Oakmont Management Group

A few things that stood out - the helpful staff. It is generally easy to get questions answered. Caring staff. I would recommend Ivy Park to others.

Staff have been very kind and loving with the residents and they try to do activities but it's hard in memory care.

My daughter and I checked out 7 places and knew this place was the best for my husband and me. As soon as he fell they immediately had an ambulance pick him up. He wasn't in emergency long, but they didn't want to take any chances. The activity directors here are great. There are people that are here from 65-106. The really old ones are usually very smart. A 96 year old walks miles every day. The courtyard is the most beautiful I've seen. The breakfasts are excellent. Sometimes I don't care for some of the other meals, but you can always substitute something else like Salmon, hamburger, or salad, When people visit the places, make sure that they look at the patients. My husband was at a beautiful house in another state. I never saw the patients. One ended up yelling help all day and night. All they showed info commercials on one tv. Here you have your own tv and a movie in a theater. My husband likes to watch TV all the time except when he exercises in the fitness room. The variety of people here are amazing. There is a happy hour once a week. There are retired teachers, numerous vets, various ethnic groups, doctors, judges, builders, store managers, religious people, republicans, democrats.. you name it. Is it perfect, no it isn't, but for the most part people are reasonably contented. They have meetings to discuss food with the chef, private meetings of the residents, and town hall meetings every month. You can't count on people with you holding your hand day and night, but they do their best. They are not allowed to take tips or they lose their job. The staff, except for one, is very friendly.

Each cottage has up to 15 residences. It’s nice and small and the care staff can easily hear everyone. The grounds are pretty for walking around and enjoying the surrounds. I think they should have one more staff member per cottage, but all facilities carry the minimum staff per requirements.

Overall cleanliness and activities are both very good! Food in independent living and assisted living are good also. Food in memory care is not as good

Ivy Park at Wood Ranch is a beautiful and well-maintained property. The management, chef, and food servers have all changed several times within the past year. The receptionists are friendly and helpful. The dining team does a great job celebrating holidays with festive food and invitations for family members to attend. I would recommend this community to other families.

It's a beautiful facility for someone looking for a smaller confined facility. It worked for my sister while she healed and got stronger. It did not provide enough activities or stimulation for her long term needs.

Everything is good. Except for her insulin and eye drops that need to be administered at bedtime. Apparently they don't have a night nurse anymore. For the most part we are happy with the facility

What stood out the most is that Everyone is friendly and helpful. There are very good and courteous staff.

Reasons we chose Ivy Park: -price -location -cleanliness -open dining room (although this turned out not to be true) There has been frequent staff turnover (although this may be typical for the industry)

The facility does not have a diabetes management component, which I did not realize until we had already decided to use them. The staff are extremely helpful and always very pleasant. They work hard to greet everyone by name. I have been extremely pleased with our treatment there. For some reason in the beginning, we had trouble having my mom's room cleaned on a weekly basis, but they have addressed that.

Don't believe everything you read in online reviews, even this one. Go visit every single place you are considering. Visit more than once, at different times of day and on different days. Every person is different, with different tastes, different desires, and different needs. No place is perfect, but for Dad, Oakmont was a great option. The location is close to family, so visits are easy. The staff is caring and attentive, so I don't worry about his care. The building is clean and well maintained, so he is comfortable. The food, if not luxurious, is plentiful, so I know he is enjoying his meals. Find the place that is right for you and your loved one.

Provided transportation is limited. Administration listens to resident concerns. Entertainment is brought in regularly. Families are welcome. They have special events for holidays. Prices have gone up over 10% within a year

- staff are caring and talk kindly - Dad enjoys the meals (quality and quantity is good) - medications are handled without difficulty - using the pharmacy at the location, automatically, works well - having the option of increasing the level of care that is provided is helpful - offering of activities and entertainment is varied and nice to have - environment/décor is clean and inviting

Unfortunately, some of these have changed over the course of the past year. My ratings reflect where we are now. This is specifically about the memory care wing. Sometimes, communication with the staff is difficult, because they are hard to reach. They often seem a bit understaffed and forget requests I make when I call over there.

They have been really good to work with and even though it has been a tough transition for my mother. They are certainly been understanding and have been very helpful.

The facility is extremely clean, the staff always smiles and says hi when you pass by in a hallway or a lobby. The entire building feels safe and secure. The food is hit or miss according to my grandmother.

They run short staffed at times, but the staff that's there are mostly good. Location and cost stuck out over other places.

Their staff is excellent. My mom is in the memory care wing. They are very attentive and interactive with the residents. I would give a 5 star if the price was better. It is very expensive. But overall, it has been a positive experience.

The facility is clean and front desk staff are very courteous. My mother has had some issues with ants inside her unit that needed repeat treatments to contain.