my sister has lived there. Fortunately we have not seen any changes in quality since the one that took over like a month or two ago. My sister she loves the food so that's good. We looked at a lot of places and I found High Desert to be convenient because I don't live that far away and I work near there. It's very open and bright and the people were out and about and seemed happy.

The value is a hard one because the price of the service plan has gone up from when we first put dad in there. I'm still a little bit confused about why. I guess their initial assessment was too early and when the cost went up it was based on the first 30 days when his behavior was absolutely terrible due to dementia. I think they needed to get a finer adjustment on his meds. We finally got his meds under control and now it's working really well so hopefully the price will go down next month. I like, her name is Eunice, she's like a supervisor of the caregivers. She is always nice whenever I call. I like her a lot. Arbor Terrace like a resort and the food is really good. We ate there and it's 10x than the food at the last place. It's 3 levels. They have a little theater room with a big flat screen TV. There's even a pool table and a shuffle board game. There is a reading area. They have a section of memory care. We toured the memory care side. The lady that supervises that is very in tune with providing activities for the residents and they seem happy. They have a blended environment where my parents stay in the assisted living but if dad needs to go to memory care they take him there.

They're pretty nice there but they seemed to be more expensive. Of course, if my mom is going to get the care she needs she should probably be in a place like this. It was a very nice place but the rooms seemed small.

Friendly staff and atmosphere. Very nice facility. We like that there is an option for an early on dementia client to enjoy the benefits of assisted living and...when necessary .. the transition into the memory care unit. I also like the close knit community feel. Pretty close to 'sold' on this location.

all utilities, pay for phone is all, will help with plane fare and moving costs

We did this one first and did not see many independent seniors. We did like the location.

Very nice facilities.

I like Auburn Meadows. Will also consider this place. I have another discussion with them on Thursday at 9:30am to discuss Memeory Care and budgeting.

In the retirement section they have a full kitchen. Memory care available.

This is my second choice. It is a smaller community and not as close to me as River Vally.

Definatley too far away, assisted living side is too large for her...to confusing, memory care side is similar to where she is now...just not right.

This is a good place but too many late stage Alzheimers patients mixed in with the moderate stage patients.

Visited. 2Bdrm-1BA 880 sq ft with balcony, $2730+$300 for second person and $10 each per dog for a total of $3050 per month. This includes one meal a day, weekly linen change, air conditioned room an accessible room, especially the bathroom with large wheel in shower. They have a large generator that operates accessible elevators in case of power outage. Deposit $750(neg)+ $500 per dog(pmt powwible), Residents are thrilled to be there and are inviting to potential new neighbors. Staff more business casually dressed.

Nice but kinda cold

There were not activities happening while our loved one was there because of the pandemic, but they did keep their library open for the residents.

The staff is always available. The residents are upbeat and very inclusive to newcomers. That has made the move much easier. Only complaint is the food. Some of the meals are disappointing but not all, and the kitchens in the apartments allow generous space for preparing additional meals at home. (Apartment in Independent Living) The facility has a good schedule of activities and outings. Coffee's always on and very social. A must see before choosing a place to live.

So far it has been a good experience. but she has only been there for two months. She has not really done no activities yet.

What they have done well is that they have made the process fairly simple of getting my loved one in to the facility. There was some confusion about how they assessed him and the level of care he was rated at, so they could improve in that area.

The food is excellent however, the service in the dining room is very poor.