Oaks Senior Living

They have just really done a good job making mom feel welcome and at home. The only thing I would say that probably needs to be improved is their sign-in/sign-out system. Other than that it is a great place and we would certainly recommend The Oaks at Post Road.

Having already toured three nearby facilities, I knew Dogwood was the right place for my mother when I visited. Barb, the community relations director, was very personable and seemed genuinely interested in my situation. The facility is very homelike, a good size, and not too formal. One concern that I had was that there is not a lot of outdoor space, like a garden for taking walks. Overall, our experience at Dogwood has been good. I feel confident about my mother being there. The staff are very compassionate, which is what a primary caregiver wants when a parent has dementia. There is room for improvement, however. More attention needs to be given to cleaning the residents' rooms. The activities are great, but when Dot, the activities director is gone over the weekends and for vacation, they are sparse.

I was impressed with this community, the 1 BR was nice, the bldg and setting is lovely, most importantly my first impression of the residents care was that the staff is compassionate.

I visited on Thursday, Sept 18th and was impressed with the community. The 1 BR apartment was very small though.

We toured this community when we were looking into care options for a loved one. I thought this was a very nice looking place, and it looked like they were able to provide good dementia care as well as assisted care. However I didn't like the feel here quite as much as some other communities I had seen, it didn't feel quite as homey.

It's good, it's not the best in the world, but they are good. Some of the newer places have much more amenities, for the same price range. I think they have enough stuff going on, but she isn't able to attend many of them. The food is just average cafeteria food, and sometimes it's okay. I thought they would be a little more helpful with getting her around and to doctors visits, but that hasn't really been the case. They don't have little kitchenette areas. The other thing she had to adjust to no bathtub. She liked the surroundings and felt at home there, it's bright and airy and nicely decorated, and very well kept, and clean, and that's why we picked it.

we have been here for 1 month.so far we like it real well.

They were very nice. They don't have independent cottages. I think that is more what we wanted. They were also more expensive than the community we chose.

I walk in to Dogwood Forest and it never smells soiled. There is always someone walking around cleaning or doing something. There is always something going on there. That's one of the reasons I liked it. There is a lot of staff that always seems to be on hand and always smiling. I checked around several places and Dogwood Forest is not on the highest end, price-wise, but it's not on the lowest end either. For how long they've been in business and who they have on the staff I think it's a really good value. There have been small things like times where there has needed to be follow up, an appointment, a lab result or something and it falls through the cracks. It's really only been once or twice and I understand these things happen. It's not been a severe problem. There is a board that tells you what's going on for the day. The family gets a monthly activities calender mailed to them and so do the residents. They have anything from bible study to scrabble to exercise. They try to cater to everyone and everything. There is a little bit of something for everyone. It's like an extension of an old southern home with a porch and rocking chairs. The receptionist is so personable. She knows all the residents and she knows me. It's a well oiled machine. When I saw it I felt like we belonged there.

I think they do a great job. Where they could improve is when certain leaders are not there, like the team leads or whatever they call them, they could have more consistency. That's the only thing I can think of but I do think they're doing a great job and I'm very happy for my dad to be there. They have music and bingo and they do word games.

Gracemont was a very good community. The staff was great they were very friendly and helpful. They were really nice and everything just seemed to be really good at this community. The only thing I worry about is at these communities it seems like everything is good when you tour them but won’t really know how they are until you have someone living there.

Cost for memory care $4,300. great activities, pleasant atmosphere, doesn't smell like old people

Everyone speaks highly of this place. Just drawn to it. Assisted living and nursing home. 2800 mo plus add ons. 1800 with room mate

One of my top choices

beautiful place

This is one of my top choices.

In my opinion, nobody is a 5. They've just had a turnover. And there are some good things and some bad, as with any place. The hallways are always clean, and it does not smell like urine like other places I've walked into. My loved ones have had some bugs, but they also drop crumbs on the floor, so that doesn't really count. The bathrooms have all been pretty clean. As far as care, we have to remind them of things sometimes. And laundry wasn't getting done at one point. They've also had mix-ups where Mom got somebody else's clothes. But after we addressed it with them, they've been getting laundry done on a regular basis. Our expectation for incontinence is that they would wash the sheets, even if it's not regular laundry day. So we've had to get onto them about that. My mom keeps telling me they're understaffed. But she loves the people who work there. One thing that really aggravates me, and I think it's true of all of these assisted livings, is the medication has to be routed through their pharmacy and pre-packaged. And it costs WAY too much to do what they're doing. It costs me hundreds per month, vs. less than $100 at the regular pharmacy. I think it's a monopoly and a rip-off. I don't think they're giving meds at the proper times either, or with proper medical checks beforehand, because they don't have the proper personnel. I would still recommend somebody else put their family member there, but you can't just totally turn it over to them. You still have to be in constant contact and communication. Again, that would be at any place. And they do respond to you better than a different place we had Mom. If you reach out to them, they will respond. Right now the residents are locked up in Covid quarantine, and they don't have enough staff to help with mundane little tasks like TVs and computers not working. That's especially problematic since the families aren't allowed in to come and help. My parents do not like the food. Some of the vegetables are not to their taste, things like asparagus and brussels sprouts. They say their table mates complain about the food as well. The food isn't bad. They just serve things that age group doesn't normally eat. Also there is supposed to be lots of alternate options, but they don't necessarily have those available.

This is a clean community that offers some nice outside sitting areas. The people we met were friendly. The community is clean and well taken care of. They seem to offer some nice amenities.

The tour of The Oaks at Braselton went well. I just showed up and they still managed to give me a proper tour and explain everything. It was a nice community and the set up was okay. It could benefit from a little updating. The staff that i met was very nice and caring.

Very helpful staff, always friendly. The facility is clean and pleasant. The food is fair, but the staff is willing to find alternatives.