Parsons Group Inc

Thought the facility was very clean and staff was very friendly

A fantastic place in all respects. Shortest stay is 30 days and must take your own furniture.

Loved it. NW Hwy and Midway. about 4k mo. nice room with great view. next to TV room. Took her to see this. She really liked it. In the top running.

Nice facility. Lunch was very tasty, good variety and portions. One bedroom has a very nice layout. Large living room, wall separated kitchenette, large bedroom with large walk-in closet. Bar hangers rather high, difficult for wheel chair bound person to reach. Would need to be adjusted down. Nice bathroom with walk-in bath. No linen closet. Small closet in entryway with Water Heater in it also - No shelves for storage. Guest rooms for guests or temporary stay while room is prepared, furniture moved in.

I toured Parsons House Austin, as it was close to me. A friend told me that it's not fancy, but Parsons House seemed like more of a stereotypical old folks home. When you walk in, you kind of walk into their living area. It looked a little bit sad, small and old. The people were really nice, but it was not a good fit.

It is a high quality assisted living home. The director works hard to respond to any requests. If I had to offer any criticism, Ithink that for the amount that I am paying, everything should be included. My father in law is very shy and requires encouragement to attend activities , which we feel should be included. The staff are courteous and pleasant in their approach. They have done a really good in during the corona virus by following strict safety protocol.. It is a nicer community then many we visited in the area.

The staff have been helpful and friendly. There are more activities than I could ever participate in. The food is good and they offer a variety of choices. They have three chefs that work different days. The community is very clean and I would highly recommend it.

We, my mom especially, are very pleased with Parsons House. Jessica was the primary person we worked with and she's wonderful. She and Shane helped us quickly and with great care. Mom was excited to move to Parsons. Her room is lovely and homey with her favorite furniture, and she loves the food. We hope she will take advantage of the tremendous programs offered every day, and makes great friends with other residents who were so friendly during our visits.

Moved my Dad into Parsons House, a week ago today. He likes his room, it is one of the smallest they have, but is quite roomy for him. He loves the food, and the cleanliness. Dad has never been very social, but is starting to come out of his room for a few activates. He is a Retired Marine, and there a quite a few former military there. After visiting a few other Assisted Living Facilities, I toured Parsons House. What a difference, nothing fancy, just good clean facilities with a very friendly caring staff. Parsons is less expensive then most but you would never know it. I would highly recommend this facility to anyone.

I am happy with Parsons House so far. I haven't had any major complaints. I would give them a four and a half, pretty close to a five.

At Parsons House Preston Hollow I am pleased with the overall condition and appearance of the facility. The general attitude of the staff has been really good. There have been a few hiccups of staff forgetting some things but that is to be expected some. Overall the experience has been good.

I think they do a very good job at Parsons House, they really helped us out in our time of need. We had a very limited amount of time to conduct our search in, and the staff here really went out of their way helping us through the process and getting our loved one settled in quickly. I also appreciate that they were willing to start us off on a short term trial basis! The facility itself is well kept and clean, and they seem to be doing an excellent job looking after their residents.

Mother truly thrived during her time at Parson House Austin. She made new friends and participated in many of the wealth of activities offered. She (and we) thought the food was especially good, and the kitchen staff worked hard to meet her special dietary needs. The entire staff was friendly and hard-working. Parson House was a blessing.

Our friend has just moved in so we have little first-hand experience yet. However, Jessica, the marketing director, was very knowledgeable and friendly. Residents seem happy and many of them spontaneously greeted and welcomed us. So we have high hopes of our friend being happy and well cared for.

My parents chose here primarily because of the staff and the proximity to their home. To be honest, in the beginning things were very good, but then for about 2 weeks we had an issue with two employees that were dropping the ball on insurance stuff and doctor's appointments. Those employees were terminated and we've come full circle. The problem has been resolved and we haven't had any more issues which is why I'd be comfortable recommending Parsons House.

Everyone we worked with was helpful and friendly. I felt that my husband was in good hands.

They sent a girl to drive me to the facility. They invited me to a delicious lunch. We then toured the facility which was very nice with the exception of the studio apartment kitchen which has no oven, only two counter top burners and a microwave. The refrigerator is a small, game-room size. Otherwise, I believe PH is a good place for me and when my medical records from my physician and a TB test next week, I’ll be moving in after those results are received.

My father-in-law was very complimentary on his care. He felt he was well cared for. Staff was kind, food was good, and he liked his apartment. He really enjoyed having an outdoor porch to sit on. I was a little disappointed with housekeeping in that the toilet was not cleaned after accidents and it appeared his bedside urinal overflowed at some point. It was in a tub so it didn't go on the floor. He said he emptied it once himself. He is in a wheelchair. I am sure he didn't ask for help with this but I would have thought someone would have noticed and called housekeeping when they brought his meds or came to shower him. All in all, we were pleased with his stay.

The staff is courteous. There are plenty of activities. When I checked it had the lowest price of any facility in Austin. The sales representative is courteous kind and willing to help out prospective residence with financial planning. The meals tend to be too spicy are too salty but they are good and tasty. The maintenance staff might be over extended. Overall Parson's house is a great place to live for my mother.

There is a good mix of ages and genders. The med techs are really kind and the rooms are little apartments that you can really personalize. My loved one is always complaining about the food