Pope Bucknell, LLC

I would give this community serious consideration again. The staff is great and make you feel at home. Wine and Cheese, movies, social events, and more for the residents to choose from for activities. My loved one likes the food and it is served hot. They do have the option of to go boxes to take to your room.

We've had a mixed experience due to the whole Covid situation. It's been a difficult transition because of that. I think they're doing the best they can under the current restrictions. There are times where I've called and have not been able to reach someone right away. But they did get back to me, not always as quickly as I would like. It's just a difficult time right now. But I would recommend the community. I think they do a very nice job. They're very caring individuals, and there are people on the staff who tell me they love my family members and that they care about them greatly and view them as friends. I'm very grateful to be connected with them, and to have a place where my family members are safe and cared for and loved.

My aides take very good care of me. One does my morning and one gives me my medicine and takes me to the restroom. The aides are good for bingo and prizes and other activities during the day, it's wonderful. I like the people in our group very much.

It is convenient and they give good care. They pay attention to the residents. The food leaves a lot to be desired. The room sizes are and layout good. They have outdoor space but not a lot of useable space. We have been disappointed that the air conditioning does not reach into the bedrooms so we have had to make alternate arrangements to keep them cool.

I've lived at Copperfield a little over a year now, It wasn't an easy decision to sell my house, but I'm glad I did. I love my 2bd apartment. I decorated just the way I wanted it. It's bright and homey. I've met some wonderful people. The staff has been accommodating and if something goes wrong, the maintenance people are right on it. Moving here was a good fit for me.

We have lived here for two years and the staff are very friendly.The kitchen meals are awesome. The cleanliness of the building is great.

My Dad has lived here for over 4 years. He likes it and things seem to be well taken care of. If we report a problem it is taken care of quickly. The food is good and you have lots of choices in addition to daily special which is usually quite good. You can have a choice of salads, breakfast items any time of the day, choice of hamburgers and a few other sandwiches. There are lots of activities like Bingo, cards, happy hours, monthly birthday parties, service projects, coffee and a treat daily, etc. There is a cute little Tavern on the 5th floor where you can get 2 free beers or wine from 2:00 to 4:00 M - Sat. You can also order appetizers there for a small charge. The place has just been newly redone with painting, carpeting, lighting, and landscaping of the grounds. So it looks great. The price is reasonable. The wait staff in the dining room could be better and more friendly but not bad. My Dad who has a hard time making decisions liked this place, chose it surprisingly quickly and is happy here! You can line up a tour and a free lunch including for your family helping you choose. I recommend you check this place out. They even gave our whole family free lunch the day we moved my Dad in. It was a delightful break before we started the unpacking.

I had a good tour of this community. Everyone was very friendly to my family, and I. The community looked good, and the staff was helpful. They answered our questions, and it was a good experience. Unfortunately this was not the one for us, but we had a pleasant tour.

The tour at this community was very nice. The staff were nice and caring to answer the questions we had. We liked that the community was clean and had a nice atmosphere. The menu was appealing and had a lot of activities for the residents. We would recommend that other families tour this community for the care of a loved one.

I was at this community for a respite stay. For the most part everything went pretty well. This is a wonderful community, and everyone was very kind. The staff was helpful and accommodating. They do a good job with the cleanliness of the community. It was a very good experience, and I would recommend this community.

The community at Copperfield Hill is very nice. They have an atrium style building. There are areas to walk out and you can see all around the property. It creates an environment that is more conducive for residents to socialize.They have a few decks for the residents to walk out and enjoy. The community offers a bar and salon on site.

There are plenty of activities offered at this community. The food is fine, however sometimes the service can be a little slow. The staff are nice they answer our questions and we have good communication. The community is clean.

They were very proactive in communicating with us when we moved my dad there. And once we moved, they helped us getting my dad acclimated to his new residence. Very helpful and caring. I have been very pleased and my dad is happy.

So far things seem to be working out okay. Anytime we have a question they have responded right away. They offer activities but they are mostly bingo and things that maybe aren't especially stimulating, or inviting for my loved one. They seem a little more friendly than some other places. They had an attitude of this is your home, where other places felt like this is our business. They were more reasonably priced than a lot of the others, and I think they were a better value.

We moved mom in back in December 2014 and she felt at home the minute she got the keys. She's in Independent Living and has a few physical problems, but none that keep her from getting out and mingling. She often comments on the friendliness of the staff and the residents, She is proud of the fact that the chef has used some of her recipes for the afternoon and evening meals, and enjoys the activities and the daily interaction that she now has. She still bakes and does some cooking, but she does like the selection and quality of the food that is served. My appreciation for Copperfield started way before move-in day. The staff was super friendly, knowledgeable, and willing to go out of their way to show what the facility and employees had to offer. What's really nice is the front office and staff know their residents and take an active interest in their daily lives. I worried about mom spending too much time alone. Now I almost have to make an appointment to see her because she's either playing 500, bingo, pokeeno or having coffee with the ladies and listening to the guys sing.

I think this is a great facility! My loved one is struggling with the adjustment, but everytime I've been there, I'm very happy with the attention and professionalism of the staff. They are very friendly and the facility itself is great!

Assisted living units are actually full 1-bedrooom apartments; too large for our dad's needs. Price would be somewhat less than Sunrise, but not enough to risk a move to their memory care area.

We really liked them, but my mom is in a shared companion suite, and we felt like their shared companion suites were a little too small. We liked that it felt like a friendly, small town facility.

It's mostly good, we had a situation where we stored some furniture of my husbands uncle in the underground covered garage because we had to wait until my mother-in-law moved up and it got damaged because of those terrible storms we were having. Water got in whcih destroyed all the furniture, they kinda didn't offer to give any kind of compensation to make up for it. I would have thoguth they should have somehow been responsible especially since we were paying rent to store it there. Other than that, so far so good, the staff is very nice, the people that we worked with getting things lined up for the move were very helpful and nice. The apartments are completely renovated, new everything and there's just a few things that don't go as planned. Its very nice and its been pretty positive so far.

Food Menu looked great all of it eatible. Looks like they keep busy. Kitchen, 2 bedrooms a +, by Lake Crystal. Animals???