Oxford Health Group

All of the staff members at Regency Park Astoria can improve upon their communication with one another. I give them a four - star rating overall, but the sub-categories are rated a little lower than that.

At Paramount House Senior Living there was confusion upon move in regarding the needs of my parents. There was a lack of understanding by the staff. It is nothing I would like to get into right now. The situation is resolved now but it was somewhat traumatic there for a little while.

I am satisfied with Santa Anita Retirement Center. They do take trips and have exercise classes. It is on the expensive side here. My brother is not too happy with the food but he is obese and has to stick to a 1500 calorie diet, so really I think that is just his perspective. The facility is across from a large park, there is soccer, tennis, a basket ball court. The residents have that available to utilize which I think is really nice.

Well, I think overall the staff at Brookdale Roslyn has done a very, very good job with my loved one. There really is not anything else to say about the place that I can think of off the top of my head.

Everyone at Brookdale Central Whittier has been wonderful. Dad seems really happy there. Right now he is in a private room at a special rate that we got. He really likes his privacy however when the special rate is up he will have to move to a shared room which will be hard on him. All in all everyone is very friendly and cooperative at the facility. Brookdale Central Whittier has a really good reputation and that is why we chose it. So far it is living up to it although dad hasn't been there too long yet.

Staff is friendly and facility is clean and neat. My mother says the food is good, which is an added plus! She enjoys her spacious studio room. I would say her overall experience at Brookdale Centeral has been good.

The Director is compassionate and seems to understand the wants and needs of senior citizens. The food overall is good. Most of the care staff is nice and friendly but the service can be inconsistent. Some of the care staff are more diligent and thoughtful than others. They could use additional training to help provide a more consistent, quality experience. Also, some nights, the staff is short-handed, leading to long waits. For the most part, it's been a good experience for my mother so far.

I would say their care and communication is excellent. I would say the marketing office probably needs to be more formalized and better communicate with each other. W[e] had a few glitches with that. My father is there on respite, so the value, in terms of how much we are paying and the level of care in terms of physical therapy, has been excellent and he is doing better than he has in several years and we are thrilled to death with that.

I really like the design of the building. The number of people that they have there is small, but large enough for a 24 hour staff to care for. The food for the most part has been very good, with a few exceptions. There are very frequent visits from the staff (almost too much sometimes). They managed to get my mother out of her room and to a music performance, which was wonderful and she really enjoyed it. There have been a couple of instances where her daily schedule has gotten a little mixed up. It is a very clean place and for the most part no bad smell.

Felt like a hotel the minute we walked in...I loved it's warmth, and the base cost, but didn't love the price of extras which is what my mom needs right now.

A real nice community. The best choice for us. Better than others. The Food is really Good.

The temperature of the room is extremely hot that you can't breathe, this is the third time. The temp control is in the next room and that resident has control. They know she is a diabetic but they are handing out non sugar cookies and meals are not exactly diabetic friendly. They are very nice but maybe not so capable of memory care.

They do a good job overall at Regency Park, and they are very affordable for the level of care and service that they provide!

I liked the unique smallness of the facility. There were only two stories. It was very manageable for an older person. There is a beautiful dining area. The only thing I didn't like was that the closets are small. I liked the welcome environment and the inclusiveness of the staff. They made sure that my mother participated, and that she knew where things were, such as the dining area and the library.

Overall the staff attitude and welcoming approach encompassed the approach one wants to see in the caring of their parent. Overall high marks.

privately owned. 2875 efficiency suite. $500 move in fee. walking trails. dementia program to keep res in place. meals & snacks 24/7. been there 'nice'

The thing that I liked the most was the people. They seemed to care, and they were willing to help when you asked them for help. The only thing that I could think of that might need improvement was the admission process; it was a little trying for my father. I imagine that it is probably that way in all of these type of places. Other than that, maybe to update the facilities a little bit in terms of decor and that kind of thing; it looks a little old, not in a bad way, and it was clean. They had musical acts that would come to perform and social hours for coffee and that kind of thing but my dad didn't participate because he was ill. Overall we were happy with Regency Park.

The meals are on time. I like the poker games because that is what I like to do! It is only a dollar for each person. At 1:00 they are having a New Year's Party, and I'm going to go up and see what that is all about.

My friend lived there and he like that but it was too far from me. They had carpeting in the hallway and he was a little too far away from the dining room. He liked it but it just wasn't viable for him any longer.

A very nice room with a view and close to dining area and living area. Decided it was just a bit too large and maybe overwhelming for her, but it was a close second for me.