Parsons Group Inc

My tour of this facility was fine. It isn't a very secure community, and I didn't feel that my grandmother would be safe. It is a very open community, so anybody come just wonder into the community. They didn't really take the time to show us around. The tour was very rushed and cut short.

I thought it was nice, at first but when I got there to tour, it was very noticeable [name removed] is discriminating. In my opinion, I would not allow him in care of anyone there. I no longer support them. DO LOOK AT THE NEGATIVE REVIEWS AND SEE.

Even though I thought it would be the perfect place because it's close to where I live. It smelled of mildew and it has flooded in the past by Hurricane Harvey.

We were looking for a community for my mother to move into, and we toured Parsons House Cypress. We found this community very unsatisfactory. Upon arriving, we found that the day staff worker at the front desk was fast asleep in her chair. She woke up, looked at us, and almost immediately returned to sleep. I also had a friend stay here for rehab, and we found the food to be terrible. Several times, the nurses would also argue with my friend about when to take medications. I cannot recommend this community to anyone because the staff just seems so irresponsible and careless that I worry about what would happen to their loved ones if they stayed here.

Parsons House was our first Experience with an assisted living facility. It was awful. It's very expensive - more than many other really good facilities. The staff (less a few) is so condescending to the residents and they treat them like children even to the point of calling their caregivers constantly to share their bad behavior. It is all about the staff - not at all about the residents - in fact they act as if the residents get in the way of their day. I found another facility for my mom and I was just floored by how bad Parsons actually is - once relocated into a facility that is what they proclaim to be. My biggest regret was not finding the other facility before Parsons. I would never recommend Parsons House to anyone. There are far better places out there - far better!!!!! Research them all before you decide, and think long and hard before placing a loved one in Parsons House Cypress. My Mom was down right depressed the entire time of her stay here and as soon as I got her out of there - she was completely fine and able to thrive. Our seniors should be treated with great respect - not like toddlers.