Oakmont Management Group

They were all very accommodating at the Oakmont to make some changes that we needed to have in order to move my loved one in. They have also been responsive to any concerns and issues we have had so far.

The property is excellent. We couldn't have picked a better place. The staff is very friendly and the property is laid out very nice. The only reason I say 4 is because there is only 1 elevator. The other thing is the a/c in the room blows hard but they are working on it.

I think that they could improve on service in the dining room. I think that they need to add some staff too. Honestly, I think they could use a pastry chef or someone that is good at baking. I know it sounds strange, but people like their desserts and they could be better. Overall though, it has been good.

We really like it so far. So far she is liking it too, and getting adjusted. I think most of the time she is happy with the food. Everyone is nice there. They are a really nice place, and it's working out really well.

I toured here when I was looking for options. liked it, but it was very expensive. They had a more small down home environment, but we were looking for more of a social environment. They did have a memory unit, here.

Oakmont is a lovely, clean, friendly environment, The food is presented in a restaurant like setting. The food is good.The staff greets everyone and they are all very accessible to family. My dad is in assisted living and this is not inexpensive. This is a private facility and does not accept state aid. I recommend Oakmont as a home for a loved one.

The Sunrise concept is sort of the standard for what a premium senior community can provide. Great people, great facility, great approach. Only good things to say about this facility.

We toured here when we were looking. It was a nice place and was not completely unreasonable in price. Unfortunately they didn't have an opening at the time. I didn't look as closely as I could have, since with no openings, they weren't really an option for us.

Very clean, warm and welcoming community. The residents were engaged and supervised. The staff appeared to know and care about the residents. The grounds were appealing.

Very helpful and friendly staff and the residents seem quite happy.

I called to ask prices for a 1 bedroom before I made the appointment. I was quoted 500.00 less than the actual price when I showed up for the tour. I was told on the phone that the app. Fee would also be wave, but during the tour I was told that I would have to pay an app fee. It was over 2000.00.. I don't recall the exact amount, but it is ridiculous. No amount of paper work is worth that. They should pay me for having to fill out the papers. I was totally turned off by the tour guide/ male Lin/ salesman. There were so many conflicts between what I was told on the phone and what the tour guide told me. I was certainly and purposely misled.

The Sunrise of Monterey is a nice community. The only minor issues I have is that It's expensive. I would also prefer if my mom had more access to her supplements and medications when she wants. Overall, it has been a good experience. The facility itself is very clean. The staff is very friendly and nice. The care services are good. They offer a variety of activities for the residents. The value could be better.

The Watermark is a wonderful place overall.The facility itself is fantastic! It is always very clean, and has a warm, comfortable atmosphere. It's tastefully decorate, but not overly grandiose. One thing that really struck me is that it is actually a very fun place to visit, it doesn't feel like your typical "senior community" at all! Unfortunately, there were some glitches with the move in experience and my friend did not initially receive the level of care we expected in helping her acclimate to the new environment. However, I think now that things have settled down the experience will improve immensely. I recently met the new director and program director and they were both warm, friendly, and professional individuals and I'm very encouraged by the way they responded to my concerns and have followed through to turn things around.

Very nice tour and feel to the property lots of amendments. Liked the friendly personnel. A little on the pricey side. Location in Pacific Beach makes for a longer commute.

We didn't stay because it wasn't up to my loved one's expectations. They had a more regimented way of doing things that was difficult to adjust to. There were also a lot of little complaints, it took a while for the staff to find her clothes that I had put away, so they didn't change her clothes very often. She felt the water was too cold and just a lot of things that didn't work for her. Overall when it comes to how clean, and friendly, and attentive they are.

The staff is very helpful and friendly. Lack of communication between shifts. Very beautiful community. They only clean the rooms once a week, more often would be better. I think they should improve the meals.

this place was really nice, i got the tour from Dale. However this is not a good fit for my brother.

My mother is living there and insists on doing things for herself, but when she lets the staff help her, they are doing a good job. I think they are understaffed though and could use a few helpers for their different cottages. They have a lot of activities, but the residents have to go to the residence center, which can be hard to get to sometimes. When my mother goes to an activity, she seems to enjoy.

So far it's going okay. They are responsive and friendly. They handle the place very well, but they did have a setback with the boiler. That is the only reason I wouldn't give a five, everything else deserves a five.

Overall our experience with Sunrise of West Hills has been a good one. The staff is comprised of incredibly friendly and caring people, and they've all been wonderful to Mom. She really seems to be happy here! We have had a few complications, however. The facility is on the larger side, and sometimes small details seem to get lost in the shuffle, we had some issues with lost paperwork during the move in process, and sometimes Mom's dietary requirements are overlooked. But overall I think they do a great job here, and I would recommend them highly.