Oakmont Management Group

Fullerton Gardens is awesome. [name removed] is fabulous and the care mom is getting is the greatest care. Love this place.

I would like to commend Hawaii Kai Retirement Management and Staff on the excellent service they are providing in these difficult times. As a retired hotel executive I know the tremendous logistics they are facing in supplying three meals a day to the hundreds of tenants in their individual quarters plus all the other services you provide. I understand that there is extra costs involved in purchasing all the meal boxes, and other disposable accessories and sanitizers which I am afraid some of our lodgers do not realize, but both my wife and I appreciate what you have accomplished. As a side note, the food has improved and we have no complaints and in fact like the food and the variety provided

I congratulate the staff at Hawaii Kai Retirement for their excellent food delivery and mail service during Covid-19. Another thing I am grateful for is the Daily News which is delivered 7 days a week to keep us laughing and sharp.

My husband and I have been fortunate enough to travel the world and taste some of the finest cuisines. The food at Hawaii Kai Retirement is worth it's weight in gold, their deserts are unsurpassed in quality. My hat goes off to the Executive Chef and pastry bakers! We enjoy the food variety, exceptional service and exquisite deserts. We are very happy here.

I’ve written reviews of my observations as it relates to the staff at FG’s and in particular, [name removed], their executive director. If you are reading this review, you are probably in the same position I found myself in about 3-years ago. The hunt for a place for Mom. Truly one of the most difficult decisions I/we (my Sister and I) ever had to make. Knowing the place that we find for Mom, most likely will be her last home. Of course, when it’s your Mom, you do the extra work, you ask the extra questions, everyone around you is being watched and judged as you stroll through your first, or even second site visit. I’d even circle back and showing up at the facility unannounced visited and toured, just to make sure folks weren’t putting on a show. As our search continued and our choices began to narrow and then it became a question of what are the distinguishing features, or attributes that separate our final selections. The feature that put FG above the pack, as it was 3-years ago and the same today, that extra feature is the feature of “Caring.” A rather simple and unassuming word, but you get the full meaning and intent of the that word when you observe and talk with staff, “caring” for your loved one, “caring” about the family and the struggles they must endure, especially in this season of COVID. A “caring” voice on the other end of the phone when you call to check on your loved one. And most recent, a “caring” strategic approach at finding creative ways for loved ones to visit during these trying times, whether it be Skype, and most recently, limited personal visits, held outdoors with staff overlooking too make sure mask and social distance measures are maintained. Like I’ve said, I’ve written reviews for FG’s before and I’ve never re-reviewed any of them, so if someone was to quiz me about what I stated in my review, all I can say is that I may not remember what I wrote, but I know it was positive, truthful and genuine and this review is no different.

Contact was wonderful in addressing all questions & providing other information I'd not thought of. Again, this is an early fact-finding mission for the "next step" in my mother-in-law's" care, but I was very impressed with the entire presentation, and feel this will remain one of the top possibilities on our list.

I continue to be grateful for the Fullerton Gardens community. From day 1 mom has been personally attended to. From the exectuvie director to each caregiver, nurses, med techs, to all staff - each encounter has been and continues to be professional and genuinely sincere and in the best interest of my mom. The facility is clean, mom is clean and cared for in a safe and loving manner. Thank you!

This community is well kept, clean, and bright. The Covid crisis has been a challenge, and while dealing with the separation from our loved one, at the same time I was appreciative that the facility has been Covid-free.

Hawaii Kai Retirement has been a blessing to myself and to our family. Dad is very happy there and enjoys the activities, talking and laughing with other residents and the meals. The staff from day 1 made him feel like a special person and we all appreciate it. He is a special dad with always a twinkle in his eye! Mahalo for everything to the Staff and Management that has made him continue his happiness after retirement.

This community has given me a new look on life after my husband died in Oct. 2007 they brought me here. My apartment is not large but all I need and pretty. The staff and wait staff fix problems pretty quickly and the food is great. Gets better every week.

My father lived in the independent living side of the Hawaii Kai Holiday Touch. One of the reasons we chose this place was due to the many activities and events available to the resident, the transportation to and from doctor's appointments and church, along with the pricing. While he was living there, the staff was friendly, maintenance was helpful, and the hospitality residents checked on my father. Before the pandemic, we liked joining the church services and the family events. I would recommend Hawaii Kai Holiday Touch as a welcoming and caring place to retire.

We chose this community because they allowed my dad to have his cat. It was light, airy and new. The biggest thing I was satisfied with was communication. I had 24/7 contact with the administration and nursing staff. They were very receptive and responsive. It seemed to me that they retained and kept really loving staff. The love and care they provided was so genuine. I would recommend it and I definitely would say go check it out. The food was good. They had a beautiful outside area with gardening opportunities for the residents.

We wanted to thank you and the staff for so gracefully and beautifully taking care of Grandma and especially all the interactions you all had with her. We loved attending all the functions throughout the year, bingo, singalongs and of course the food and drinks, Grandma so enjoyed the entertainment. We will stop by occasionally to say hi but mostly, from the bottom of our hearts, we want to thank all the staff for always keeping us posted with Grandmas ups and downs, pictures and all functions. Please let us know when you have functions, we would like to stop by when possible. Best Regards

The staff in the back building, assisted living is wonderful. [names removed] and I think I’m missing a few, are all terrific. I am so thankful they are there and take such great care of my mom.

Friendly and attentive staff.

The last couple of times we’ve been to see Mom, front desk was helpful, courteous, and so nice. They were organized and I appreciate that they do this over and over and over again and still wear a smile! Covid has all of us on edge and I’m thankful the staff at Hawaii Kai help to ease our anxiety!

One of the reason that I selected Oakmont for my husband was because the food looked amazing. Sadly, in the memory care section the food was always cold when served. To off set that, they offered my husband hamburgers every night for dinner, which he thoroughly enjoyed. I ran into several issues with the med techs, I would get reports from a med tech about incidents regarding by husband's behavior that were over- dramatized. When my husband was dying and death rattles had begun, I left the facility to get a couple hours of sleep, the med tech nor any staff called me when me when my husband's breathing became labored, I was only notified by hospice after he passed away. I am still very angry about this. I would absolutely recommend this community to other families though.

It is definitely a great place but if they are looking for a place, I would be conscious of the exact needs for their loved one. In memory care, everything is supervised including the use of personal items which was hard on my mom. i chose this community because it was closer to my home, it was clean and well kept, and it felt a little higher scale than others I visited. I would absolutely recommend this community, but they are a little pricey.

Room size great and very clean. Wonderful facility with all the amenities. [Name removed] gave me a great tour.

My mom loves it there and so is happy. The staff has been very good. I would prefer the price be all inclusive. They have a lot of activities offered. The area is beautiful area and near the river . The staff are very friendly. The staff are helpful if she falls. We have peace of mind having her live there , so it is a win win for our family.