Oakmont Management Group

Very friendly staff. Couldn't have been more helpful. Went out of their way to help and make Mom and Dad comfortable in their new home! Excellent food service including a welcome dinner that included our family! Nice touch! So much good to say!

Very clean and fresh smelling and looking facility. Everything well maintained. Very friendly staff who was able to answer all my questions. Will be revisiting facility with my grandma so she can make the decision (with memory care patients it helps them make a transition)!

We love this community. There are many activities to choose from daily and wonderful excursions! The food is delicious and has many options. The staff is friendly and helpful.

Excellent staffing in all respects. Open to hearing from residents and family. After looking at many, many other communities, Oakmont proved to be the cleanest and most well kept. I like that the hallways are wide and well lit and ceilings high. The food is excellent.

Very nice staff and the residence all seemed very happy. The living spaces are nice and clean. Beautiful location with many activities. Pets are welcomed with approval.

After a year at Sunrise, for both of our 91 and 92 year-old grandmothers, we still have great things to say about Sunrise and their staff. One grandmother is reasonably independent and can take care of her basic daily needs (with a lot of help from the Sunrise care team). While the other requires additional care because of her mobility and memory challenges. Both have been able to successfully integrate into the Sunrise community, make interesting friendships, participate in most of the activities, and enjoy the weekly outings (parks, museums, casino, restaurants, beach and mountains). They have come to realize that simple exercise, a great diet, and social interactions are key to creating a happier life-style. One noticeable change is their focus on what they are going to do today, as opposed to what they can no longer do, i.e. driving. We get a lot of questions about what it is like at Sunrise now that over a year has passed and we have had an opportunity to experience their services and community. Here are key examples of what we have experienced: • Their medical team quickly diagnosed an upper respiratory infection that was causing her blood pressure to drop to unsafe levels and rushed her to the ER. The were completely on top of the situation, monitoring her vitals every day and took decisive action. • Every time we visit Sunrise we are greeted by name. Why is this important – the staff takes the time to get to know us and how they can better meet our needs and concerns. Sunrise has had very little staff turnover, so it is much easier to build a relationship with the staff that is used to communicate what is going on with the grandmothers each week. • We still receive the monthly status calls from the care director updating us on the care they are providing and how well the grandmothers are doing – socially, physically, mentally. At every opportunity they seek our input – how are we doing? How can we improve? • Prior to coming to Sunrise one grandmother lived at another local assisted living facility for over a year. During that time, we had nothing but monthly issues with the billing. We were constantly over billed by $100-$1,000 each month. It took hours of my time each month to correct their mistakes. At Sunrise we have had no billing errors. They know what they are doing, and the support staff is competent. • So, what don’t we like? Honestly, I haven’t found any issue that impacts the care my mother is receiving. Sunrise has earned my respect.

My husband has been here for a little over a month. It’s sad for both of us after almost 40 years together. I take great comfort in knowing he is getting a level of care that I could no longer provide. I visit 2-3 times a week. I am always greeted by the friendly staff. Lunch and dinner are real treats, reasonably priced for guests, creative and delicious. I don’t know the full range of activities so can’t give a fair rating. However, my husband is not a Bingo, jigsaw puzzle or board game fan. Nor is he interested in any kind of physical activity. His loss.

This place was amazing! We had to place my Mom somewhere since she needed 24/7 care. We went to Sunflower with my Dad and we were impressed with everything we saw. This place is clean, nice, but the best part was the staff. The staff is amazing!! My Dad was very hesitant to place my Mom, but he felt very comfortable there. They really go above and beyond to make sure each resident is treated with respect, kindness, and is secure. Definitely recommend it!!

The people here that I interacted with while looking for a new home for my mom, were just stellar. [Name removed], [name removed] and [name removed] showed me all the place had to offer as well as several apartments. The place is lovely and new and had a nice vibe. Happy and community oriented. The staff seemed glad to be there and frequently interacted with residents. This was not a fit for my mom simply due to her financial situation and the fact that her ancestors tend to live to 98. I highly recommend you checking it out for anyone who needs this type of living situation. To the staff, thank you from my family for all the work you did.

These are old reviews, before Oakmont took over March of 2018. Id like to know opinions of the food.

Mom passed away peacefully yesterday on [date removed]. [Name removed], you in particular, were so impressive with your knowledge of so many people in the industry, and just the way you presented yourself, and the confidence you conveyed…..well…… all that gave me GREAT confidence in Sunrise which was HUGE for my family towards the end of Mom’s life. I will most certainly recommend you to anybody and everybody who was in our situation. Thank you for working with me and being there for if and when Mom need that next level of care. Mom had a full and blessed life and it was just her time. No regrets. We did the best we could and she really appreciated it !

[Name removed] was compassionate, professional, knowledgeable, and so easy to talk to. She answered all my Questions and many more. Oakmont is beautiful. I would like to take a second look. The care seems excellent!

[Name removed] was compassionate, professional, knowledgeable, and helpful in every way. The facility is very clean and staff is friendly.

Great Community. Caring staff people are smiling. This place feels warm and homey. I had a couple of friends move their parents in. I took a tour and it is clean and nice.

The facility is beautiful and clean and the staff is hardworking and diligent. You can tell that they really care about their residents. The place is always emaculate. I have eaten the food and it is very tasty and nice choices on the menu. There are always special events taking place and I love the sense of community I feel here.

As designated family member, with 3 other siblings awaiting my feedback - Del Obispo Terrace did not disappoint. Our mother had been on her own for 25+ years, yet was time for Mom to have daily assistance. This facility passed the smell test, everyone was friendly during our visits as well as two other family members before our Mom's move in date. Multiple rooms available - able to select a room on 1st floor with outdoor patio. Unfortunately, our Mom has had two trips to the hospital as well as endured a flu epidemic at the facility that closed down the dining room and activities. While in good health, Mom enjoyed the meal setting, late afternoon get-together activities and ability to have doctor visits on-site. We highly recommend this facility - when our Mom returns, anticipate her remaining happy with this facility.

We really loved our tour of Valley View Gardens. Both [name removed] and [name removed] were fantastic and they really understood the challenges we have been facing with other facilities that are just not equipped to deal with dementia patients. We have decided to move our father in, once he gets out of the hospital.

I was very impressed when we had a tour of Sienna at Otay Ranch while it was under construction. The sales staff was extremely accommodating and the whole administrative team went out of their way to meet with me and my sister to answer all our questions. Their excitement about what they had planned at Sienna, and the genuine concern and compassion about our emotional struggles with Dad transitioning to assisted living were what helped us make our final decision. Although It meant that we had to delay (by about a month) getting Dad moved from home with round the clock companions into his new apartment, it was definitely worth the wait. His apartment is very spacious, and well laid out. Safety was definitely a strong point in the planning stages. Upon entry, there's a kitchenette with a large refrigerator and microwave and room for a small table and chairs. His living room is just beyond the kitchenette and his love seat, end tables, coffee table and TV console fit there quite nicely. His bedroom is through a doorway from the LR and accommodates a double bed, dresser, night stand and comfy recliner. A short hallway leading to the bathroom houses two large closets on either side. The walk-in shower is large with plenty of grab bars. Another grab bar extends along the back wall to the toilet. An emergency call unit is on that wall as well. There's a large linen cabinet in the bathroom along with a sink and vanity with storage and drawers. Dad wears a wristband emergency call device as well, provided by community. Dad loves having his privacy yet knows that assistance is close by. In fact he loves when his doorbell rings and his care partners check to see how he's doing. At Sienna they have a unique point system where dad is evaluated for how much care he will require and based on that, he pays for the care he needs. It's all individualized per resident. We are so thankful that the fears we had about dad adjusting to assisted living have completely disappeared. He's been at Sienna for a month now. (He was one of the first residents to move in!). He adores the staff, participates in all the activities and has made many friends among the other residents who have moved in. Every time we visit him he is smiling. When we took him to Sienna for a tour the first time, after it's completion, he looked around and at first all he could say was "Wow!" Later he said to us, "What did I do to deserve this?" First of all, the place is gorgeous. It's lobby rivals that of a first class hotel. The décor is stunning, and the common areas, such as the theater, library, gym, salon and other gathering spots are very inviting. Being one of the first to reserve space for our loved one, we were able to choose the apartment for Dad, a great 1 bedroom space, located on the first floor and overlooking the courtyard. It's absolutely beautiful and the exceptional assistance offered by the staff getting all of dad's things moved in and cable TV set up etc. was as unexpected as it was amazingly helpful. I believe that the amazing support for residents and their families extended by each and every employee is directly related to the executive director and his leadership. [Name removed] has been in the industry for 12 years and you can sense his dedication and commitment to making Sienna at Otay Ranch the gold standard in the industry. His excitement about what his vision is for this community and the caring he exhibits for these residents is compelling and you just know that your loved one is in the best of hands. It's heartwarming when you watch him interact with each resident and witness the care and respectful attention he offers to each individual. Since moving in, Dad has enjoyed several outings, (the driver of the Sienna transport vehicles is an experienced senior community driver and totally dedicated to finding great places and events to bring the residents to see and enjoy). Dad really looks forward to his meals in the "all-day" dining room; they are high quality, nutritious and planned and prepared by [name removed], a wonderful chef, recruited from the high-end restaurant industry. The activities director is a charming, high-energy and gracious woman who's background is in education. Her patience, warmth and compassion have made her one of Dad's favorite people in the short time he's been at Sienna. Dad has Parkinson's dementia and it's difficult for him to find the right words to express himself much of the time which makes it very frustrating for him. With [name removed] and the care team at Sienna, Dad has no problem speaking up, knowing that what he has to say matters to them and they'll give him the time and attention he needs to say what's on his mind. Another of Dad's favorite people is [name removed], the Wellness Director. She was the first person he met from Sienna when she came to his home for his pre-admission assessment. [Name removed] is as knowledgeable as she is fun and relates perfectly with dad who loves to tease a little and enjoys a good laugh. Her influence and knowledge has enabled us to feel secure in allowing the house MD at Sienna to assume Dad's medical care from his long time primary care physician. Even though dad still lives close enough to remain in the care of his former physicians (primary MD, cardiologist, dermatologist, urologist, neurologist, optometrist, podiatrist) the care connections that Sienna is providing for it's residents will enable Dad to receive all of his medical care at Sienna by [name removed], the medical director, and by visiting specialists contracting with Sienna. All care is available under one roof! No transportation to appointments! Providers will have access to Dad's full medical record and be able to consult with each other and coordinate Dad's care among them. Although Dad qualified for the assisted living area of Sienna at Otay Ranch, we know that over time Dad's dementia will progress and his care needs will increase until the time comes when it will no longer be safe for him to remain in assisted living. That's why we're so grateful that Sienna has Memory Care and that [name removed] is the Director of that department. Although Dad doesn't come into contact with [name removed] much at this time, I personally got to know [name removed] very well during Dad's pre admission when I was actively involved with his move and making frequent visits to Sienna. [Name removed] is a salt of the earth type of person, someone you immediately click with and get a sense of comfort and support from. She, like all the admin staff at Sienna, exude that amazing combination of professionalism and likeable personality which makes them so approachable and easy to communicate with. And like all the staff at Sienna, she truly loves what she does and it shows. I'm thrilled that Sienna was one of the recommendations provided to us by your service. And we will be forever grateful that "A Place for Mom" helped us find the best place for Dad we could ever have hoped for.

The staff of Caledona Senior Living are the BEST!! They have gone out of their way to make my mother very comfortable. Mom now feels that she has a new home. She has made many new friends. We feel that we are getting the best care for Mom for the money. They provide daily activities and weather permitting some outdoor activities. We cannot say enough great things about this facility.

They have completely remodeled this very uniquely laid out facility. The common spaces are large and very welcoming. The staff are professional and kind. The community is quite diverse engaged and friendly. My parents love the food! Great westside, convenient LA location.