Oakmont Management Group

We had a very positive tour experience with Sunrise of Walnut Creek.

The food is okay. They always have something going on with the activites. We picked this community because, they offered diebetic care and a full time nurse.

We chose this facility because they let mom bring her cat, which was very important to her. The hands on staff were great. There was a big turnover in administrative positions while mom was there. That often left a void in communication and oversight between hands on staff and administration and folks like myself. I often felt I had to stay on top of issues, because they were not being addressed in a timely manner.

It has been a good experience. We had some miscommunication in the beginning regarding the base price, but we've been able to work that out with them. They have given us a full explanation, and I'm happy with the outcome. My friend is very happy there and is thriving. She says some meals are good and some are excellent. They have a variety of activities - things like Bingo, games, movies - and they do a good job trying to get her going and keep her involved.

They made an effort, to make my loved one feel apart of a family. They showed kindness and patience. Overall, my loved one feels like they are at home. We chose this community because it is a close location, for family to visit my loved one.

Just like at any care facility, you have to make pop-in visits to let them know you could come at any time of the day, and things need to always be taken care of for your loved ones. Our family visits often. The staff respond pretty well when we come to them with requests or concerns. We've had a good experience overall. The floor manager is awesome - she loves my mom. It has been hard to get my mom engaged in activities. Overall it's expensive, but I know my mom is in good hands, and that's what counts.

I thought Oakmont of Torrance was really nice. It seemed more like a country club, in a good way. It seemed very upscale. Really the only thing that tipped our decision elsewhere was location. We needed to have our loved one closer to us so that it would be easier for us to visit regularly. Otherwise, we would have given Oakmont strong consideration.

Everything has been okay so far, have some slight things would like to see improvement on. Staff is short it seems but doing their best.

Sunrise of Pleasanton really does have that community feel to it, all of the residents and staff members were very friendly. Our loved one has begun to make new friends which is great. She does not participate in the activities at the moment but from what we can see they have plenty of different things. Based on our experience experience so far we would definitely recommend them to other families.

The director was great, and they did really well with the marketing.

We had a pretty good tour experience with Sunrise of West Hills, but nothing really stuck out to me. It looked like a nice place and the staff were all good with their follow up after the fact. They asked why we went with another facility and I explained it to them over email. I just did not get that feeling I was looking for.

Our tour with Sunrise of Woodland Hills was pretty good - it was definitely a better facility than where my mom was at before. The staff were nice and good with their follow up after the tour. When they asked why we did not choose them I gave them the reasons. I just did not get the feeling I was looking for.

The staff are amazing. They have the patience of Job. They know what to say and how to calm an agitated resident. The facility is kept very clean and looks like a hotel. It's beautiful. When there was a stain on my mother's rug, before I could even bring it up, they already had someone there to shampoo the rug and clean it. And they are always on top of anything you bring to their attention. She has recently gone into hospice, and I can't say enough about how well Oakmont has worked together with hospice. They are right on top of everything, are very concerned for my loved one, and have been very honest and upfront with me about her condition and care.

They had garden beds and pet dogs. It was really nice, with a mountain view.

Overall for someone looking at Oakmont of Redding would certainly recommend it as a great place.

Our family had an in-person tour and it was a nice tour and the value was comparable

Our time with Sunrise was an overall good experience, I have no regrets. I think it's always hard being put into a position where you have to choose a community for a family member. But it was still an overall positive experience; and I wouldn't hesitate recommending Sunrise of Huntington Beach to a friend.

I toured Ivy Park at San Jose and it was a nice place. It was the furthest away from my home, so that was a negative for me. There were a lot of things I thought were good about it; but there was a glitch - which may not have been their fault. I had an appointment and they weren't able to facilitate me for at least 30 minutes, although I had arrived on time. So that sort of turned me off. It looked like a nice place, especially if its close to your home.

I really liked Sunrise of Bonita. It was close to home, and a small community like we were looking for. It would have been a good choice. But their cost was on a sliding scale depending on the level of care needed, so they would have been a little outside of our budget as our loved one's health care needs progressed. But their staff was so helpful and nice. They really worked with me to see if we could make it work and were very gracious when in the end it truly was outside of our budget.