Oaks Senior Living

What our family likes the most about the Oaks at Gracemont is the overall facility, it is very clean and the staff members who work there are very friendly. Based on the experience we have had so far, we would recommend this community to others who many need a place for their loved ones.

The biggest problem we had was getting his clothes washed and returned to him. My sister had no recourse but to have to washed them herself for a time. It would be great if more games could be scheduled besides just bingo. Thank you for the frequent music and religious offerings.

My loved one is currently a resident at Oaks at Hampton and everything has been good for her so far. This facility is very diligent in taking care of their residents and I would recommend it to anyone that needs assisted living care.

My suggestion is for families to be patient with the admission process, it's well worth the wait. The staff is very kind and helpful with new residents and families. The facility was very clean and neat. Communication is good during the day hours, but at night staff should make sure resident calls family back or staff to follow up with family about call to resident. I would recommend oaks at eagles landing to others.

Staff is very friendly. My Aunt loves them. Housekeeping and communications are pretty good. She loves the meals. I would definitely recommend the Oaks.

The facility is beautiful, well kept, however the care is not the best in Memory Care, I guess they do the best they can with the high turnover. I can't speak to assisted living.

Beautiful facility, well maintained, excellent staff that provides good care. We specifically chose OEL because of the value offered and location of the facility.

The staff interact with each other and with residents and visitors very professionally, yet with a personal touch that is very welcoming and warm. The atmosphere is very happy, cozy. All of the team are compassionate and genuinely concerned for the residents' wellness.

We picked this community, because it was close to my sisters house. It's a nice place. Friendly. They could use some more employees.

I enjoyed the tour of the facility. I was pleased with the staff. The place looked clean and tidy. As I’m just beginning the search for a place for my mom., this was a good start. I look forward to potentially placing her here and having her close to me.

My Dad moved into The Oaks in April after living with several family members, and has found a loving community here. There are lots of activities and events to enjoy, and his apartment provides comfort and a place of his own. The staff are caring and supportive, and make sure his needs are met. Definitely a place to explore for your loved one.

My loved one is a resident at Oaks at Oakland Plantation and things have been very good. It's the highest priced facility in Albany, but you get a lot more for the money. Based on previous experience with other facilities in Albany with other relatives, I was surprised at the top to bottom friendliness of the staff. It's refreshing to see that.

My mom loved the food, which was the highlight. She was there for two weeks, for respite care. The food was top notch. It was close by, which was the main reason. It was a good experience. I would recommend to other families.

I toured the Oaks at Grove Park and everything looked fine from our tour. This facility was similar to another great facility that we toured. Cleanliness and friendliness were good!

If you don't use the in house people or doctors, then it is hard to get information from the actual physician back to them. Communication with the physicians could definitely be improve on. Overall I would recommend Oaks at Towne Lake to others.

I didn't have direct contact with the Oaks but my wife did. From everything I was privy to the care my in-laws received was extremely good. The Oaks in general is an above average facility at a very affordable price. I would highly recommend this place to anyone requiring the care my in-laws received. There were some instances of inconsistent efforts with meals, might have been due to securing consistency with kitchen staff issues and supply chain issues. Would still very highly recommend them. Great caring Staff!!

Everything is pretty nice, it is a brand new facility and very clean. The only complaint from her would be the food menu, some things she does not like - but other than that it is a great place. Since she has been here she has done very well. We are happy with the experience and I think they are doing a great job. We would recommend Oaks at Eagles Landing to others looking.

They offer nice activities, but my loved one has not particiapted yet. We picked this community because it was good fit for my loved one. I get a good feeling when I walk in. They can improve on being more available by phone or in-person, and be more informative on the services that they offer. It would be nice, if they offered an in-take session for new residents.

We liked the community and grounds. We preferred the atmosphere at another community better and this community felt bigger than what we needed at the time.

I toured this community and it was nice. My visual impression wasn't great at first, but got better. The staff was very friendly. I have a friend who had a loved one here and she says the care couldn't have been better for her loved one. We considered this facility as an option.