Novellus Living

What a positive experience here. I can't I don't know of another community that gave us such a warm and welcoming attitude. My father had mentioned after 3 days of being there the staff knew him by name. The staff makes the effort to not only to get to know you personally but they make sure that they introduce you to other new residents to make them feel welcome and at home. The staff makes sure personally that you are aware of the activities going on and encourage you to join in. The food is good

Even though my husband it is not where my husband wants to be he would rather be home this was the right choice for him. He is getting the care and attention that he is in need of. I am very pleased with the staff they are kind and attentive to his needs. The residence itself is very nice clean and maintained well. The outside is lovely. The furnishings give off a homey feel.

My mother is doing pretty well since her move to this community. This is a nice community, and so far everything working out well. She is doing well, and I do feel she is in good hands. They have a good staff. They do a good job with the cleanliness around the community. I'am satisfied with all they have done for us. I would recommend this community to my family, and friends.

Unfortunately my mother in law was not able to make the move into this community, due to her medical issues. However we were very excited for her to move to this community, but we did find another community that suited our needs better. Overall this is a lovely community, the staff is kind, and friendly. It wasn't the right for us, but it is a really nice facility.

I toured Atria Cypresswood. It was a good experience to tour, the facility was very clean and everyone there was very friendly.

We toured this community. We did not like the rooms that were dark and did not have the feeling that we were looking for. They have only certain times for the residents to be able to have a meal and that is not what we were looking for. They might consider making a few small changes where the community is not dark. We would recommend that families tour this community for the care of a family member.

When I toured Brookdale Clairemont, The person that took us around was friendly and informative. The thing we did not like was that the facility was very dark, it was not inviting.

The bathroom is horrible, way too small, tub was ancient., and no fan in the bathroom. There was only one elevator. It's an old building and needs an update. The heater broke down twice, sounded like it was going to explode no compensation for the 5 days it went out. The parking was dangerous and it was not the best area. The price was quite high for all that you got. Cleaning once a week, sheet change and once it did not happen. I would not recommend them. They have let staff go left and right. Now the place is so short staffed and it looks like a real mess. The workers were kind, caring, efficient and sweet. There were far more negatives than positive.

This community looked wonderful when we visited. The staff were nice and knowledgable. They offer daily activities and you are allowed pets. This community was just a little to expensive for us.

I was very impressed with my tour of this community. Everything looked great. You could tell they do a good job with the cleanliness of the facility. It was too expensive for my budget, but my tour went well.

Brookdale San Diego provides a good value for the services it provides. The caregivers are pleasant and helpful, but often seem rushed and occasionally, especially at night, response time to a call can take awhile. The range of activities is fair but the spaces where they are offered are a bit limited and could benefit from updated furniture. Dining choices and overall food offerings vary from adequate to very good. Overall, all staff are helpful and pleasant.

I have no complaints about my tour of this community, they offer lots of great amenities for there residents and they keep this facility well maintained. All of the residents seem to be happy and enjoying the company of each other as well as participating in the various activities they offer.

The Atria was very nice for my mother's short stay there. I was pleased with everything except the night care she received. I made it very clear that my mother needed to get up at night to go to the bathroom, sometimes frequently. I was told that response time was less than 7 minutes. However, she usually waited 30 to 45 minutes to get help. I was disappointed and upset that this happened more often than not. Otherwise, the facility was exceptional.

This is a nice community. The staff during our tour was nice. They only had studio apartments available for a higher cost than the community we chose. The community seemed clean. I wanted to also thank A Place for Mom for their help in our search.

Atria Kingwood was very clean and neat. It would be nice if they did a little updating to the building. It looks like the walls need a re-touch on the painting. It was a nice little set up and this is good it makes it feel like home. I would recommend a tour of the community it had nice staff and wonderful residents.

The people here seemed nice and the facility was fine. We took a tour, but we did not choose Brookdale.

They have accommodated my aunt in every way possible. She is eating better than she has in the last 2 years. She is very happy there. If I could rate the staff a 10+ I would.

Looking for assisted living for my mother: Atria is a very nice assisted living facility. They have 49 rooms, so they are not HUGE. Everyone I met on staff seemed very cheerful. When the director took me on a tour, she was speaking to residents by name, and they all seemed to know her. One thing I really like about Atria is their activity schedule. They have 6-7 activities scheduled 7 days per week. They also take residents out on "field trips", like going to the library, out to a restaurant for lunch, or even just a "sight seeing" trip where they don't get out of the vehicle. This would be awesome for someone who can still get around fairly well. My only "con" is that there aren't many places to go for a private visit (other than the resident's bedroom); but all in all, I like this place a lot.

I wouldn't put my mom or dad in Brookdale Clairemont. They say they will do certain things and they never get done. The care givers aren't very thorough or caring. The bathroom was disgusting when I came to visit the patient. The bed was dirty also. Any time she needed help and pushed her button necklace and it would take 20 minutes or half an hour for staff to respond. I would have to hunt someone down to get her help. For the price you pay and what you get is ridiculous. The staff is friendly I will say. They do have good activities there also, not that the patient participates in any of them. I really just would not recommend this place to anyone.

Orangeburg Manor is a good community overall. My mother is in this community and seems to be enjoying herself. She states that the food is good and the dining staff is well staffed and organized. The staff is very friendly and the ratio of staff to resident seems to be good. They do have call lights in the rooms to promote safety and security. They could do better as far as the activities available to residents. I have not heard of any outings or trips for the residents.