Oakmont Management Group

Reasons we chose Ivy Park: -price -location -cleanliness -open dining room (although this turned out not to be true) There has been frequent staff turnover (although this may be typical for the industry)

The facility does not have a diabetes management component, which I did not realize until we had already decided to use them. The staff are extremely helpful and always very pleasant. They work hard to greet everyone by name. I have been extremely pleased with our treatment there. For some reason in the beginning, we had trouble having my mom's room cleaned on a weekly basis, but they have addressed that.

They are very attentive and caring. Not a 5 as I think they could use more help. However mom is happy, eating well and free to wander/roam within the memory care unit. Rooms are sufficient, mom has her single bed, her bureau, her recliner & a little end table and chair, still plenty of room The rooms are vacant, you need to furnish. The plus side to that is familiarity and comfort. When moving someone from a place they know, it's good to fill their room with familiar furnishings and decor.

Don't believe everything you read in online reviews, even this one. Go visit every single place you are considering. Visit more than once, at different times of day and on different days. Every person is different, with different tastes, different desires, and different needs. No place is perfect, but for Dad, Oakmont was a great option. The location is close to family, so visits are easy. The staff is caring and attentive, so I don't worry about his care. The building is clean and well maintained, so he is comfortable. The food, if not luxurious, is plentiful, so I know he is enjoying his meals. Find the place that is right for you and your loved one.

The staff really took care of my mom. Concerns were timely addressed. I thought they could have kept the place in better condition.

Provided transportation is limited. Administration listens to resident concerns. Entertainment is brought in regularly. Families are welcome. They have special events for holidays. Prices have gone up over 10% within a year

- staff are caring and talk kindly - Dad enjoys the meals (quality and quantity is good) - medications are handled without difficulty - using the pharmacy at the location, automatically, works well - having the option of increasing the level of care that is provided is helpful - offering of activities and entertainment is varied and nice to have - environment/décor is clean and inviting

Unfortunately, some of these have changed over the course of the past year. My ratings reflect where we are now. This is specifically about the memory care wing. Sometimes, communication with the staff is difficult, because they are hard to reach. They often seem a bit understaffed and forget requests I make when I call over there.

The care givers are fantastic. They really try to help the residents have the best life they possibly can. The facility is a bit on the old side though it is generally well maintained. The only real issue is heating and cooling. They can only do one or the other so sometimes the room is too warm.

I think so far the issues we're dealing with are more related to my mom just having a hard time adjusting and settling in and nothing really to do with the community. We've been pretty happy with Bonaventure and the people. We really like and appreciate the friendliness of the staff and the activities offered. The cleanliness is okay. It's not pristine but not trashy. Same with the food. Some of the meals are really good but some are not so great.

They have been really good to work with and even though it has been a tough transition for my mother. They are certainly been understanding and have been very helpful.

The facility is extremely clean, the staff always smiles and says hi when you pass by in a hallway or a lobby. The entire building feels safe and secure. The food is hit or miss according to my grandmother.

They run short staffed at times, but the staff that's there are mostly good. Location and cost stuck out over other places.

Their staff is excellent. My mom is in the memory care wing. They are very attentive and interactive with the residents. I would give a 5 star if the price was better. It is very expensive. But overall, it has been a positive experience.

The facility itself is beautiful and has a lovely garden that residents can easily access. Would recommend, but with caveat that the activities need improvement. There is 1 person that does it all. On his days off, they watch tv

The facility is clean and front desk staff are very courteous. My mother has had some issues with ants inside her unit that needed repeat treatments to contain.

The previous management team was somewhat disorganized but Ivy Park is trying to improve on that. Sometimes the food is too salty which is not good for seniors.

The staff in all areas is very friendly and helpful. There is a wide variety of activities and programs that are provided in both the assisted living and memory care facilities. The facility is well maintained and clean. The administrative staff is excellent, open to suggestions and feedback.

The caregivers are excellent. Very quick when called, and even check on their regular residents based on their routines. Additionally, there is plenty of amenities. In room laundry, lots of parking, many resident activities, pool.

It's very nice and very expensive. But we checked several places and they all cost about the same. I would say that this is just what it costs. Overall, we're happy with the placement and my mom is doing well. Thanks for your assistance in finding Ivy Park