Pinnacle Senior Living

I am living independently here with no nursing care or other services and I control and administer my own meds. I think the food is generally good, evenings sometimes fall short in terms of quality and services. Staff is generally friendly and helpful.

First impressions are everything!!!The lady who took me on the virtual tour was so kind, helpful and knowledgeable. It was the closest to where their daughter lives. it has a wonderful exercise room for PT for my love done. It just looked beautiful and in the avenues where there are so many trees and close to downtown. The activities looked so fun and so many! [name removed] was the intake person and was there to greet us and had lunch provided for everyone who moved them in. They went the extra mile.

A great place for mom. They take care of her. Always helpful staff. Always good to visit and see she is doing well. She is able to have her doc appointments there instead of having to take her out where she gets anxiety.

If family is active in care of loved ones, more attention will be paid to that person. Staff is ready to help if possible. Desert View is older than other assistant living residences I've seen, but sufficient enough to serve the needs of the people living there. My brother-in-law has hospice services and, therefore, he gets 3 days of care from their CNA's. Most others on his floor are much more independent. My brother-in-law eats mechanical food in his room, but the formal dining room has a generous menu for all. The aides respond to calls from residents within 10 to 15 minutes. My main concern is cleanliness which I gave a 3.

My loved one is currently a resident at Capitol Hill Senior Living and most everything has been very good for her at this facility so far. The staff has been super friendly, very nice and helpful with this whole process since I am several states away. If I have questions, they are usually answered in a timely manner. My loved one is gaining weight also, so the food must be good. My loved one seems to be overall happy at Capitol Hill Senior Living.

We toured Barber Station Senior Living during our search for an Assisted Living facility for our loved one. This facility was really nice! It's a newer facility and kind of like a very large hotel. However, it was too far from home for us.

Sign up you can't find a better place. I would recommend to others. I picked this community because [name removed] sold me on the place.

My mom is currently a resident at Lakeshore Assisted Living and Memory Care. There were several issues in the beginning. The director got involved at some point and the issues were finally straightened out. So, its much better now. Hospice and the social worker both communicate well. The facility is not communicating, but there is not a reason to at this time. The housekeeping is good, it's always clean. The move in process was pretty easy as well. Mom likes the food, they seem to have a variety and be balanced meals. This facility really is a beautiful place. Something that I think is also nice is that they have pictures of old Movie Stars on the hallway walls in mom's part of the building. I thought that was a neat idea. Mom's long term memory is good, so she remembers them. I would recommend Lakeshore Assisted Living and Memory Care to others.

Based on our experience, the California Mission Inn staff members that work at the community are kind and usually very responsive to us and my mom's needs. The facility is always very clean and always smells good.

What we really like about the Desert Springs Senior Living community is the staff, they are very caring and thoughtful. However an area of improvement would be with the activities, they are insufficient for the tenants. Based on the experience we have had so far, we would recommend this community to other families.

Overall, I think my sister is very well cared for. Most care staff is extremely kind and helpful. Marketing Director who recently left was extremely kind and helpful. Activities had been rather sparse but have improved significantly in both quality and quantity since arrival of current Activites Director. I rate food poor in both quality and quantity. I appreciate that they do laundry, however; clean laundry seems to be put away in a jumbled mess.

Positive notes: People and staff are extremely friendly. The residents always have something to do. (Many options to keep you busy.) The residents all seem to be happy. The staff are very helpful and friendly to the guests that come and visit. Not so positve notes: The food is bland. Hot showers are hit and miss. Mostly cold showers.

Friendly staff that tries to provide services to meet mom's needs. Unfortunately like all places, there is staff turn over. We picked this community, because of the size of the room/apartment and location.

Overall Villa Court has been a good place for my mom. What I liked about the places it's a small place and Mom is not overwhelmed with people She pretty much knows all the people and staff. Only about 65 people. She eats lunch with every day. No elevators and all is on first floor. Most all staff are very friendly and helpful. Management is great at getting things done for you and all are very knowledgeable.

Staff know our dad and seem to care about him for the most part. Minimal turnover amongst caregivers, leadership has changed 3 times in 13 months. Kitchen staff and maintenance staff have also turned over. It's good for the value. Newest manager seems to be making positive changes.

Their memory care unit is new. It's a very nice facility and some of the staff are just outstanding. The big open space is ideal for the residents to gather, they eat family style, do group exercises. It is clear the residents are well cared for and content. We had a pretty rough start though. They did not have a formal orientation process, no binder, no checklist, no understanding of what dad was permitted, or not permitted, to have, how laundry service worked, no who to call when... The director has worked with me, and I hope listened regarding making the admissions process much smoother. He is very approachable. I have also communicated with him about the food choices and quality and have noticed improvement.

My family and loved one have had a wonderful experience with the community. The staff have all been great. They are helpful, caring, and knowledgeable. Everyone is friendly. There are meals and activities provided to the residents. Overall, we would recommend the community to others for their loved ones.

My mother is currently a resident at California Mission Inn. The hardest part is the adjustment for my mother. She complains the most about the food, but everything else she seems really happy with considering she doesn't really want to be there. I would definitely recommend this facility to family and friends. They are very accommodating and supportive. They have been very flexible, too.

Overall experience was good until my loved one was forced to move because they increased rent. The facility always looks clean but the cleaning of the apartments was hit and miss mostly miss. My loved one's apartment wasn't cleaned the way I was told they would and they were under staffed for housekeeping. Everyone was always friendly. The care rate increased. The staff spent a lot of time on making sure the residents have a good time during special events. One of the staff members gave me the heads up on the place my loved one moved to. My loved one ate tv dinners a lot in their room because so often the community didn't have what my loved one liked and they cut corners on meals when food prices went up so high. My loved one didn't participate in everything because they are not normally a joiner, but what they did my loved one enjoyed. I thought the value for the money was good when my loved one moved in. But with the price increases and housekeeping issues it's certainly not as good. Even with the issues Desert View has my loved one wanted to stay because they made friends. However, when they wanted to downsize so the could stay the community said they had 15 people ahead of my loved one waiting to move in. I thought this was wrong.

The staff members were all very nice and attentive. The facility was definitely old and outdated, but was pretty clean. The apartment sizes at Desert Springs are plenty big.