Peregrine Senior Living

Peregrine was a very attractive facility. I made arrangements for my late husband to stay there a few years ago. He was accepted there, and I moved his belongings there from his previous facility. His first day there turned out to be only a few hours. He had a bed sore, and they said he couldn't stay there with a bed sore. They sent him to the hospital and the hospital sent him back to Peregrine. Then Peregrine sent him back to the hospital. He was in the hospital for several weeks while Peregrine held his room. When it was time to go back to Peregrine, they didn't accept him but charged him for two months rent, with a small refund. So he paid a huge sum for only a couple of hours at peregrine.

Food was good but the facility could have done a better job assessing mom's needs prior to her moving in. And now mom no longer meets criteria to live there. Otherwise everything was good.

While the facility is lovely and staff are wonderful, the food quality went downhill shortly after my parent arrived. It seems like a big company came in and bought up the Peregrine and now the food quality is really subpar. It’s so unfortunate.

There were issues after she moved there, sounds like change in how place was being run. Mom's condition deteriorated more so that didn't help either. We had to move her out and into another place several months ago. Peregrine was good to start, but really seemed to fall off, cost was getting excessive for what was actually provided and needed.

There was a much higher ratio of patients to staff. There were a few staff members who were wonderful with my mother, but others who were not. They tried to accommodate my mother's vegetarian diet, but we had to bring food to supplement to be sure she was getting enough food/protein. As a whole there's a difference of night and day between our current facility. Not to speak badly of the Peregrine, because the differences also has to do with cost.

I toured with Peregrine Shaker and found the facility to be very old looking and worn out. This was the main reason we did not choose them.

This was an average community. The rooms felt more like a dorm room and not an apartment for my loved ones.

Some people are very oustanding, and some barley make ordinary. There is alot of people with important jobs, and some that just occupy a chair. I am very dissapointed at amount of education/training with staff They lack training and corporate culture. I thought my loved one would get love/attention, for the amount of money that is being paid. You have to really stay on top of things. They should have more frsh fruits/veggies according to the season. Regarding activities, the schedule is good but the staff should know the interests of the residents, and theydon't do a good job of linking residents with activities

I was not happy with Peregrine Shaker at all, they could have improved on a lot of things.

I don't think there was enough activity for the residents. It was very quiet, but for the most part, the residents were left alone and there was not much for them to do. There wasn't really enough staff around to assist with getting them to any activities they did have. The staff were friendly, but a little standoffish. They just did not have enough staff for resident needs overall. When we first moved in, there was nobody who came in to welcome our loved one or explain how things worked. She was pretty much left on her own. Quite a few times when she did need help, it took a very long time for them to respond. The one highlight was the food was good.

Care was good at first but went downhill. Care plan was put in place for safety concerns but was not followed resulting in several injuries and ER trips. Atria never took responsibility and sited staff shortage and placed responsibility on the person with dementia. Communication with the family also was lacking.

11 weeks my Husband resided at this facility. ( This was before Covid struck. ) When transferred to a skilled nursing facility, staff there reported and documented, "bright red fungal like rash in bilateral groins and peri area, right hip showed deep tissue injury, right heel showed deep tissue injury, left heel showed Stage 111 pressure sore and right elbow scab". ( I did notice this elbow injury before scabbing over, and was told " I should of reported it sooner,") No follow up there. All this after only 11 weeks. I did send letters to the Peregrine Corporate Offices regarding my concerns and never received any feedback from them. No one seemed to care, no empathy from them what so ever. No one held accountable. In conclusion, my experience at Peregrine turned into a nightmare. During the time my Husband resided there, I had no major issues. Maybe his elbow injury, but everything else all came to light after he was released and transferred to skilled nursing.

I would say don't go there. There was poor nursing care, inattentive staff, medical errors, and medicine errors. The paperwork was ridiculous, and I couldn't leave a voicemail for anyone. I wouldn't send my dog to them. The nurse supposedly that is on staff there, she is on call for the entire country. They only have LPN's and no RN like advertised.

Atria promises things but they don't stick with it. They ask you to provide proof of what they promised in order to follow through with it. We chose this community because they said that they would work with us financially, and in the beginning they did. The care is wonderful though. The food is pretty good and they offer a variety.

My dad was there 3 months and in that 3 months many problems mostly with his hands on care to the point we have moved him out . There is a new administrator who understands the place needs an over haul so really hope things improve and that my dads new place provides the care we expect and he deserves .

Life Guidance is terribly run. Much turnover with directors. unsupervised staff. Management does not listen to concerns

Life Guidance is extremely expensive here and you dont get what you pay for. Turnover is pervasive and they have gone through three LG directors in less than one year. Aides are good but basically they are doing it all with minimal supervision and support. Most of them are burnt out as they are overworked and underpaid. Director does not take action and dismissses complaints. Very little communication with families, no support groups. Looking to fill beds and take your money. Poorly run.

You need to consider retaining a relationship with a primary care doctor instead of relying on the facility to provide medical care. It is for this reason that I've rated core services as "0" as my loved one was not given timely or effective medical attention. As medical care is outsourced, you should reconcile how much you pay for these medical services against the care actually received. I learned this lesson but my loved one suffered the consequences. With this rating, I hope to prevent this from happening to someone else.

I mainly disliked the Atria Shaker, but it was a beautiful place. First of all, the original person who did tours did not show me around that day. It was expensive, and we didn't meet their financial requirements. I also have relatives who volunteer at the Atria Shaker and they have witnessed the staff speaking and behaving in a detrimental way. It was not a great place.

When I first walked in they had a vase filled with dead flowers in murky water. I really felt like I got a sales pitch. I didn't feel like my mom would matter to them.