Parallel Management Group

My father lived & died here. He suffered from Alzheimer's & died a horrible death. Golden Orchards is very proud that they use the montesorri approach, which is fine until the patient gets near the end. Take your loved ones to a skilled nursing center instead! Near the end, when hospice recommend they be sedated for their own comfort, Golden Orchards balked, & refused to administer calming drugs. Instead, they shut the patients door & leaves them alone! I personally witnessed one of the staff stating to another staff member that they finally just had to shut my father in his room, as he was so agitated he was constantly getting up & down. He fell 7 times in one day! Alarms were supposed to be put on his bed & wheelchair to alert staff if he tried to get up. They were put on his bed, however, batteries were not installed! Food is terrible! One day, he was given a cold pork chop & piece of bread for lunch. Being short staffed ALWAYS, personal items are constantly BORROWED by other residents. This means that personal items, so essential for the patient's comfort, cannot be brought, as they WILL be lost. My father's $150 therapeutic shoes disappeared within days of being purchased. Promises are made & not kept. Phone calls are never returned! DON'T be fooled by how lovely this place is - your loved one will not be cared for properly! They say what you want to hear to get your business, then never follow through. We were told transportation was available for my mother to visit, it was not. They said they could provide back-up transportation if necessary, it was not! They say that skilIed nursing is available which means that you are paying extra for a RN to stop by & check once a day. There is only one RN on staff, who is also the assistant director. They say they have all these activities. However, 1 activity person (who had never worked in that capacity) was trying to fill 3 activity jobs, with no experience or training. I worried EVERY day that my father was being at best ignored, at worst mistreated, but since location was critical, our choices were limited. Also with Alzheimer's, they recommend you not keep moving your loved one from place to place, as it causes them great distress, so once you're there, they've got you! Wish I had moved my dad from there before his death.

I posted a review in July 2014. I have become very disappointed with this facility over time. I have talked to management/staff/corporate/regional management and got no where. My dad liked the residents and the staff that assisted him. He (and I) are disgusted with the food. He started eating grilled cheese sandwiches NOT because it was his decision as management advised me. It was because the food was practically inedible. They have been informed that he could not eat cooked tomatoes. Still they wouldn't take a portion out for him before they added the tomatoes. Even the grilled cheese sandwiches were burnt quite often. I have watched many residents hardly touch their meals, and watch staff throw away 3/4 of what they served. I could go on and on. If you choose this place and find your parent become despondent over this issue, you've been warned. Can your parent eat lentils? navy, black or other beans? Chili powder, curry powder? Chicken I can't even cut? My dad is no longer at this facility.