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6.8
Review Score
3985 S Pearl St, Las Vegas, NV 89121
It seems to be a place with ample friendly staff eager to assist with needs. The residents are friendly and interactive, and seem very satisfied with the facility. The setting is one that encourages chats...
Here at Villa Court Assisted living, our compassionate and dedicated staff are committed to your care.Our caregivers are always available to assist you, with 24-hour service. We are dedicated to creating a safe and comfortable environment for our residents, who we believe should age with dignity...
76 S 500 E, Salt Lake City, UT 84102
We had a great experience at Capitol Hill. I would highly recommend them. he thing we liked the most is they were always patient with the residents. We also thought they had a good schedule. But I think...
Capital Hill Senior Living offers premier retirement living options to seniors in the greater Salt Lake City, Utah area. Salt Lake City offers an abundance of natural beauty from the snowcapped peaks of the Wasatch and Oquirrh Mountains to the shimmering waters of the Great Salt Lake. Our...
4257 Lowes Drive, Temple, TX 76502
Canyon Creek was a great place! The facility and staff are great. As I myself tried to personally take care of my mother, but it was overwhelming. I was glad to find Canyon Creek. My mother was well cared...
The Arbor House of Temple's memory care philosophy is based on the belief that each resident is entitled to the highest quality of life through wellness services that work to promote independence, healthful lifestyles, dignity, and a sense of security. The right of each resident to determine...
2410 Stillhouse Rd, Paris, TX 75462
Was visiting my sister and she had no complaints about the building. Staff is wonderful, plenty of activities and my sister loves the walking club.
Brookdale Paris is an assisted living community in Paris Texas. Paris is a charming city, named the 'Best Small Town in Texas' by The New Rating Guide to Life in America's Small Cities. Our city has a proud history and a strong sense of community. Following the tradition of other U.S. cities...
3890 N Buffalo Dr, Las Vegas, NV 89129
I just moved my great uncle in last month and he loves this place, staff and community members. He says the meals are decent and portions plentiful. It isn’t a hassle signing him in/out to go places with...
With an experienced staff, many of which have provided stability in our care program for over 15 years, Desert View has a solid reputation that focuses on person centered care first and it shows with 5 consecutive years chosen as a top 1% care community in the entire nation. Located in the...
6650 W Flamingo Rd, Las Vegas, NV 89103
My mom never moved in. The staff worked with me to get my mom set up in an apt, but she passed away before she could move in. I loved the facilities and the staff. Highly recommend. I honestly wish my mom...
Whether you are looking to simplify your life in our independent living or need a little assistance with day-to-day tasks in our assisted living, Desert Springs Senior Living offers you a variety of spacious floor plans and amenities to fit your needs. Working together to create a sense of...
2305 Ives Ct, Reno, NV 89503
What we like the most about Park Place is definitely the people and we would most definitely recommend this community to other families. My mom hated it but would've hated anywhere. The only thing I didn't...
Park Place is Northern Nevada's unique assisted living gated neighborhood of homes, delivering exceptional care 24/7/365. Park Place has been recognized with consecutive "A" ratings and received the Inaugural Perry Gold Award for quality care the first three years it was awarded for Assisted...
622 Filer Ave W, Twin Falls, ID 83301
Staff is friendly and thoughtful from the administration to the maintenance guy and everyone in the middle I would recommend them to anyone. Heritage is a hidden gem in the community and I couldn’t imagine...
Everyone ages differently... which is why Heritage Assisted Living, established by the Drake family, pioneered the first of its kind in the state of Idaho in 1968 to help those who did not require skilled nursing care. Over four decades later the same philosophy of care is provided to assisting...
3917 Wisteria Way, Abilene, TX 79605
Everyone is friendly and my mom's move in was smooth. I have noticed that several staff members have quit since January, but the new members are very helpful and approachable. The facility provides...
INDEPENDENT LIVING CENTERWisteria Place Independent Living Center, the ultimate in independent living, is located nearby our main Senior Living & Memory Care campus. The residents at the retirement community enjoy spacious apartments that provide a comfortable, safe place to live while...
2215 Rockbrook Dr, Lewisville, TX 75067
What stuck out most about Rockbrook initially when we were first looking was the cleanliness of the facility! That struck me most. My friend [name removed] praised the meals. He was a picky eater, so that...
Rockbrook Assisted Living and Memory Care offers an extensive variety of services and amenities that go above and beyond one’s typical expectation of Assisted Living and Memory Care. Rockbrook’s Philosophy is based on the belief that each resident is entitled to the highest quality of life...
8417 Mission Drive, Rosemead, CA 91770
I guess I would say that it is really difficult to find a facility that is going to give your lived one the care they need. As a family member, you need to be prepared to be involved. It goes beyond just...
Welcome to California Mission Inn! Independent Senior Living, Assisted Living and Memory Care in Rosemead, California. Make yourself at home at California Mission Inn . It's a friendly, flexible environment that celebrates your individuality and nurtures your soul. We recognize that each new...
1405 E Main St, Santa Maria, CA 93454
SMT is a very fine asst living home for residents. The staff could not be better. They attend to allow needs with their best attraction. They also make a point of finding new activities for and pleasure. I...
Residents who call Santa Maria Terrace Senior Living home enjoy an active independent atmosphere, while receiving support services as needed. Our four-story building offers studio and one-bedroom apartments. Our private courtyard features an award-winning rose garden and gazebo which provides the...
5250 Medical Drive, Rockwall, TX 75032
The facility is kept very clean and the staff are awesome!! The activities that they have for the staff are amazing. They also have family get togethers each season that are wonderful!! My mom is in a one...
At Lakeshore Assisted Living and Memory Care, you will enjoy the carefree comforts of home with the help of a caring, supportive staff. An array of amenities is offered while promoting independence and well-being. Three chef-prepared meals are offered daily along with a self-serve cappuccino and...
1450 S Military Ave, Green Bay, WI 54304
I would give them a 5. Granted I don't have a lot of experience with assisted living homes, but the caregivers were so compassionate and when [name removed] was unable to care for herself soon after moving...
Basic Services for our residents include a Private suite, Health Status Monitoring, Three Home Cooked Meals Daily, Snacks Upon Request, Routine Housekeeping and Laundry Services, 24-hour Security and Staff Availability, Emergency Call System in Each Unit, Health Promotion and Exercise Programs,...
3202 S Willis St, Bldg A, Abilene, TX 79605
When it comes to the care services, I had to be reminded more than once she must be watched taking her meds. They all complain about the food. Our loved one enjoys the music but not really a games or craft...
Wisteria Place Senior Living and Memory Care Our Senior Living Community offers a full range of lifestyle options so you can live the way you want to live. Our active seniors get to enjoy a large variety of personalized services and exquisitely tailored amenities. We know you’ll feel right at...
900 Autumn Ridge Drive, Granbury, TX 76048
My mom was previously a resident at Bridgewater Memory Care and her experience at this facility was great. We moved her here from a different facility. The experience was completely different. My mom was...
Bridgewater Memory Care's philosophy is based on the belief that every resident is entitled to the highest quality of life through wellness services that work to promote independence, healthful lifestyles, dignity, and a sense of security. The right of each Resident to determine his/her needs is...
142 S Prospect St, Orange, CA 92869
I had a stroke i am limited in some things i can do as far taking care of myself,, showers are difficult,, But getting out with the activities, that the director her makes me feel much better about my...
Our community offers a range of lifestyle options so you can live the way you want to live. Our active seniors get to enjoy a large variety of personalized services and exquisitely tailored amenities. We know you will feel right at home. And even better than that, we provide all the benefits...
1800 Bluebell Ln, Stevens Point, WI 54481
The facility was clean and cheery. The care staff were great and very personable, helpful, and caring. The administration in the facility could be more accessible.
Willow Brooke Point Senior Living is a homelike assisted living residence located in Stevens Point, Wisconsin, Portage County. Willow Brooke offers the aging adult a tranquil environment overlooking our private pond with fishing, biking, and hiking trials nearby. Our ladies and gentlemen enjoy...
2700 Avenue N, Rosenberg, TX 77471
I would rank all 5's... the staff was awesome, they truly care, my mom wasn't there long, but she was happy there during her short stay.. Thank you for making her last few weeks special.. her words: "I'm...
WHO IS CAMBRIDGE SQUARE ASSITED LIVING?Some people need a little help with daily activities such as medication reminders, dressing and even bathing. If this is your situation, Assisted Living at Cambridge Square may be a solution.In years past, the only options for this level of assistance were a...
602 E Belt Line Rd, Cedar Hill, TX 75104
Only recommend if family able to be present to advocate for loved one. We are not sure if we would recommend this community to others. Depending on the person and family situation. It was our dad that was...
Cedar Hill is a well-respected senior living community that offers assisted living services to seniors in Cedar Hill, TX. We pride ourselves on offering quality and outstanding care for our residents. Our professional staff goes out of their way to make sure all of our seniors are well taken care...
5440 Ralston St, Ventura, CA 93003
There was a definite adjustment period. It was not smooth sailing in the beginning. I figured out face-to-face meetings got things accomplished.
Serving our senior community since 1991, our coastal ambiance with a central courtyard & 3 beautifully landscaped acres, year-round heated pool & Jacuzzi. 'Sweet Shop' snack room with snacks and beverages available all day, complete with jukebox that plays 45's. Large, sky-lit,...
747 W Pleasant Run Rd, Desoto, TX 75115
Deer Creek is a pretty good place. It's not a fancy place. However, they are quick to respond to any questions or concerns I may have. The food is inconsistent for my loved one. I've had to intervene and...
We offer high quality assisted living services in a wonderful country setting in DeSoto, Texas. We are ideally located at the southern end of Dallas County, in an area that offers up a quiet environment while still being close to Dallas’ great recreational and cultural activities. At our...
1800 W Culver Ave, Orange, CA 92868
The managers and staff have been wonderful and attended my needs and concerns in helping my sister. My sister has improved remarkably in her appearance, attitude and socialization. I would highly recommend...
Mainplace Senior Living provides seniors with a safe and caring assisted living community to call home in Orange, Orange County, California. This community offers the memory care that seniors need and it provides a beautiful home to those who are looking to be surrounded by a caring and...
1035 Scott Drive, Prescott, AZ 86301
The Las Fuentes staff is excellent. They are friendly, accommodating and responsive to your needs. The facility is great with nice apartments, beautifully kept grounds, lots of senior activities and great...
Voted Best of the Best 11 years in a row.
768 Dorothy Dr, El Cajon, CA 92019
Lo Har Senior Living has been good so far with their services and staff. My mother has been engaging in a couple of the activities that they offer. The community and her room seem to be getting good...
We are licensed as an Assisted Living facility for seniors with Alzheimer's or a related dementia. We are Private pay only.
Review Score
1,644 reviewsOut of 10
5 star
52%
4 star
28%
3 star
11%
2 star
5%
1 star
7%
A Place for Mom has scored Pinnacle Senior Living with 6.8 out of 10 using our proprietary review score based on 299 reviews in the last 2 years. Over all time, Pinnacle Senior Living has 1,644 reviews with an average "overall experience" of 4 out of 5.
If your loved one is fully functional this could be a good place. If your loved one needs additional care I would go elsewhere. Communication was average but the staff was friendly. The food was not the best
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4
3
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Citrus Hills Senior Living in Orange, CA
3.6
(21 reviews)
The staff never did what they said they were going to do. They were friendly, but it felt like they were putting on a show. My loved one had just lost her husband, and had a daughter who was dying of cancer. And they wouldn't allow her daughter to come in to visit her. Their Covid restrictions were terrible - absolutely no visitors, and they did so many Covid tests. My loved had about 15, and had to be quarantined to her room so often. I think they went above and beyond what the state said they had to. I do understand they did what they felt they needed to do. It was just hard. The food sucked there. It was just terrible. My loved one would tell me she saw residents standing there at the door, 10 at a day, waiting to get their food delivered because they couldn't eat the food there.
3
4
0.5
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1
The Citadel in Mesa, AZ
3.5
(2 reviews)
We were not pleased with the their treatment after a medical episode or their plan for the future.
5
4
3
2
4
4
3
Spring Arbor of Richmond in Richmond, VA
4.2
(11 reviews)
I know trying to get a hold of my loved one hard. It is really hard to rate due to the pandemic. I know that my loved one is safe.
California Mission Inn in Rosemead, CA
3.9
(33 reviews)
My sister loves the room, it is great size and all of her things fit in here. But, I get the billing for Villa Court. It has been late and I have had to call and ask them to send it. My sister has not been there for 2 months as she has been in the hospital and they have been billing us for the care when she is not even there. They are making the adjustments, but that should not have been overlooked. She asks questions and the management staff ignores her, there have also have been complaints about them from other residents as well. I would not recommend this facility to anybody, look elsewhere.
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Villa Court Assisted Living in Las Vegas, NV
4.4
(131 reviews)
We put my father in this place when it was owned by another company, Brookdale. We loved it as we could see he was getting all the things he needed: good food, activities and social interaction. Then it changed management and became "Capital Hill". The change was subtle but many of the people that were so friendly and helpful were gone almost overnight. The few people that were left looked strained and unable to have time to say hi as they did before the Capital Hill management had taken over. The food quality went down. The servers for the meals had trouble remembering what was asked for and there was scanty amounts of vegetables. My father gained a lot of weight on low quality food and he had been previously active now needed a walker - all within 6 months. He was going downhill fast. His health declined as did the food quality and the help and assistance to him. He was very sick one evening with throwing up and diarrhea. My brother was called and took him to the hospital with the thought that he was dehydrated. Well, they did tests and found that he had an infection. He was in the hospital for over a week. The people at Capital Hill did not call one time to see how he was doing during that time, Then when going back to his room it was a terrible mess a week later and not even the laundry was done. There was old food left in his room, put there after my father was gone to the hospital. It didn't make sense. We tried to call but trying to get in touch with people at Capital Hill is very difficult. They did not have humans answering the phone, everything was automated. That would have never happened when he was at Brookdale. After a week in the hospital, he had to be in a skilled nursing center for additional recovery. When he was ready to get out of the skilled nursing center we found a better place for him, A different assisted living center. This past week, he has made drastic improvement and is already using his walker less and getting back to great improvement. Being at Capital Hill was a very traumatic experience for my father and our whole family. Never again will we go to Capital Hill. I hope your experience is better than ours was.
1.5
1.5
1
4
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Capitol Hill Senior Living in Salt Lake City, UT
4.4
(56 reviews)
decent place but no way for residents to adjust their own room temps - too far from me - out of consideration
2
2
2
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2
Villa Court Assisted Living in Las Vegas, NV
4.4
(131 reviews)
Placed my mother here. It seemed like a very nice place. I soon had a very nasty call from the manager telling me to immediately hire a 24 hour service to watch my mom or he would move her out of the facility. What did she do you ask. She has dementia and walked out of the front door. No one stopped her so they had to call the police. I did not feel this should result in a nasty call. This had not happened before. The Manager never did apologize for the rude call. I moved within a couple of days and now she and I are both happy with her new place.
4
3
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2
Mountain View Retirement Village in Tucson, AZ
3.5
(20 reviews)
When. I first moved here it had positive attributes. With the new company, Ensign, this facility has been declaiming. Vast turnover, and specially in critical positions. Care staff can be lazy with eyes in phones and not on residents. Common sense can be hard to find displayed. Poor thinking of staff is leading to dangerous situations; after the recent earthquake the person in charge didn't think it necessary to check each of the residnt's rooms for their wellbeing. Residents very commonly say that this company cares only about money and not the residents. Residents have given up going to the Director for solving problems, as his words are empty (according to what I hear). People say they have given up trying to offer suggestions for improvement. Activities are far fewer and poorly attended as caregivers do not help them to get to the activity room.
2
2
2
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Citrus Hills Senior Living in Orange, CA
3.6
(21 reviews)
Cannot be trusted to be safe. I experienced very poor medical follow ups, with no care about their ommissions. Poorly managed with little conscience towards all lacks. Staff had to fill in support in other areas as poor constancy in staffing. Turnover is ongoing. Out of desperation to fill rooms people with great needs get accepted, even those with mental health requirements. These people pies a threat to other residents. It is all money and barely any heart. Attitude of msnagement is apathy. Reception area is lacking, as the front person is also business manager and has her mind preoccupied. Staff is undervalued and so any person is taken on board. No one is to be trusted.
2
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2
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Citrus Hills Senior Living in Orange, CA
3.6
(21 reviews)
Didn't have kitchenette. Appeared that they forget out appointment. Started ta;ling about activities should have started on room.. They didn't seem very friendly
2
2
2
2
2
Harvest Home and Inwood Crossing in Tomball, TX
4.0
(119 reviews)
This facility does not offer any of the amenties it lists on the page. I have a family member who lives here, there is definitely no salad bar or food to order. The cook is only on staff in the morning, so lunch and dinner are usually cold sandwiches or hot dogs. Since the change in activity director, there has been little to no activities for the past 6 months. Very frustrating as some of the staff go out of their way to care for the residents, unfortunately there are too few of them to go around. The management has really neglected the staffing issues and the quality of care of their residents. We are actively looking for new home.
2
4
2.5
0.5
0.5
Kenosha Senior Living in Kenosha, WI
3.6
(15 reviews)
Not that good. Some maintenance and cleaning issues. It wold require a lot of walking outside in weather. Rooms ok.
2
2
2
2
2
The Citadel in Mesa, AZ
4.1
(106 reviews)
I want to check into long term skilled nursing care, just in case. So, I scheduled a 10am tour of facility, now under different ownership/management than was when my aunt had stayed there after shoulder surgery, for Monday at 10am.
2
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Mainplace Senior Living in Orange, CA
3.9
(15 reviews)
I toured this community and was just shocked. The staff really rushed through the tour and I just didn't get a good feeling about this place. It was dark and depressing. To me it felt like an old prison. The people did seem happy here.
2
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2
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Lo Har Senior Living in El Cajon, CA
3.0
(11 reviews)
No kitchens and apartments are extremely small.
2
2
2
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2
The Lexington Assisted Living in Ventura, CA
3.6
(48 reviews)
Located in older business district which made the setting undesirable. The building was older and not well cared for. The marketing person was friendly and gave us some good advice, which was the best part of our tour.
2
2
2
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Marla Vista Assisted Living and Memory Care in Green Bay, WI
3.8
(28 reviews)
I did not care for this location for many reasons. As we were walking around I noticed how dirty it was not clean at all. The room that I had been shown had been occupied by someone who had recently passed away and the staff hadn't taken the time to pack up personal effects of the person before showing it to a possible new resident There were staff and residents sleeping in the common room. I would not recommend placing anyone here it was awful.
2
2
2
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Windsor Court Senior Living in Weatherford, TX
3.8
(31 reviews)
My mother has been there for 2 months and I have had problems with laundry of her items, either missing or find her wearing someone else's clothes. Lost glasses, (found as of yesterday). Not using her hearing aids or either in her ears with dead batteries or the loss prevention loop I had installed on them torn($135. to repair) , detachable foot pegs on her transport chair missing (hv been replaced but aren't the ones that came with the chair. The medication system has created add'l cost to the ins coverage for the meds. I think the staff puts on presence of caring & friendliness but is stretched thin.Very dissatisfied and hope to move her soon. I wish I would have read more of the reviews before I placed her there. I somehow missed the $1,500 move in fee in the initial tour. Get all that straight before deciding a move in for someone.
2
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Harvest Home and Inwood Crossing in Tomball, TX
4.0
(119 reviews)
The staff was wonderful but I have a few complaints about Harvest Home. The food was bad most of the time. My Aunt was on respite care and she had to share a bathroom with the room beside her. That was a problem. Then they had a schedule for the showers but they never followed it. Most of the time she had to ask for one. Harvest Home asked her if she preferred to have a shower in the mornings or afternoons and she said mornings, but she never got a shower in the mornings. The great staff keeps that place going but they need to work on the other issues.
4.5
4.5
2.5
4.5
1.5
Harvest Home and Inwood Crossing in Tomball, TX
4.0
(119 reviews)
There are 56 total Pinnacle Senior Living Facilities.
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