Pacifica Senior Living

very nice this is an option

Retirement community. Good for when increased amount of care is needed.

Very, Very nice place. Director was very kind and most informative & helpful. However, it is not the place for my mom. Too much activity and not allowed to stay in her room. Meals in-room discouraged.

**Cottages off Sunrise near Ramon. Assisted living $1795/mo then care on top. Probably around $1750-$2350 extra = $3620- $4100/mo.+ $304 meds and $75 incont. $3,924 less $200 if we put up $3,000 on admission = $3,724/mo.

Liked it very much. 60-70 residents. Provides more transportation. Has Sunday Catholic service on site. On site visits from chiropractor, podiatrist and other doctors. Beautiful foyer, lots of activities.

Very nice facility. Large rooms. The people were friendly and helpful. Had to get your own emergency button if you wanted one.

Beautiful place and was very welcoming.

Nice community. I'm interested and will go back for a second look.

There have been 3 Executive Directors since 2022 and at least that many Executive Chefs. While the building and grounds were obviously luxury at some point, they are not maintained to that level now. They are almost always short staffed. However, the staff they do have are lovely and trying their best. Pacifica Senior Living (parent company) does not pay well so it is hard to hire and keep good employees. Hopefully, that will change soon with the new Executive Director that started in August.

I toured Chesapeake Place Senior Living and it was a good experience. The lady who assisted us was very knowledgeable and helpful. The community wasn't as well decorated as the community we chose; but they did have a family of baby ducklings near by which was very cute. The residents were going outside to feed them I believe. Although the residents seemed relatively happy there, it just didn't have as good of an atmosphere as the place we chose. We chose another community because we didn't care for the room they offered. It was a joint room, and we didn't think my mother-in-law could deal with that after living alone for 20+ years.

I think they're getting there; meaning, when we first began enrolling the community was known as Atria and when we finished signing up it was then Pacifica. I initially asked about activities and was informed that their activities director left and they were trying to get someone else. They don't seem to be doing anything for memory care residents right now. They've been kind of grouping them together to watch TV in common areas. They've lost a lot of staff and they're trying to replace a lot of staff. The people I've met seem nice and hard working. They've been responsive as well, but still seem understaffed. I think as things transition it will get better, I'm hoping. If it wasn't for my loved one having difficulties settling in new places, I would find somewhere else more established. I don't think Pacifica is a bad place; the staff are trying and are just in a transitional period at the moment.

The people I dealt with at Tampa Gardens Senior Living were very nice. And the tour was a positive experience. We just preferred a different community. Size and number of residents was the determining factor - we were looking for a place that was not too big but not too small.

I moved in about a year ago & the current management team took over shortly thereafter. They improve things every month & will no doubt continue to do so.

The staff were all great but there were a few drawbacks that we saw. The rooms are not furnished at all so you do have to spend more money to provide all of your own furniture. The facility is smaller and the apartment sizes are small as well. There is very little parking so sometimes you have to park a few blocks away and walk to get to it.

They could work to improve their overall quality of the meals. They could also improve their activities, we know they are working on it better they have pretty limited

The place is very nice and clean and well laid out. The food is great. I can't say too much about the service. It just seems like they're understaffed, and my person has a hard time getting help sometimes. But I think they're trying to do the best they can.

This community was okay but it did not compare with another community that I was looking at. The tour was great and they were able to answer all of my questions.

Everybody is super friendly and always willing to fix any issues as soon as possible. They are short staffed. Housekeeping is supposed to be cleaning once a week and it has happened once. We had medication issues, missing his medicine for a day. I honestly think this is due to a staffing shortage. They provide a variety of meal options. They said they have transportation for doctors appointments as well as a shuttle that comes for the residents. Any communication has come from the executive director and he seems right on it. They have a portal that you can make your monthly payments on. We have had issues getting logged into it as of now.

It's still a relatively new experience, so the jury is still out so to speak. I'm definitely not sorry we put my family member here. She's getting used to it. It's always a transition going from your own place to community living. But overall it's been good. She moved in during Covid, so there were some challenges related to that, but things have been getting better. One of those challenges was fewer activities, but they're just now starting those back up again. She generally likes the food and is not losing weight. The staff have been good. When we've had any sort of problem, they've addressed it without delay. And the director has been more than helpful and has gone above and beyond.

We really like how our loved ones apartment and all the activities they have gone on. We also really like the dining room and the meals even though there has been some issues with covid and lack of staff. There could be some improvements with communication.