Pacifica Senior Living

I toured this community for my parents. The staff were very nice helpful and answered all of the questions we had. The community was clean and the menu was appealing. They are a variety of activities offered. We recommend other families tour this community for the care of a loved one.

My family and I had a very good tour of this community. The experience went well. The facility looked nice, and well-kept. From what we saw everything neat, and tidy. The building of the facility was multi-leveled, and my mother in law wasn't comfortable with that. It is a nice community, but not the place for my mother in law.

I only lived here for a short time but I was very pleased with my experience that I had. The staff where all wonderful and made accommodations to meet my needs. I have no complaints about the food and enjoyed the activity program they offered throughout the week.I would recommend this place to anyone looking into retirement.

Everything is working out pretty well for my mother in law with her move to this community. It is a nice place. The staff is very kind and sweet. The only issue I have had, is they told us their responsive time to being paged is 2 to 5 minutes, but I've noticed it could take them up to 45 minutes to respond. Other than that issue they do have activities available for the residents. The meals are decent. We are comfortable with the care she being provided with. It is a nice place, and I would recommend it.

I had a very nice tour of this community. The community looked nice and very well-kept. I liked the layout of the community, it was very convenient. The staff was knowledgeable and informative. All my questions were answered. This is a very kind community. They really care about their residents.

My favorite thing about this place is how great the location is. It is very convenient for my family and I to get to my mom in short period of time which is always a plus. The housekeeping has done a great job at making sure her room is kept up for her and all her needs are met as far as cleaning since she can not do so anymore. Overall this place has everything we needed for my mom and we are very pleased.

I have no complaints about the tour I took of this community. The staff where very welcoming and very professional as well as on time for our appointment. They offered a great activity program and all of the residents seemed to be enjoyed themselves. It was just not the right fit for myself.

I had a good tour at the community with a good guide. I am sure it's a good place and fine but I felt that it was not going to be a good fit. I got the feeling they were not as qualified to provide the needs for my dad.

I am happy to see that my aunt is happy at this community. She is really likes the staff who are very helpful with her needs. They do offer her activities, but she is not participating at this time. We would recommend this for also being so clean and well taken care of. I would recommend this community to other families for great care.

The Pacifica Senior Living Forest Trace is a very nice community. The place is very bright and has a positive atmosphere we liked everything about it. If it wasn't for the price we would have gone with this community instead.

[Removed] was very helpful and the interior of the facility was very nice and clean.

My loved one has really made a smooth transition into this community, she is loving her new spacious apartment and great amenities that has been offered to her. She has been especially pleased with the activities they offer on campus like the bible study. The chef does a great job at making sure all of the residents have healthy and well balanced meals that are offered to them as well as great proportions. I personally love that they include and the family members during holidays and have special dinners and events for us to enjoy with our mother.

My father was in this facility & I feel the staff were very caring & attentive to his needs. He always looked clean & well groomed, and the staff treated him kindly.

I was not able to take a tour of the community, but [Removed] was super helpful. She answered all my questions and let me know what they had to offer. I liked the professionalism that they had with me. I would have went here.

We really liked this community, but dad said no because his apartment would be way to far to walk to the dining hall and the common areas. He just would not get the human interaction that we were looking for.

I have a lovely tour of this community. I wanted a place where I can still have some of my privacy, but I have access to help if I needed it. The tour guide was very informative and helpful. All my questions were answered. This community has friendly atmosphere. They treated me very well, it was a pleasant experience.

Our visit to this community was great, my loved one and I have no complaints about our tour that we took. I enjoyed the floor plan and the spacious hallways. The food they where cooking smelled fresh and they offered a great activity program. It was just not the right fit for my mother but overall I have no complaints

Bixby Knolls Towers in Long Beach was one of a few places that we looked at for independent living situations. I was not able to go the first time with my dad to Bixby Knolls Towers, but my niece's experience with her grandfather was wonderful. In fact, they offered a two night three day free experience at the facility which my dad used. He had an accident there, no fault of the facility, but before he left he wanted to make sure he had an application to Bixby Knolls Towers for their Independent Living tower. The marketing manager is amazing!! She has kept me informed of processes, I am in Texas, and this is in California. She suggested a moving company who knows the ins and outs of moving into this facility. They were good and worked well with my brothers and niece. I made a visit out to see my dad moved in and I could see that he was "at home" in this apartment, rather than rattling around in his large home alone. He is 95 years old and had lived in his house for 63 years. This same manager has answered any questions I have had even now after they have my dad as a resident. It was less than three months from the time he looked at the facility to the time he was relocated. And this was his idea! He doesn't participate in many activities and that is why I gave that part a good as opposed to great. We have been pleased to tell anyone who has asked about Bixby Knolls Towers in glowing terms. I hope that my dad will be able to live long in his new home. He still cooks his breakfast for himself when he feels like it or goes to play golf, but he is happy that there are three meals a day available. He has his laundry done and is pleased with the cleaning of the apartment, bed changing and the linens provided. We have been blessed to have found this jewel. It is a little older than the others we looked at, but that also made the space and cost better than the newer places.

We had pleasant tour of this community. Everything went very well. The staff showed us all around the community. From what I saw everything looked well-kept. The staff I came across was very kind and courteous. I liked this community, but it wasn't the one for us.

My loved one is doing pretty well here at this community. I know he is safe and being cared for very well. They do a good job his personal care, he always looks good. They are taking very good of him and his needs. The staff is great. Some days are better than others, but so everything is well. This is a good community, and everybody has been very kind.