Pacifica Senior Living

They are going through a remodel, so that affects the cleanliness and can make things a little chaotic. The staff is really friendly. They do a really good job with the activities, and offering a variety of things to do. There really isn't anything I would like to see improved or done better. The only thing I hear about the food is that it's not always hot when she gets it.

My dad has been in for less than 2 weeks. So far, he has done well. However, he is now in the hospital with pneumonia. I am hoping he will return to Victoria Ct soon. The staff is pleasant, he seems to like the food, his room is nice. There are many activities to keep him busy and active.

All the things I rated were excellent. The only thing lacking is the continuity between caregivers between shift to shift to shift. You can tell one caregiver something and it doesn’t get passed on to the next shift. They are working with me to get this worked out. It has shown improvement. If I knew what I know today when I made the choice to place my dad here, I’d still place him here. The food is okay. I’ve had the food several times.

overall very good

Awaiting cost based on care

They weren’t very honest with my initial questions. I really needed a place when I got out of the hospital. The food could be better. They have an outside area. It’s close to public transportation which is a five for me.

pet friendly suggested mom be in assisted living

They were clean and friendly, but this just wasn't the right fit for our loved one. I felt like there wasn't enough staff for our loved one's needs. I think if they had done their own assessment they would have known this wasn't going to work. They are for more independent people. They had some really nice entertainment, and really nice caregivers. They would have a couple come in and sing songs. This was a unique situation, but they kept her mostly drugged on her medication, and she was just asleep all the time.

Grounds beautiful, wonderful for people that like the outdoors small pond turtles and ducks. The craft area needs supplies. Rooms small, few options for 1 bedroom apartments for assisted living. Porches only for independent living. Staff friendly, smiles everywhere. Warm and welcoming. Menu selection more than adequate, resident can request simple special requests ie grilled cheese. They have outings that residents can sign up for, welcoming to family participation. While there did not observe any activities in progress. Major reconstruction at present, porch walls need replacing. Carpets in the process of a much needed update. Walls in halls presently being repainted. Staff ratio appears to be adequate. Clean no odors while I was present, this was at 2PM on a Tuesday.

Very clean, organized, professional and friendly. Liked the wide hallways and that they would bring a tray to your room, if requested. Like that there's a caregiving service on the property that charges in 15 minute intervals. No 2 bedrooms. My mom prefers baths; my dad showers and the majority of their units have cut-out baths.

Very nice, staff friendly, qualified

Dad only lasted one month in Memory Care ward at Pacifica from the hospital. Our review will only be for that transitional period, which is the most difficult. Staff was really great and helpful. Sometimes took a while for them to respond to the room's cord pull. That was my only concern. Worked with kitchen staff to arrange more healthful meals. Caring employees and willing to do what we requested. They worked very hard to accomodate our worries and concerns. Best attribute - the staff!

Mom-in-law has been at MVV just over a month, but staff all know her name already. Friendly, clean, well-laid out. Lots of activities to choose from. She is "content" as she tells her friends.

great place ... loved it!!

Nice accommodations, but it's a long distance from Carol's home. Outdoors areas and views not appealing, gardens are minimal.

So far they have been good at staying involved with details and making Mom feel at home.

seemed very lovely but too big for my loved one to navigate - ladies room could have been cleaner (only drawback I saw)

Check again. We both liked it. Independent living and memory care.

The facility was very nice with a wonderful back door from many units that opened into an interior courtyard -- a wonderful opportunity for those residents to enjoy their own section of the outdoors in a safe manner. The residents appeared to take advantage of activities. Staff were helpful but I felt that my visit was interfering with other duties of the administration. A limit of 5 miles for doctors' visits was an abrupt statement and would not meet the medical need for my relative. Overall, no.

I found this place to be very nice liked the layout and was pleased with sizes of rooms and floor plans. They also did have the tub I am interested in.