Oaks Senior Living

Our experience with The Oaks at Post Road has only been a brief one so far, but so far things have gone well. I'd give them high marks across the board, the facility itself is clean and well kept and the people are friendly. I do think they could use a few additional people on staff, but overall it is a very nice place.

Mom and Dad are happy with their new home as compared to another place they have lived. There is always room for improvement that can be seen once one is settled in any assisted living environment. Dogwood Forest seems to be all they claim to be but it is still necessary for residents and their family to point out where some details are lacking. I think this is mainly due to turnover of staff in residences like this and the attention to detail and customer care mind-set of each individual staff member. My siblings and I have found that our parents are not always willing to speak up but will grumble to us behind the scenes. So we take it upon ourselves to kindly point out to those in charge, the areas of concern our parents have. So far our small concerns have been well received and addressed....and that's a good sign! There are always questions you don't think to ask upon visiting a residence so I recommend each person who is searching for one, to think through your own day and the needs you have on a regular basis in order to make a list of items to ask about and get answers up front. For example, if a place says they do laundry, ask specifics about how it is done to determine how well your parent's belongings will be taken care of. Some places throw darks right in with the whites. For a woman who has been meticulous about her own laundry all her life will feel discouraged when her bright white items come back looking gray, which in turn could reduce her enthusiasm and morale. For someone who never cared much about how their laundry looked, this item wouldn't be a concern. You get the drift...watch out for the things that are important to your parent, not just to you.

Staff is helpful and caring. Setting is homelike with many sitting areas both inside and out. Activities offered daily. Independent father doesn't find much for his interests unfortunately as he is a bit of an intellect and is still with it. Bingo , flower arranging, chair yoga and taking care of the aviary just aren't his thing. There are other choices not mentioned. Food alternatives are offered my vegetarian father as they flex to meet his dietary needs. Food is ok but could be more nutritious. Great weekly musical entertainment! Nice 2 bdrm for mom and dad. Staff has worked hard to meet moms needs re Incontinuance, gastro problems, and some dementia. Her adjustment has been hard, talk of moving her to memory care during adjustment has caused anxiety. They do have memory care where she will transition eventually. Christian home in nice location. Grateful.

We toured this community while looking into care options for a loved one. The Oaks at Hampton seemed like a nice place overall, the staff were friendly and the facility was well maintained and clean. However this place seemed a bit more male focused to me, it has sort of a rustic lodge feel and more male residents. It was a nice place, just not the right atmosphere for my loved one.

Overall I think they do a good job at Gracemont Assisted Living. The staff here are friendly and professional, and they work hard looking after the residents. They do, however, seem a bit understaffed at times. All of the residents I have met seem happy and content. I have had a few issues with their billing service, more than once I have received invoices with incorrect amounts on them.

Nice and homey...friendly staff.Meals need to be upgraded. The food is not consistent, sometimes good, sometimes pretty bad. Should be a lot better quality of food.

Although young, Andrew Greeson was quite knowledgeable regarding seniors, their life styles and what The Oaks had to offer them to stimulate their interest and appetites. This is essentially a brand new establishment. Foyer is quite grand with a very open feel which leads into a front sitting area with a glowing 2 way fireplace. The dining rooms was likewise open and had a lovely view of the back walkway. The hallways seemed quite long and somewhat dark. The apartments had just one window each which made it feel somewhat closed in, and dark. Am not sure if this would be a good fit for mom.

They have just really done a good job making mom feel welcome and at home. The only thing I would say that probably needs to be improved is their sign-in/sign-out system. Other than that it is a great place and we would certainly recommend The Oaks at Post Road.

Having already toured three nearby facilities, I knew Dogwood was the right place for my mother when I visited. Barb, the community relations director, was very personable and seemed genuinely interested in my situation. The facility is very homelike, a good size, and not too formal. One concern that I had was that there is not a lot of outdoor space, like a garden for taking walks. Overall, our experience at Dogwood has been good. I feel confident about my mother being there. The staff are very compassionate, which is what a primary caregiver wants when a parent has dementia. There is room for improvement, however. More attention needs to be given to cleaning the residents' rooms. The activities are great, but when Dot, the activities director is gone over the weekends and for vacation, they are sparse.

I was impressed with this community, the 1 BR was nice, the bldg and setting is lovely, most importantly my first impression of the residents care was that the staff is compassionate.

I visited on Thursday, Sept 18th and was impressed with the community. The 1 BR apartment was very small though.

We toured this community when we were looking into care options for a loved one. I thought this was a very nice looking place, and it looked like they were able to provide good dementia care as well as assisted care. However I didn't like the feel here quite as much as some other communities I had seen, it didn't feel quite as homey.

It's good, it's not the best in the world, but they are good. Some of the newer places have much more amenities, for the same price range. I think they have enough stuff going on, but she isn't able to attend many of them. The food is just average cafeteria food, and sometimes it's okay. I thought they would be a little more helpful with getting her around and to doctors visits, but that hasn't really been the case. They don't have little kitchenette areas. The other thing she had to adjust to no bathtub. She liked the surroundings and felt at home there, it's bright and airy and nicely decorated, and very well kept, and clean, and that's why we picked it.

we have been here for 1 month.so far we like it real well.

They were very nice. They don't have independent cottages. I think that is more what we wanted. They were also more expensive than the community we chose.

I walk in to Dogwood Forest and it never smells soiled. There is always someone walking around cleaning or doing something. There is always something going on there. That's one of the reasons I liked it. There is a lot of staff that always seems to be on hand and always smiling. I checked around several places and Dogwood Forest is not on the highest end, price-wise, but it's not on the lowest end either. For how long they've been in business and who they have on the staff I think it's a really good value. There have been small things like times where there has needed to be follow up, an appointment, a lab result or something and it falls through the cracks. It's really only been once or twice and I understand these things happen. It's not been a severe problem. There is a board that tells you what's going on for the day. The family gets a monthly activities calender mailed to them and so do the residents. They have anything from bible study to scrabble to exercise. They try to cater to everyone and everything. There is a little bit of something for everyone. It's like an extension of an old southern home with a porch and rocking chairs. The receptionist is so personable. She knows all the residents and she knows me. It's a well oiled machine. When I saw it I felt like we belonged there.

I think they do a great job. Where they could improve is when certain leaders are not there, like the team leads or whatever they call them, they could have more consistency. That's the only thing I can think of but I do think they're doing a great job and I'm very happy for my dad to be there. They have music and bingo and they do word games.

Gracemont was a very good community. The staff was great they were very friendly and helpful. They were really nice and everything just seemed to be really good at this community. The only thing I worry about is at these communities it seems like everything is good when you tour them but won’t really know how they are until you have someone living there.

Cost for memory care $4,300. great activities, pleasant atmosphere, doesn't smell like old people

Everyone speaks highly of this place. Just drawn to it. Assisted living and nursing home. 2800 mo plus add ons. 1800 with room mate