Pacifica Senior Living

Everything for the most part was fine during our tour of this community. The staff was welcoming and made my dad and I feel comfortable during our visit, however my first impression of this place was nothing special. It was very bland and nothing truly stood out to my dad to make him want to make the move into this assisted living. Overall it was just not the right fit for my dad.

This community did not seem active enough. They offer cottages and they only available one they had was to small. This community recently changed to only accept residents 75 or older and my loved one was to young. We would have chosen this community if we could.

I did like this place a whole lot more until my friend went to visit my loved one and found that they were not bathing her regularly. She was in the same clothes for at least 2 days. The communication with them is okay. The community is also kept really clean.

I toured this faculty for my father, and it was a nice tour. The community is very well-kept, from what I saw everything is nice and clean. The staff was great, they were welcoming and courteous. I did find a community that fit my father needs better, but my tour of this community was a good one.

For the short time my husband was at Pacifica, he was treated with love and respect. The staff sought to get to know Tony on a personal basis even though he proved to be a difficult patient at times.

This community has a great reputation but we have had some issues with her receiving her medication. Her medication cannot be refilled until she sees a doctor. We changed her insurance so she could see the doctors that work through there and after a couple months she has not seen one. She is not getting her blood pressure checked. I am trying to work with the director to correct this issue. I hope she can stay here but we are not sure.

My husband is still getting adjusted to the community, but it is a nice facility and I'am pleased. I have a few issues with the staff, they contacted his doctor behind my back. I wasn't very pleased with that. It is a nice and clean community. I know he is safe and getting good care. The food is nice, he is pleased with the food. It is a nice community with kind people.

About a month ago our friend entered the village. Since that time we have been evaluating the services she needs and we are trying to adjust them to her needs. The place is nice and the staff are friendly. Our friend needs a little more assertive involvement of the staff to take her showers and take care of her daily activities. She is difficult at times but can be persuaded if taken the time to do so by the staff.

I had a good experience with Brookdale. In times of challenges with my father they were very helpful and understanding. Needless to say, the staff went out of their way to make my entire family comfortable with a very difficult decision. The staff was very friendly and helpful, especially Lakisha. She is a great asset to the organization.

They tried very hard to be accommodating during an emotionally trying time. The physical space was a bit tired but they are in the process of updating. The administrators, nursing staff and health care staff were very helpful and attentive. As of right now, I am comfortable with the care being provided to my stepdad. He is clean, shaven, well fed and seems to have adjusted.

I was not happy that the assistance I am getting is coming from a different company. This really runs my cost up. I was told that the handicap bars in the shower don't have to be in a stud. True or false? When I moved in, the apartment had many cleanliness problems. Even tho they had a month to get it ready, the bathroom was one of the dirtiest rooms. Part of the kitchen. bedroom. and living room also had to be cleaned. All of these conditions were taken care of within two days. Since then I have had no problems. The house cleaning is OK.The food and choices of food are good. The people who work here are great. I'm not disappointed that I moved here.

I found the staff and administrators extremely friendly and very willing to accomodate my Dad's needs.

The staff was very friendly and very kind.

My parents loves it there. I haven't had any problems with anything. No matter what I've called for they were on top of it.

I have no complaints we just absolutely love it. Everything is great!

The staff has been fantastic and cares. Dad has his own apartment and it is kept organized and clean. I know that he is safe and healthy.

We chose this facility after visiting and reviewing other facilities. The room is very spacious compared to other 1 bedroom facilities. We were further impressed by the amount of residents that get involved in the endless activities. Their participation, I think, speaks volumes. The place has several over sized common areas compared to other facilities. The decor is very elegant and the staff is so friendly and warm. The beautiful dining room has three chefs and five waiters that give you very timely service. The food is very tasty, visual appealing and the wait staff is very attentive. The cost was very reasonable, the room is significantly larger then others and includes weekly personal laundry. Daily trash collection, weekly cleaning and 24/7 watchful eyes on your loved one is always available. Which is peace of mind for family members.

It's been great so far. We have not had a single issue, yet. It's clean and the staff is friendly. The building is clean and well maintained, but it is an older building, and I would give them a lower score based on that. We liked the graduated care that they offered here, and that is what made us choose them.

I am very pleased with the administration keeping me up to date on how my family member is doing. I also received an activity newsletter which details what they offer. The nurse also keeps me abreast on how & when my family member has a doctors appointment & the results of the visit.

The admin staff is friendly and helpful with what you will need and how other resources are available to help. Recently Emeritus sold to Brookdale. Brookdale appears to be much more responsive to complaints and/or suggestions for the comfort of the elderly residents.